Bangs Salon

+1 843-379-5858

1600 Burnside St, Beaufort, SC 29902 United States of America

Open Today: Closed

Quick Facts About Bangs Salon

Bangs Salon, located in the Low Country, has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.

One of the strengths highlighted by a customer is the professionalism and knowledge of the stylists. Melissa, in particular, is praised for her skills, providing the best blowout the customer has had since moving to the area. This demonstrates that the salon has talented stylists who are well-versed in different hair techniques and can deliver high-quality results.

Another strength of Bangs Salon is their ability to handle hair concerns and fix hair issues caused by other salons. A customer recounts how the salon immediately looked at their hair, sat them down, and successfully fixed the problem. This showcases the salon's expertise and ability to handle challenging situations, leaving customers satisfied with their hair.

The salon also receives praise for specific stylists, such as Lisa and Jennifer Hunnicutt. Customers describe them as talented and capable of providing excellent service. Positive feedback like this helps build a good reputation for the salon and attracts potential clients.

However, there are also weaknesses that have been pointed out by some customers. One common complaint is the lack of welcoming and appreciation towards new clients. A potential long-term customer expresses disappointment in not being greeted in a friendly manner, which made them feel underwhelmed. This highlights a weakness in customer service and the need for the salon to enhance their approach to welcoming new clients.

Another weakness highlighted by a customer is the lack of personal connection from the stylist. The customer mentions that their stylist made no attempt to get to know them, resulting in a somewhat impersonal experience. Building rapport and creating a personalized experience for each client is crucial in the salon industry, and this weakness may hinder the overall customer satisfaction.

In terms of pricing, a customer expresses dissatisfaction with the cost of their services. They found the salon to be a bit pricey, particularly for the services they received. It is important for the salon to maintain competitive pricing and ensure that customers feel they are receiving value for their money.

Additionally, there is a comment regarding communication issues with the stylist's assistant. The customer felt it was awkward that the assistant did not speak until after washing their hair. This suggests a weakness in the salon's ability to provide a smooth and comfortable experience for customers throughout the entire appointment.

In conclusion, Bangs Salon possesses strengths such as the professionalism and knowledge of some stylists, as well as their ability to fix hair issues caused by other salons. However, weaknesses include a lack of welcoming and personal connection towards new clients, occasional pricing concerns, and communication issues with staff. Addressing these weaknesses will be vital for increasing overall customer satisfaction and ensuring the salon's long-term success.

Best TL Reviews

I have been in the Low Country for 7 years and have at last found my Hair Stylist. Melissa is beyond wonderful. Professional, so knowledgeable, and gave me the best blow out I have had sincing moving here. I can't begin to speak her praises enough.

Meh. As a brand new client thinking of moving to the area, I definitely wasn't welcomed the way most companies would treat a potential new long term customer. Underwhelming. Nothing bad per se but my stylist made zero attempt to get to know me. Decent haircut at least. I was able to get in last minute so I might go back but I'd really rather be welcomed and appreciated, as I image most clients would.

I want to show some love to this salon! After frantically calling Bangs to see if they had any suggestions on how to fix my hair that had been messed up from another salon a few days prior, I ran into Bangs. They immediately looked at my hair, sat me down in the seat, and went to work. Needless to say, they completely fixed my hair and after many months, my hair has grown out fabulously!

Lisa is a very talented hair stylist and provides excellent service. Her haircuts and hair coloring skills are amazing. Ask for Lisa at Bangs... you'll love your hair!

It was OK. I didn't feel very welcome, almost like it annoyed them I was there. I saw ellie and she was nice, but her assistant was not as much.....she didn't even speak until after washing my hair and even then it was awkward. My hair cut was ok but it was probably one of the quickest cuts I've ever had and couldn't really tell a huge difference. I went because I've heard such positive things about them, I just didn't have the best experience and I felt they were a bit pricey. Over all I will continue my search for a salon elsewhere.

Jennifer Hunnicutt is absolutely amazing. I have been going to her since she was in school and she surprises me every time with how awesome she is. She does exactly what you ask and kills it every time ????????

Staff and stylist were very nice and friendly. I got a shampoo and cut, and had a nice conversation with my stylist. I will definitely be back when I'm due for another haircut

Make sure you ask pricing first I had a hair trim and 10 foils for partial on top scalp and was nearly $200 ! ???? She also asked my job role ???? Does that mean according to your job sets the pricing ????