Quick Facts About Nails 2001
Nails 2001 Place is a nail salon that appears to have mixed reviews from customers. While some individuals had positive experiences and praised the salon for its wide variety of colors and skilled technicians, others expressed dissatisfaction with the service they received.
One of the strengths of Nails 2001 Place, as mentioned by a customer, is the wide variety of colors available. Having numerous options for nail polish allows customers to choose their preferred shade, ensuring they leave the salon satisfied with their choice. Additionally, a positive aspect highlighted by another customer is the courteous and patient service provided by the nail technician, Queenie. This type of customer service can greatly enhance the overall experience and leave customers feeling valued and appreciated.
Another strength mentioned by a customer is the expertise of the manicurist, Michelle. This customer loved the quality of Michelle's work and would definitely recommend her. Skilled and talented technicians can significantly contribute to the reputation of a nail salon, attracting repeat customers and positive word-of-mouth recommendations.
Furthermore, a customer appreciated the helpfulness and understanding of a staff member named Tie. This indicates that the staff at Nails 2001 Place possess the ability to listen to customer requests and fulfill their requirements, contributing to a positive customer experience.
The salon's ambiance is also a strength according to a customer who mentioned the good vibe and friendly staff. The presence of soft English music playing in the background and comfortable massage chairs adds to the overall atmosphere of relaxation and comfort. An inviting and pleasant environment is crucial in creating a positive experience for customers.
However, there are also several weaknesses mentioned in the comments. One customer expressed disappointment with their manicure experience, stating that the manicurist barely spoke and used a grinder to cut and file their cuticles instead of the traditional method. This customer felt rushed and did not receive the spa-like experience they desired. This can reflect a lack of attention to detail and may leave customers feeling dissatisfied with the level of service provided.
Another weakness highlighted by a customer is poor customer service when it comes to booking appointments. Despite making a reservation for four people well in advance, the salon did not have the customer's reservation in their system when they arrived. This can indicate a lack of organization or communication within the salon, causing frustration and inconvenience for customers.
Additionally, a customer mentioned that some employees at the salon were "super awkward." This can create an uncomfortable atmosphere for customers, potentially impacting their overall experience.
Finally, one customer mentioned that although they liked the results of their nails, one nail ended up shorter than the others. This indicates a lack of attention to detail during the nail service, which can be a disappointment for customers seeking consistently well-done work.
In conclusion, Nails 2001 Place has both strengths and weaknesses based on the comments provided. The salon offers a wide variety of colors and has skilled technicians who provide courteous service. The ambiance and friendliness of the staff are also positive aspects. However, weaknesses include poor communication and organization when it comes to booking appointments, potential awkwardness from some employees, and instances of attention to detail issues during services. These weaknesses may impact the overall customer experience and should be addressed by the salon to improve customer satisfaction.
Best TL Reviews
I went to this place for gel nais. I absolutely loved this place. This place had such a wide variety of colors and the nail technician Queenie was so courteous and patient. Absolutely loved her work . Most definetly recommend her station 8 that’s how i will remember her the next time i book her appointment :)
Today I really wanted to treat myself to enjoy a manicure the Manicurist barely spoke
I asked for the best Manicure you could possibly get. Instead of her pushing my cuticles back and cutting them she use a grinder to cut them and file them down no water was used during this manicure I felt rushed like I didn’t matter All I want it was a really nice spa manicure with the hand massage and all did not get that. It’s really upsetting because I work in the service beauty world and I would never want one of my clients to feel this way. So I will not be recommending any of my clients there and will not be returning
I love this place. Michelle is the best I absolutely loved her work , definitely recommended
Tie was really good and helping . He understood my requirement and did an excellent job…
Yes. I did go here. Lol. We did a family Saturday pedicure visit. Even the very friendly staff was pleasantly amazed when me and my 14 year old son walked in.
Great place. Lots of options. Support soft English music playing in the background. Super comfortable massage chair. Extremely friendly staff.
Check it out.
Made a reservation for 4 people mani/pedi at 11 am Sunday, June 5. Stopped by to find out they did not have us in the system! Began questioning me if I had called a different number. Finally they found my name entered on Thursday June 2. I made the reservation 3 weeks ago for my son’s wedding.
So, I did call the right place and they entered it incorrectly. Why did they not call on June 2 to follow up? If they did we would have figured out the mess up. Now they just shrug their shoulders. Poor Customer Service!!!
Very nice inside and my nails look cute. I will definitely be back.
This place has a good vibe, and the people are nice. However, there some people who are super awkward. However, despite one nail that turned out shorter than the others, I liked the results.
Place Pictures
Nails 2001 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended