Quick Facts About Medford Nails
Medford Nails place has received mostly positive reviews, indicating several strengths that make it a popular choice among customers. Firstly, many customers appreciate the ease of getting an appointment at Medford Nails. Several comments mention that they were able to secure a same-day appointment, which is convenient for those who may have busy schedules or last-minute plans. This highlights the efficiency and flexibility of the salon in accommodating their clients' needs.
Another strength of Medford Nails is the talent and expertise of the owners. Customers often praise the owners for being gentle, detail-oriented, and knowledgeable in their craft. The fact that they have been doing nails for over 35 years indicates a high level of experience and skill. This experience is reflected in the quality of the nail services provided, as customers consistently express satisfaction with the outcomes. Positive feedback on the outcome of the nail services indicates that Medford Nails has a strong ability to meet customer expectations and deliver visually appealing results.
The owners of Medford Nails also receive praise for their friendly and humorous demeanor. Many comments mention the welcoming and warm atmosphere created by the owners. This creates a positive and enjoyable experience for customers, which is an important aspect of a service-oriented business like a nail salon. The ability to provide a pleasing experience beyond just the nail services themselves sets Medford Nails apart from other nail salons.
Customers value the attention and care given to them at Medford Nails. Multiple comments mention that the owners take the time to understand the customer's vision and work towards bringing it to reality. This attention to detail and personalized approach ensures that customers feel heard and appreciated. Additionally, the no-rush attitude of the owners creates a relaxed and comfortable environment for customers to enjoy their pampering session.
Furthermore, customers appreciate the wide range of options available at Medford Nails. Several comments mention the availability of fun vibrant patterns and nail polishes to choose from. This variety allows customers to express their individual style and preferences, making their experience at Medford Nails more enjoyable.
However, Medford Nails does have some weaknesses that customers have pointed out. One specific complaint is regarding the quality of the products used. One customer mentioned that the gel polish peeled off quickly and the gel topcoat turned yellow, indicating the use of cheap gel products. Additionally, another customer mentioned that their nails started peeling and falling off within days of getting them done. These comments suggest that there may be issues with the durability and lasting power of the nail services provided at Medford Nails.
Another weakness mentioned by a customer is regarding the lack of proper nail preparation during the service. They noted that there was no cuticle pushing, buffing, or cuticle oil applied, which are standard steps in a nail service. This indicates that the attention to detail and thoroughness of the service may be lacking in some cases.
Some customers have also mentioned negative experiences with the owners of Medford Nails, particularly regarding their customer service. One customer noted a rude attitude from one of the employees when they expressed dissatisfaction with the nail service. Another customer mentioned feeling brushed off when they tried to address their concerns with the owner. These instances of poor customer service are weaknesses that can impact the overall experience for customers.
Additionally, some customers have mentioned concerns about the cleanliness of the salon. Although the salon looks fine, it could benefit from a deep clean according to one customer. Maintaining a clean and hygienic environment is crucial in a nail salon to ensure the health and safety of customers.
In conclusion, Medford Nails has several strengths that contribute to its popularity among customers. These strengths include the ease of getting an appointment, the talent and expertise of the owners, the friendly and welcoming atmosphere, personalized attention, and a wide range of options. However, there are also weaknesses highlighted by customers, including issues with the durability of the nail services, missed steps in nail preparation, instances of poor customer service, and concerns about salon cleanliness. These weaknesses should be addressed in order to maintain and improve the overall customer experience at Medford Nails.
