Quick Facts About Define Brow Threading & Lashes (Em Lash Studio ),inside Florence Walmart
Define Brow Threading & Lashes (Em Lash Studio), located inside Florence Walmart, has received mixed reviews from customers. While some customers have had positive experiences and praised the services provided, there have been instances where customers expressed dissatisfaction with their visits.
One major strength of Define Brow Threading & Lashes is the quality of their work. Multiple customers have mentioned that they were satisfied with the services provided, particularly with their eyebrow threading. Many customers appreciate the fantastic job done on their eyebrows and have even recommended the place to their friends. Moreover, customers have complimented the younger girl with glasses for her exceptional work and excellent customer service. These positive experiences indicate that there are skilled and dedicated staff members who can deliver impressive results.
Another strength of this establishment is the speed of service. The staff members at Define Brow Threading & Lashes are known to work efficiently and get the job done in a timely manner. As a result, customers do not have to spend excessive amounts of time waiting for their turn or during the actual service. This efficiency is greatly appreciated, as it allows customers to carry on with their day without significant delays.
Additionally, customers have commended the affordability of Define Brow Threading & Lashes. The prices are considered reasonable, and customers believe that they are getting their money's worth for the services provided. This affordability makes the establishment accessible to a wider range of customers, allowing them to experience professional eyebrow threading and lash services without breaking the bank.
However, there are also weaknesses that have been highlighted in various customer comments. The use of excessive glue during lash extensions has been a concerning issue for some customers. One customer reported that their natural lashes were likely to fall out due to the overly abundant use of glue. This raises concerns about the level of expertise and attention to detail exhibited by certain staff members. It suggests a lack of proper training and knowledge regarding lash application techniques.
Another weakness mentioned by customers is the inconsistency in service quality. While some customers were satisfied on their first visit, they experienced a decline in service quality during subsequent visits. Customers have complained about uneven and spotty eyebrow shapes after tinting, indicating a lack of precision and attention to detail. These inconsistencies in service quality can greatly impact the overall customer experience and level of satisfaction.
Furthermore, a few customers have mentioned instances of poor customer service and rude behavior from staff members. One customer reported feeling uncomfortable due to the constant use of a different language among the employees, which appeared to be directed towards the customers. This lack of professionalism and inclusivity can create an unwelcoming and unpleasant atmosphere for customers.
In conclusion, Define Brow Threading & Lashes (Em Lash Studio) inside Florence Walmart has both strengths and weaknesses. The positive aspects include the quality of work, timely service, and affordability. However, there are weaknesses regarding the excessive use of glue, inconsistencies in service quality, and instances of poor customer service. While some customers have had positive experiences and would recommend the place, it is important to consider the potential drawbacks mentioned by others before making a decision to visit Define Brow Threading & Lashes.
Best TL Reviews
I honestly love this place so much! They always do a fantastic job for my eyebrows. Anytime a customer leaves, they say thank you a million times because they are so happy with the services provided. The staff is very friendly and gets done in a timely manner. The prices are definitely worth it too, I tell all my friends to come here.
I have been coming here for a couple months now. I come get my lashes done every two weeks. I had a problem with one of the staff members, but I was able to come back and get my lashes fixed the exact way I wanted them. I love the younger girl with glasses, she does an amazing job with her work & has excellent customer service! for the prices this place is great! I will continue to come here.
Was my first time coming here. The lady was nice enough, not sure her name.. Long hair, older woman. Didn't have to wait, that should have been a clue.. Have never had my lashes done before so I told her just something natural. I did the little short individual clusters. I didn't really look at them until I got in the car. But my daughter who is more knowledgeable about lash extensions than me, immediately asked why I let them use all this glue. She says all my natural lashes will probably fall out now, because of the insane amount of glue used. So I sure enough looked online and it says you really shouldn't see any glue at all.. But as you can see in the photos mine are caked on there.. And it is VERY OBVIOUS they are not natural with all that glue showing. I didn't know any better. And I REALLY hope I don't lose my natural lashes. Don't make the same mistake as me!
I've been here a few times and I had a really good experience the first time but after that it's been bad. I went just recently and asked for my eyebrows tinted. She asked if she could do threading and I said no I wanted to use wax only. She used wax but after she tinted my eyebrows she went back over them with threading. I was bleeding it hurt so bad. With the tint, I asked it to match my hair color. It was like a sandy blonde when I wanted it to be a darker brown. The color is fine after she fixed it but my shape is so uneven and spotty. I feel so uncomfortable with my eyebrows because I look crazy - I have no idea how to fix this. Lastly, they kept talking in their language and felt like they were talking about their customers and not to their customers. On that note, they are very affordable but with poor quality! Definitely won't be back. The only thing good about whole situation is this is that it's only temporary then it fades 2-3 weeks.
I've gotten my lashes done by Ashi and each time they are beautiful. I get 13s which are more natural rather than dramatic and I've gotten so many compliments on them it's unreal! She is quick but her attention to detail is still spot on. and very friendly! I won't let anyone else do my lash extensions! 10/10 highly recommend!
1st was great this time a different girl with glasses did my lashes and I look like a clown so much glue my eyes keep watering I look like a clown she did awful ..Do not let the girl with glasses touch your lashes I'm literally in pain fr all the glue she used
I wrote on Google chat need to schedule an appointment. A person answered back and asked what I needed. I told them eyelash fill in. I told him I didn't know what kind I only had them done one other time. He said we will take care of you don't worry. Walk in 10am-730 pm. I went in the lady said her ride is there she is leaving early. I showed her he didn't make an appointment he told me walk in now she said my eyelashes are long I will need an appointment when I would have made one had he not told me I don't need one. She was rude talking to me very hateful. I won't come back or recommend
They look really nice, the lady was very nice and helpful. Very clean inside! My only concern is she used lots of glue which may cause some of my real lashes to fall out, still i highly recommend this place :)
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Define Brow Threading & Lashes (Em Lash Studio ),inside Florence Walmart Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:30 AM - 07:30 PM |
|---|---|
| Tuesday | 10:30 AM - 07:30 PM |
| Wednesday | 10:30 AM - 07:30 PM |
| Thursday | 10:30 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
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