Quick Facts About O P Nails
O P Nails has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will analyze these comments in detail.
Starting with the strengths of O P Nails, one recurring positive aspect mentioned by customers is the talent and skills of the nail artists, particularly Angie and her husband. The comments highlight their ability to provide quality manicures and nail art. This indicates that the salon has skilled staff members who are capable of delivering satisfactory results.
Another strength mentioned is the reasonable pricing. Customers appreciate that they are able to receive good-quality service at a reasonable cost. This suggests that O P Nails offers competitive prices, making their services accessible to a wide range of customers.
Additionally, a few positive comments highlight the friendly and welcoming nature of the staff members, specifically mentioning Mike's excellent customer service. They mention that the employees make an effort to engage in conversation and ensure customer satisfaction. This reflects positively on the salon's overall customer service and creates a pleasant atmosphere for customers.
Customers also appreciate the salon's willingness to rectify any issues or problems with their nails. According to some comments, if something goes wrong or if a nail breaks, O P Nails is willing to fix it without any hesitation. This demonstrates their commitment to customer satisfaction and shows that they take responsibility for their work.
Moving on to the weaknesses, one major issue highlighted by a dissatisfied customer is the poor quality of their nail service. They mention that their wife's nails looked weird and that she had to remove them the same day, despite spending $60. This reflects a lack of skill and attention to detail in the work of the nail artists, which severely affects the salon's reputation.
Another significant weakness mentioned is the terrible customer service experienced by a customer during a dip powder full set appointment. They detail various aspects of their negative experience, including poor nail tip sizing, crooked application, rough filing and buffering, disrespectful behavior from the nail artist, and an uneven and incorrectly applied top coat. This review highlights multiple problems related to the technical skills and professionalism of the staff members, as well as the overall customer service.
Additionally, a customer shares a negative experience during a pedicure. They mention that the pedicurist was ranting and raving about unrelated topics, which resulted in them accidentally breaking the customer's skin and causing bleeding. The customer also points out several issues with the polish application, including missed spots, lack of attention to the cuticles, and the presence of bubbles and creases. This review indicates a lack of attention to detail and professionalism in the pedicure services provided.
In summary, O P Nails has certain strengths such as talented nail artists, reasonable pricing, and friendly staff. However, it also has significant weaknesses including poor quality nail service, lack of attention to detail, issues with sizing and application, rough filing and buffering, disrespectful behavior from staff members, and problems with the pedicure service. These weaknesses negatively impact the overall customer experience and the reputation of O P Nails.
Best TL Reviews
Angie is a great nail artist and her husband is great at manicures too! Prices reasonable to
This place Sucks. They made my wife's nails look all weird. She ended up spending $60 for nothing. She took them off the same day. The name says it all they the ops!
Horrible customer service. I asked for a dip powder fullset. First of all, when she put the fake nail tips on she did not march them to my correct nail size. You could see the nail tip on my skin. Then she put some on crooked. Making my nail look crooked asf. My left hand thumb is way bigger and longer than my right hand and i noticed this by comparing the two. I also noticed it by I can't type because it keeps getting in the damn way. She files and buffers way too hard. When she noticed i did not like it. She gave me an attitude and when i said i can leave. She said i will do what you want with an attitude. She continued to do my nails angrily. The end of result. My nails look uneven and crooked. She put the top coat on my skin. The powder looks way to thick and unevenly dipped. Horrible and disrespectful old lady in the front who did my nails.
My first time there will definitely be going back.Got my nails done for Halloween.Thank you Angie. So happy with her great work!
When I walked in Mike greeted me with great customer service. He asked me if I had an appointment and I said no, he said that's ok, they take walk-ins. He gave me the best pedicure ever, and the leg massage was included! I will be back!
They are so nice here. And if something is wrong or a nail breaks or needs repair in any way they are always willing to fix it.
This place is AMAZING!! The service here is wonderful! Angie and Mike are always having a conversation with you, and making sure you like the service that you are receiving!! Definitely coming here again!
This had to be the worst pediure experience I have ever had. While scrubbing my foot, the man that does the pedicures was ranting and raving so much about the price of gas and how Biden sucks ,that he broke the skin on my foot in 2 places and it started bleeding. I cant wear a shoe without bandaids .The pedicure was terrible too. He missed sevral spots with polish, didnt go down to the cuticle, and the polish has bubbles and creases in several spots.
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O P Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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