Best TL Reviews
Visiting from California and my mom wanted to get our nails done, called and got an appointment the same day and I LOVE how our nails turned out, the owners are super gentle and detailed while working on you and have a sense of humor as well! Will most definitely be my go to nail shop every time i’m in Medford! ❤️❤️❤️❤️
Absolutely love these nails! Definitely will be coming back. They sure do know how to make people laugh :) if you want super pretty nails I will 100% suggest Medford Nails!<3
I got an appointment made for the same day I called, and for a full set of solar nails it only took 1 hour! The owners are extremely friendly, and made sure I was happy with my nails through each step, and they turned out amazing! I got so many compliments on my nails at work :)
This place is great! It was husband and wife, been doing nails for 35+ years. We called Saturday morning and asked for 3 pedicures and they got us in right away. They were very nice, didn’t rush and did a great job. Will definitely be back!
This is the best nail shop in Oregon. Holly and Tony are talented professionals who know their stuff. They are friendly and knowledgeable. Their prices were excellent. The atmosphere was pleasing. They don’t just perform beauty services here they offer a pleasing experience for their customers! I love there no rush attitude. They give each customer their full and dedicated attention and really take the time to understand exactly what outcome you’re looking for. And they put the work and the time in into bringing your vision to reality. I can’t say enough great things about these people and this business. Someone recommended it to me and now that I’ve been once I’ll never go anywhere else!!! Other nail salons I’ve visited felt like I was being pushed through an assembly line. That’s One of the many things that sets this nail shop apart these people really take the time to make you feel welcome and to give you a great experience and an amazing outcome! I like fun vibrant patterns and nail polishes and they had several to choose from
I liked my nails at first. Paid $68 for a full set (tipped $12 so actually $80) five days ago and I’ve lost one nail and two others are peeling. Got roped into buying “solar nails” only to find out that they’re no different than regular acrylic. I had to ask for two nails to get more on them before getting the gel polish done because they were so incredibly thin that they were bending just from touching my phone. The lack of nail prep was awful. There was no pushing back cuticles, no buffing aside from one pass with the drill, no cuticle oil afterward. Nothing. They just put the nail on and tried to call it a day. They did not use a base coat for the gel polish and it is peeling as well, gel polish is supposed to last weeks before peeling. The nail art was cute but not the best, but she tried her best for that. As I’m typing this I can predict that two of my nails are going to peel off like my pinky did. The nail did not break, it literally just fell off completely because they were so poorly done. The actual place itself has the worst sound ever when you open the door. The salon looks fine but could use a good deep clean. Honestly this isn’t the worst place EVER but I’d definitely go to a salon with much better nail prep, you aren’t getting what you pay for here.
I originally came in for a french set of acrylics for the holidays. When she showed me how they looked and i stated (nicely) it was not at ALL what I had asked for, I was met with a rude attitude and scolding - even though the work she did simply looked like she didn’t try. So I had to settle for a solid color nail. The man working was very delightful and friendly, however, I won’t be coming back
Today my partner went into Medford Nails and had acrylic nails applied and then painted, the husband started her out by applying the acrylic nails and he did a great job, then here comes the issue, then his wife took over and painted them, she didn’t handle the nails good at all, didn’t apply cuticle oil so the skin around the nails look terrible, and the gel topcoat she applied begins to yellow as it dried which is a clear sign that they are using a cheap gel product. (See White & blue snow flake picture) She ended up paying $70 to Medford Nails which included a tip (she said it was for the husbands great work on applying and shaping the acrylic nails, not for wife’s terrible service) my partner does not like conflict so she paid and left. And she drove to Ashland Nail & Spa and had her nails repainted and you can see the difference because they added nail oil (see 2nd pic of see thru nail paint job, stark difference in quality). She headed home and told me her story, I was upset and called Medford Nails and asked to speak to the owner and the lady that answered was the wife who did my partners nails and I asked what their process was for customers who where unsatisfied. She told me she wouldn’t talk to me about it she would only talk to my partner. Convenient. So here’s our response to that among other steps.
The 1st photo is of Medford Nails
The 2nd photo is what Ashland Nails & Spa did.
Night and day in quality.
Medford Nails is a terrible business to go.
And Ashland Nails & Spa is Amazing
DO NOT GO HERE.
Place Pictures
Medford Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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