Quick Facts About At Nails and Spa
At Nails and Spa has both strengths and weaknesses, as reflected in the comments provided. Let's analyze them in detail:
Strengths:
1. Accommodating and Accepting Walk-Ins: One of the strengths highlighted by a customer is that At Nails and Spa is very accommodating and accepts walk-ins. This is a positive aspect as it allows customers flexibility in scheduling their appointments and makes it convenient for those who may have spontaneous plans to get their nails done.
2. Reasonable Prices: Multiple reviews mention that the prices at At Nails and Spa are reasonable and less expensive than most nail salons in Atlanta. This is a significant strength, as it attracts customers who are conscious of their budget and are looking for affordable services.
3. Good Quality Services: Many customers praised the quality of services provided by At Nails and Spa. The positive experiences with manicures, pedicures, and SNS full sets indicate that the salon maintains high standards in their work. This helps to build customer loyalty and positive word-of-mouth.
4. Friendly and Kind Technicians: Another strength pointed out by several customers is the kindness and friendliness of the nail technicians. This creates a welcoming and comfortable environment for customers, making them more likely to return in the future.
5. Clean Environment: A common positive aspect mentioned is the cleanliness of the salon. A clean environment is essential for customers when choosing a nail salon, as it conveys professionalism and ensures a hygienic experience.
Weaknesses:
1. Inconsistent Experience: One customer had a negative experience with a specific technician, Rose. The customer felt mistreated and embarrassed when Rose became angry and screamed at them in front of the entire salon. This indicates a weakness in the salon's customer service and professionalism.
2. Lack of Staff: One review mentioned that the salon does not have much business, potentially due to having insufficient staff. This weakness can be a deterrent to customers who prefer a faster and more efficient service, especially during peak hours or busy times.
3. Inefficient Group Services: A customer mentioned that getting a pedicure as a group did not work well. This highlights a weakness in the salon's ability to cater to larger groups of customers at the same time. It may be an area that needs improvement to ensure a smoother and more enjoyable experience for group appointments.
4. Nail Art Abilities: While customers generally had positive experiences with the services offered, one comment mentioned that the nail art abilities at At Nails and Spa could improve. This suggests that the salon may not excel in intricate or detailed nail art designs, which could be a limitation for customers seeking more creative options.
In conclusion, At Nails and Spa has several strengths, including accommodating walk-ins, reasonable prices, quality services, friendly technicians, and a clean environment. However, there are also areas for improvement, such as consistency in customer service, staff availability during peak times, group appointment efficiency, and enhancing nail art abilities. By addressing these weaknesses, At Nails and Spa could further enhance its customer experience and maintain its positive reputation.
Best TL Reviews
I will never come back to this salon. I originally came into Nail & Spa to get a fresh set on May 28th and needed a fill in by June 8th. However , because I work I had to struggle using my hands until today June 11th. I told Rose that my nails came up very fast and only made a suggestion that maybe the acrylic could be thicker . She became very anger and started asking me why I complain so much and how she did it was a good job!!! She told me I needed to be more careful. I work in family law, I don’t use my hands for any hard labor or constantly have them in water . Rose actions left me feeling very embarrassed and upset that I decided to come back. 15 minutes later after screaming at me in front of the entire salon she apologized and told me I made her mad. I said no customer that is not mistreating you deserves that type of treatment and said nothing else. She kept talking about it and I said I just want to pay and go.
I see why this place gets you in and out on a Saturday afternoon because they don’t have any business. I’m pretty sure now it’s because of Rose who’s the first person you see when you walk in. I never leave reviews so take this into consideration. Less time is not worth mistreatment.
I’ve been here once with a group. Planning for a friend’s birthday for manicure wasn’t the best. All of us getting a pedicure at the same time didn’t work.
But I wanted to give them a try again and glad I did. Amy was my aesthetician and she’s amazing. I got the number 2 pedicure and she was very thorough. I will be back for Amy, she made this pedicure worth coming for. Everyone is genuinely very nice.
I love coming here, been a customer for years and always have a great time. Very kind nail technicians and clean environment. Looking forward to seeing you again soon, thanks for the beautiful manicures and pedicures! :)
I have been coming here for years despite trying many others around Atlanta, this has been the best. I recently went SNS from acrylic and they do both very well. Pedicures are always good too and the pricing is not over the top. Definitely try to go during the week as weekends fill up even with appointments.
I wanted a regular mani pedi! Nail Techs were very gentle with my cuticles. Probably the best simple mani pedi I have ever had. The lotion they use is super soft and smells really good. I did end up scuffing my big toe after an hour and a half of air drying, didn’t notice until I got home. Though I was told gel drys quicker I may try that next time. Still overall good thigh.
They are very accommodating and accept walk-ins. The inside was clean with a large variety of colors to choose from. They provide quality services and the prices are very reasonable and less expensive than most nail salons in Atlanta. I would definitely recommend this location.
Peter did my SNS full set today and I've never had a more lovely experience while getting my nails done. He's a genuinely kind person with great conversation and made a busy Saturday at the shop well worth the trip. Ask for Peter on the weekends!
Pretty good prices and the only place where when I take the SNS off my nails my natural nails still look normal! Giving 4 stars because I think the nail art abilities could improve a little. But everyone has been nice to me and I never had a long wait time. I recommend this place
Place Pictures
At Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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