Lyman Nails

+1 864-485-2226

304 Spartanburg Hwy, Lyman, SC 29365 United States of America

Open Today: -

Quick Facts About Lyman Nails

Strengths:

1. Excellent customer service: Many customers praised the welcoming and kind nature of the staff at Lyman Nails. They felt valued and appreciated as customers, which enhances their overall experience.

2. Skilled and attentive nail technicians: Customers mentioned the attention to detail and patience of the nail technicians. They appreciated the meticulous work and the fact that nail technicians took their time to ensure a satisfactory outcome.

3. Clean and hygienic environment: Multiple customers commented on the cleanliness of the salon. A clean and hygienic environment is crucial for a nail salon, as it ensures the safety and well-being of customers.

4. Wide range of services: Lyman Nails offers a variety of services, including full sets of acrylics, pedicures, and powder dip. This diverse range of options allows customers to choose the service that best suits their needs.

5. Long-standing customer relationships: One customer mentioned that they have been getting their nails done at Lyman Nails for over two years. This indicates that the salon has managed to build and maintain long-standing relationships with its customers, which is a testament to their quality of service.

Weaknesses:

1. Inconsistent wait times: One dissatisfied customer mentioned that they were initially informed of a short wait time but later asked to come back because the salon was busy. Inconsistency in wait times can create frustration and inconvenience for customers.

2. Communication issues: The customer who mentioned being asked to come back later felt that they were not adequately informed about the available appointment slots. This suggests a possible communication issue between staff members or a lack of coordination.

3. Potential management issues: The dissatisfied customer who left due to a miscommunication regarding wait times may indicate potential management issues. Effective management is essential for smooth customer experiences and proper coordination among staff members.

4. Limited customer feedback: While the comments provided are generally positive, there is a lack of quantity in terms of feedback. It would be beneficial for Lyman Nails to actively encourage and collect more customer reviews, both positive and negative, to gain a better understanding of their strengths and weaknesses.

5. Lack of mention about pricing and value: None of the comments mention anything about the pricing or value for money at Lyman Nails. This information is crucial for potential customers who may be considering the salon.

In conclusion, Lyman Nails demonstrates several strengths, including excellent customer service, skilled and attentive nail technicians, a clean and hygienic environment, a wide range of services, and long-standing customer relationships. However, there are weaknesses that should be addressed, such as inconsistent wait times, communication issues, potential management issues, a lack of customer feedback, and a lack of mention about pricing and value. By addressing these weaknesses, Lyman Nails can further enhance their strengths and provide an even better customer experience.

Best TL Reviews

Helen was absolutely amazing! This was my first time at the nail salon and it was very clean and the other ladies working there were lovely also. I got a full set of acrylics and a pedicure and to be honest it is my favorite nail combo I’ve ever had!! 10 out of 10 I will recommend this nail salon to anyone who asks!

Saran has done my nails a few times now and I love her attention to detail and patience. She does not rush nor rushes you to choose a color. Very friendly and polite. I will keep returning. 10/10 recommend.

I love how ABBY do my nail. She gave me good message that make me fall asleep. She is not only great in providing services ( make my hand so clean and beautiful) and she care for my well-being. I feel so blesses to get to know her and be care for my beauty need.

I am absolutely grateful for such a wonderful service. They are welcoming and kind and they do an amazing job. I git A full set and beautiful and not chunky.

After moving to SC I had a few bad experiences with other salons. When I moved to Lyman I gave this place a try they do the best pedi of all the places I have tried. I also get powder dip on my nails. Very pleased.

I have been getting my nails done at Lyman nails for over 2 years. I always feel welcome, enjoy the conversations, and the way my nails look. The parking lot is safe and well lit at night.

So my fiancé walked in to see how long the wait would be for a manicure. They told him 15 minutes when I got out of the car and walked in they told me they were busy and could I come back later. I said sure and politely got my a$$ up out of the chair and left. Will not go back ever!

This was my first time at Lyman Nails and the service was great! Abbey did an AMAZING job on my pedi! She was super nice!! I will definitely be back!