Knollwood Nails

+1 952-935-7110

8358 MN-7 Suite 114, Minneapolis, MN 55426 United States of America

Open Today: -

Quick Facts About Knollwood Nails

Knollwood Nails is a nail salon with a mix of positive and negative feedback from customers. In order to assess its strengths and weaknesses, let's analyze the comments provided.

Starting with the strengths, one customer mentioned that Mary did a wonderful job with their pedicure, providing a relaxing and professional experience. This indicates that the salon has competent and skilled technicians who are able to deliver high-quality work. Another comment highlights the importance of Le, who used to work at another nail salon and is now at Knollwood Nails. This suggests that the salon has managed to attract talented professionals, further enhancing the quality of their services.

Additionally, customers have expressed satisfaction with the luxury packages and pedicure chairs at Knollwood Nails. The positive feedback regarding the luxury package implies that the salon offers premium services that customers find enjoyable. Similarly, the commendation of the pedicure chairs indicates that the salon has invested in comfortable and well-designed seating, enhancing the overall experience for customers.

Furthermore, one customer mentions that Knollwood Nails has a unique nail color that cannot be found elsewhere. This suggests that the salon provides a diverse range of color options, allowing customers to personalize their nail services and try new and unique shades.

Turning to the weaknesses, there are a few concerning comments. One customer warns against getting waxing services at Knollwood Nails, claiming that their skin was completely waxed off, resulting in scars. This indicates a serious lack of skill or care in the waxing services provided. This comment raises significant concerns about the salon's ability to deliver safe and effective waxing treatments.

Another negative comment states that a customer developed an infected toe after visiting Knollwood Nails, leading to medical expenses. This suggests a lack of hygiene protocols or inadequate cleaning practices within the salon. The customer even claims that they will seek legal action against the establishment, indicating the severity of the situation. Hygiene and health should be a top priority for any nail salon, and this negative comment raises concerns about Knollwood Nails' commitment to these essential standards.

Another weakness mentioned is the inconsistency in the services provided. A customer was disappointed when the salon failed to deliver the promised services of brow, arm pit, and Brazilian waxing. Additionally, the technician only painted three-quarters of the customer's nails. This suggests a lack of professionalism and attention to detail, which are essential qualities for a nail salon.

Overall, Knollwood Nails has shown some strengths, such as competent technicians, luxury packages, comfortable pedicure chairs, and a wide range of nail colors. However, it also has significant weaknesses, including poor waxing services, hygiene concerns, and inconsistencies in service delivery. It is important for potential customers to weigh these pros and cons before deciding to visit Knollwood Nails. It is recommended that the salon addresses the weaknesses mentioned, particularly in terms of hygiene and service consistency, in order to improve its reputation and customer satisfaction.

Best TL Reviews

I wouldn’t suggest getting anything waxed at this place unless you want to end up with scars. She completely waxed my skin off. DO NOT GO HERE!

Will definitely be going back, one of the best pedicures I’ve had. Mary did a wonderful job-very relaxing and professional!

I started going to this place because Le started working here! She used to work at another nail salon and move to knollwood nails. If you want an incredible nail job with someone who always tries to make you happy please ask for Le. She will take care of you!! I go every 3 weeks or so and always have a pleasurable experience.

I go there to keep my feet in respectable shape once every 2 months. Xee be getting the job done. The luxury package i pay for always feels luxurious.

Was there on thursday night. Went out of town got back into and toe started to feel painful went into dr office i have an infection in my toe and medcal expanses. They will be hearing from my Lawer. DONT GO HERE

The guy technician told me they do brow arm pit and Brazilian but when wax time came they only did brow and I asked about other services and they said they don't do. The guy technician told me I had to pay cash so I did and when I got in light to look at m6 nails he only painted 3/4. Horrible service and I did not want to tip and they didn't give change after I speak to them

Knollwood Nails has to be God's greatest gift to this earth. High quality service, and while the professionals are hard at work they might not have as much time for conversation, that's OK because you're going there for the nails. I genuinely love this place. 10/10 definitely recommend.

They have the best pedicure chairs, I recently moved to the neighborhood and had been looking for a decent place close to home, they are great brows, nails, and pedicure. They also had a color I couldn't find anyplace else, My new go to place!