Quick Facts About A&T Creative Nails II 130 Black Horse pike suite 306 , Audubon NJ 08106
A&T Creative Nails II, located at 130 Black Horse Pike Suite 306 in Audubon, NJ 08106, has a mix of strengths and weaknesses based on the comments provided.
Strengths:
1. Long-standing customer loyalty: One commenter mentions that they have been coming to this nail salon for close to 10 years without any issues. This indicates a level of trust and consistency in the salon's services.
2. Professional service: Another commenter states that the technician named Andy is professional, and they have never had issues with gel nails falling off. This suggests that the salon maintains a high standard of professionalism in their work.
3. Excellent experience with certain technicians: Some customers have had positive experiences with specific technicians, such as Ally (booth number one), who provides a "wow experience" with excellent nail and foot care. This indicates that there are skilled technicians in the salon.
4. Wide variety of options: A commenter mentions that the salon has a lot to choose from, suggesting that they offer a diverse range of nail services and options for customers.
Weaknesses:
1. Lack of design expertise: One commenter mentions that while Andy is professional, he might not be the best choice for those seeking nail designs. This suggests that the salon may not excel in creative or intricate nail art.
2. Inconsistent customer service: A couple of commenters express dissatisfaction with the customer service. One individual mentions that the lady assigned booth number 12 did not listen and did not cooperate. Another commenter mentions a rude encounter with the owner. This indicates that there may be occasional lapses in providing satisfactory customer service.
3. Poor nail finish: One customer shares a negative experience where they had to get their nails redone twice in consecutive days due to a faulty paint job. This suggests that the salon may have inconsistencies in the quality of their nail finishes, leading to lumps and bubbles in the polish.
4. Rude response to customer concerns: Another customer shares their disappointment with the salon's response to their complaint about the rhinestones turning silver within a day. They claim that the staff was rude and dismissive. This indicates a lack of consideration for customer concerns and poor customer service.
Summary:
A&T Creative Nails II has strengths such as long-standing customer loyalty, professional service, and skilled technicians. However, they have weaknesses in customer service, nail art expertise, nail finishing quality, and addressing customer concerns.
Best TL Reviews
I can’t even remember how many years I have come here to get my nails done, maybe close to 10yrs. Never have issues with gel falling off or any of those. Andy is professional. I always go to him, but if you want designs, he might not be the guy you want to go to. I always love my experience there.
I hope you're having a happy day, I just want to say shout out to booth number one Ally. I got a manicure and pedicure, and I definitely got the wow experience. She got all the dead skin off my feet and my nails came out amazing, and it was just such a good vibe in this salon.
The lady at 12 does not listen at all! I showed her a picture of what I want and the size after correcting her multiple times!! I usually love everyone here but today she was not cooperating at all????????
I use to love going to this nail salon. But not anymore. I went to get a refill a few days ago. The paint job looked like my 2 year old did them. So instead of going back that same day I went back the very next day to get them redone and this was them outcome . I feel like they could have cleaned up my nails way better than this.I have lumps and bubbles on my nails if you were to see them in person. I didn’t even have the patience to sit again because I had just gotten off of work BUT believe me you I will NEVER go back there again. Instead of taking their time they rush which is bad for business
Awesome I love this place so much I'm addicted ,the have so much to choose from, I can't get enough. Love u guys????????????????????
The owner was very rude; I called to inquire about the lash service they provide, was told to come in, and upon arriving he told me that I could ‘find somewhere else to go’. The two times prior to this that I used this salon customer service was very poor and very loud construction was being done in the middle of the day.
????☺Love this nail salon!! Never had a bad experience with them. Andy is the best!
I got my nails done yesterday july 21st by a guy tech..its july 22nd.. my gold rhinestones has turned silver..i went back and they claim it looks gold to them..I wont argue..i just wont b doing busy here again..and they were rude about it after telling me to.comeback to look at the rhinestones....these nail salons hust do not care about customer service anymore or happy clients
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A&T Creative Nails II 130 Black Horse pike suite 306 , Audubon NJ 08106 Info
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