Lyn Nail

+1 518-409-8536

175 Broad St, Glens Falls, NY 12801 United States of America

Open Today: Closed

Quick Facts About Lyn Nail

Lyn Nail Place, based on the comments provided, has several strengths and weaknesses. The strengths include excellent customer service, talented and professional nail technicians, a clean and well-maintained salon, and a relaxing atmosphere. However, there are also weaknesses mentioned, such as a negative experience with one particular nail technician and a lack of ability to recommend suitable nail styles.

One of the praised strengths of Lyn Nail Place is the exceptional customer service they provide. Several comments mention that the staff, including Tom and Lyn, are professional, super nice, and personable. They make customers feel comfortable and welcome, creating a positive experience at the salon. This friendly and professional demeanor contributes to a strong customer base, as highlighted by comments stating that they would not go anywhere else.

The skill and talent of the nail technicians at Lyn Nail Place is another strength mentioned in the comments. Tom, in particular, is highly praised for his ability to shape nails, especially coffin shape. Customers appreciate that they always get the desired results when they ask for specific nail shapes or designs. Additionally, Tom is mentioned to exceed expectations by doing better than the pictures customers show him. This level of skill and expertise adds value to the services provided by Lyn Nail Place.

The cleanliness and maintenance of the salon is also highlighted as a strength. Comments mention that the salon is clean, well-maintained, and tidy. This contributes to the overall positive atmosphere and enhances the customer experience. A clean and organized salon environment is crucial for a nail salon, as it promotes a sense of hygiene and professionalism.

The atmosphere at Lyn Nail Place is described as relaxing. Customers feel relaxed and at ease when they visit the salon, contributing to a pleasant experience. The combination of a clean and well-maintained salon, friendly staff, and a relaxing atmosphere creates a positive ambiance that customers appreciate.

While there are several strengths to Lyn Nail Place, there are also a few weaknesses mentioned in the comments. One customer expressed dissatisfaction with the outcome of their nails and felt that the nail technician did not adequately address their concerns. The customer asked if the technician could fix their nails and was met with frustration and an excuse of lack of time. This indicates a weakness in customer service and the inability of the technician to handle a customer complaint effectively.

Another weakness mentioned is the inability of the nail technician to recommend suitable nail styles. One customer mentioned that they wanted the nail technician to provide recommendations for what would look good, but the technician seemed unable to do so. This is a missed opportunity for the salon to provide valuable expertise and guidance to customers, potentially leaving them feeling unsatisfied with their choices.

In conclusion, Lyn Nail Place has several strengths, including excellent customer service, talented and professional nail technicians, a clean and well-maintained salon, and a relaxing atmosphere. However, weaknesses are also present, such as a negative customer experience with one nail technician and a lack of ability to recommend suitable nail styles. Overall, Lyn Nail Place provides a positive experience for many customers, but improvements can be made in certain areas to enhance customer satisfaction and loyalty.

Best TL Reviews

The only nail salon I go to. All shapes are great but Tom is especially amazing at coffin shape. I always get what I ask for. Lyn gives the best pedicures and I’m relaxed every time I’m there. I wouldn’t go anywhere else!

The best nail salon around! My mom and I always get our nails done together. Tom & Lyn are professional and are always super nice! There is no other nail salon that I will go too! Highly recommend

Tom is AMAZING! He delivers every single time. You can show him a picture of what you want and he does BETTER than the actual picture you wanted. The salon is very clean and Tom and Lynn are awesome and so professional. 10000% recommend!

I didn’t like the way my nails came out. The guy told me he did exactly what I wanted ( my first time). Well I didn’t like it. I asked him if it’s hard to fix it. He said no. I asked if can fix it and I will pay for a whole new service. I looked at me and said with frustration that he didn’t have time because he had another person coming. The place was empty… and he had another female worker there… I paid and left. I was outside for 5 minutes calling another nail salon. He came outside to smoke a cigarette. No customer came… I went to the store and drove by 20 minutes later…. Still no one there….. the guy was just lazy… the place was empty because his people skills sucks…. And he is just not good…. So sad….

Maybe he used to be good ….. now he just doesn’t care….. as a nail “specialist “ he should be albe to recommend what will look good….

I went somewhere else ….they fixed it the same day…. And they were busy! Needless to say I won’t be going back to Lyn Nail…

First picture shows his work, second is the work of different salon…

Lyn and Tom are the best! Nails and toes always come out absolutely beautiful! Salon is decorated nicely, well maintained and clean. Very relaxing atmosphere combined with fast, friendly service! I will never go anywhere else.

I alway have a great experience with this business. They are very professional and super nice. The atmosphere is clean, kind, and tidy. I am never disappointed with my nails when i leave. I highly recommend them. ⭐️????????

First time going there. Salon was very clean and staff were very nice and personable. My mother and I both got pedicures. Ben was very good and patient with my mother, taking extra care not to hurt her. Lyn did an exceptional job with mine as well. They promptly cleaned the area when we were done. I will definitely return.

Favorite nail place in the area! Great service and beautiful nails. I have very short nails but they used builder gel and now they are strong and shiny. Love Lyn Nails!