Hot Shots Espresso Morganton

+1 828-448-7147

318 Bouchelle St, Morganton, NC 28655 United States of America

Open Today: Closed

Quick Facts About Hot Shots Espresso Morganton

Hot Shots Espresso Morganton Place has received overwhelmingly positive feedback from customers. The strengths of the coffee shop can be seen in the following aspects mentioned in the comments:

1. Wonderful customer service: Multiple customers praised the staff for being friendly, charismatic, and providing excellent service. The young man working the window was particularly mentioned for his warm welcome, genuine enthusiasm, and making customers feel like the most important.

2. Wide array of flavors: Customers mentioned that Hot Shots Espresso offers a diverse selection of flavors, allowing customers to find their preferred drink. This variety appeals to different tastes and preferences.

3. Unique and flavorful drinks: The taste of the coffee was repeatedly described as unique, smooth, and addicting. Customers seemed to appreciate the quality and flavor of the drinks.

4. Reasonable prices: Multiple customers commented that the prices at Hot Shots Espresso were reasonable. This is an important factor for many customers, especially those who visit regularly.

5. Rewards program: The coffee shop offers a punch card system, encouraging future visits and providing incentives for customer loyalty. This rewards program seems to be appreciated by customers.

6. Drive-thru style: The convenience of a drive-thru style coffee shop was mentioned positively. It allows customers to quickly and easily get their coffee without having to leave their cars.

7. Accepts debit cards: Some customers highlighted that Hot Shots Espresso accepts debit cards, which is convenient for those who rarely carry cash.

Based on these strengths, Hot Shots Espresso Morganton Place has created a positive reputation among customers. The friendly staff, wide variety of flavors, reasonable prices, and convenient drive-thru style contribute to its appeal. The unique and flavorful drinks, as well as the customer rewards program, further enhance the overall customer experience.

While the comments were mostly positive, there were a few limitations or weaknesses that were mentioned:

1. Limited selection: One customer mentioned that the selection is limited. Although they acknowledged that whatever is offered is good and flavorful, it suggests that the coffee shop may not have an extensive menu compared to some other competitors.

2. Off-menu drinks: While some customers enjoyed the off-menu mochas, it is worth noting that these options are not readily available and customers need to specifically ask for them. This may not be convenient for customers who prefer a more straightforward menu.

Despite these minor limitations, the strengths of Hot Shots Espresso Morganton Place outweigh the weaknesses. The excellent customer service, wide range of flavors, reasonable prices, convenient drive-thru style, and unique and flavorful drinks make it a highly recommended coffee shop. The positive feedback from customers reflects a strong customer base and an enjoyable experience for both locals and visitors to Morganton.

Best TL Reviews

Need coffee people~ this is The Place. Wonderful customer service. If you're visiting Morganton, get on FB look up "Hot Shots Espresso Morganton" and find out where the trailer will be OR go check them out at Divinity Donuts. Feel like you're drink is oddly specific, they'll make it & they'll make you feel fantastic about being unique! =D

The staff here is very friendly. I've come multiple times and they're always nice and seem charismatic. I came qith my friend once and they have no problem explaining drinks to you. They have a very wide array of flavors.

The photo is of my Lavendar honey iced latte (medium sized) which I recommend it is like a drug it's so addicting.

Prices aren't half bad either!

Love it so much and they give you a punch card to encourage future visits!

Will definitely recommend this place , prices are very reasonable and although selections is limited . Whatever they offer is good and flavorful . Will definitely recommend this for a quick to encourage local businesses.

Tried Hot Shots mobile truck, not the store. Bought salted caramel hot chocolate. It was really good. The staff at the mobile truck was the best though. The man was friendly and made sure a couple times that the lids were on well. My son and I were first time customers but will for sure stop again. Also they take debit cards which is great for people like me that rarely carry cash. ????

Tried to get through the mocha menu in my 10 visits. They have special off menu mochas that you have to ask for. I recommend the creme brule if you are going off menu.

Great coffee place. The taste of the coffee was unique and very smooth.

We were just passing through town and needed coffee. Love the drive thru style! Service was excellent and drinks were great! Will definitely stop in our next time coming through.

I went to Hot Shots for the first time this morning, craving a frozen mocha. Not only was my drink delicious & served quickly, but I was especially impressed with the stellar customer service. The young man working the window warmly welcomed me with a smile & seemed to have a genuine enthusiasm for making sure every customer has a great experience. He was more than happy to answer my questions, take my order, and started a loyalty card for me - that I wouldn't have known about otherwise. I left feeling as if I were their most important customer.

You definitely don't get this kind of experience (or drinks!) at Starbucks. I will absolutely going back soon!