Westside Nail

+1 417-359-5811

2424 Grand Ave, Carthage, MO 64836 United States of America

Open Today: Closed

Quick Facts About Westside Nail

Westside Nail place has received mostly positive comments, highlighting the strengths of the business. The owners are praised for their friendliness and personable nature. Customers appreciate their pricing, which is described as average for the area. The longevity of the nail polish and the quality of the design are also strengths of the business. However, there are a few weaknesses mentioned, including only accepting cash/check payments, long wait times due to limited staff, and one negative review regarding the quality of the nails.

One of the main strengths of Westside Nail place is the friendly and personable nature of the owners. Multiple customers mention how nice and welcoming the owners are, which contributes to a positive experience. The owners being personable makes customers feel comfortable and valued, which is an important aspect of customer service.

Another strength that is consistently mentioned is the pricing. Several customers mention that the pricing is average for the area, indicating that Westside Nail place offers competitive rates. Fair pricing is always a positive aspect for customers, as it provides value for the services they receive. The affordability of the salon may also attract more customers, as it makes the services accessible to a wider range of individuals.

The durability of the nail services provided is another strength of Westside Nail place. One customer specifically mentions that their full set with gel polish and design lasted for two weeks without any issues. This speaks to the quality of the products used and the skill of the technicians. The ability to provide long-lasting nails sets Westside Nail place apart from other salons. Having nails that still look great after weeks is a significant selling point for customers who want to make the most out of their nail services.

The positive reviews also point out the knowledge and expertise of the technicians. The customers mention that the owners are knowledgeable about their craft and provide excellent service. This strength demonstrates that the technicians are skilled and experienced, which contributes to the overall satisfaction of the customers.

Despite the strengths mentioned, there are a few weaknesses noted by customers. One common complaint is the salon's limited payment options. Westside Nail place only accepts cash and check payments. In today's cashless society, this can be an inconvenience for customers who prefer or rely on card payments. Expanding the payment options to include card payments would help to improve the overall customer experience.

Long wait times are another weakness mentioned in the comments. The salon only has two owners working, and sometimes a helper, which can lead to a significant wait, especially during peak hours. Waiting for a long time can be frustrating for customers, particularly those who are short on time or have appointments to attend. Increasing the number of staff members or implementing a better appointment system could help to improve the wait times and overall customer satisfaction.

One negative review stands out, where a customer had a poor experience. They mentioned that the technician kept touching their nails, resulting in an uneven and poorly done set. This review highlights a weakness in the consistency of the service provided. It indicates that there may be variations in the quality of the work depending on the technician. Addressing this issue through additional training or quality control measures would help ensure that all customers receive a consistently high level of service.

Overall, Westside Nail place has several strengths, including the friendly and personable owners, competitive pricing, long-lasting nail services, and knowledgeable technicians. However, the weaknesses, such as limited payment options, long wait times, and inconsistencies in service quality, should be addressed to further improve the overall customer experience. By addressing these weaknesses, Westside Nail place can solidify its position as a top choice for nail services in the area.

Best TL Reviews

The owners are super nice and personable, pricing is average for our area, and I had a full set with gel polish plus design that stayed perfect for 2 weeks through a vacation and only started looking a little rough at 3 weeks. I’ve never had a set last that long! A couple heads up: they only take cash/check and because there is only the 2 owners working and sometimes a helper they can get a pretty long wait. But I would rather wait here for quality service than go through some of the chop shop style places with a ton of techs that push you through fast.

This pic is a week later and my nails still look great!! I love these people!

I had such a great experience using this business. Very nice people that did such a great job. The prices are also a plus. I'm extremely happy with my toes a fingernails, I'm definitely not going to drive to Joplin to get my nails done ever again!

I 100% recommend this place! They always do an amazing job. Very friendly and knowledgeable.

I literally could have done this myself. The lady doing my nails kept touching them!!! It turned out horrible and I won't be paying for this again. Don't waste your time and money here. They are VERY uneven and have bubbles in several places. This is how they turned out...

I love the chiefs design and they are friendly people. My second time,will be come back again.

I am just visiting the area and had some time to kill. I am so glad I decided to stop in to West Side Nail. The owners were very friendly and did an excellent job on my pedicure. I would highly recommend!!!

This is for sure my new nail salon!! Got my toes done on a whim and I loved it! Everyone there was so personable and sweet! So fun can’t wait to go back!!