Mario's Hair Salon

+1 508-857-3297

12 Perkins Ave, Brockton, MA 02301 United States of America

Open Today: -

Quick Facts About Mario's Hair Salon

Strengths:

1. Talented hair braiders: The salon has highly skilled hair braiders who provide excellent service. Customers appreciate their talent and consider them a hidden gem in the area.

2. Affordable prices: Customers have mentioned that the salon offers reasonable prices for the services provided, specifically mentioning a wash, blow dry, and braid combo.

3. Friendly and welcoming staff: The staff members at Mario's Hair Salon are described as friendly, funny, and amazing. They welcome clients with a smile and create a friendly atmosphere in the salon.

4. Multilingual staff: The salon staff is capable of communicating in multiple languages, including English, Portuguese/Creole, and Spanish. This allows them to effectively serve a diverse clientele and cater to different language needs.

5. Variety of services available: In addition to haircuts, the salon offers services such as braids, dreadlocks, and twists. Customers appreciate the range of options available to them.

Weaknesses:

1. Unprofessional barber: One customer expressed dissatisfaction with a barber who was described as unprofessional. The barber was allegedly more focused on their cell phone and the TV rather than paying attention to the customer's haircut, resulting in an unfinished and improperly done cut.

2. Language barrier: While the salon staff is multilingual, one customer mentioned that some workers are not proficient in English. This may cause a communication barrier for customers who primarily speak English. However, the customer suggests that bringing a picture and exercising patience resolves this issue.

3. Inconsistent customer service: The aforementioned customer also stated that they were charged more due to their specific style, which they found unfair. Inconsistent treatment of customers based on their chosen hairstyle can negatively impact the salon's reputation.

4. Lengthy service duration: One customer mentioned that it took a significant amount of time for their service to be completed. While the end result was satisfactory, the extended duration may inconvenience some customers who are looking for a quicker service.

In conclusion, Mario's Hair Salon has notable strengths such as talented hair braiders, affordable prices, friendly staff, multilingual capabilities, and a variety of services. However, there are also weaknesses in terms of unprofessional barbers, a language barrier for some workers, inconsistent customer service, and potentially lengthy service duration. It is important for the salon to address these weaknesses and maintain their strengths to ensure overall customer satisfaction and success.

Best TL Reviews

This place has legit the best hair braiders in the back I have ever seen and solid prices. Wash blow dry and braid for that price and talent hidden gem!!

This is my 2 time coming here. The guy that cut my son hair is so unprofessional. He doesn’t finish the cut well, hairline not done properly. This man is too busy on his stupid cell phone and tv instead of paying attention to the child’s hair his cutting. Such lack of interest in the customer, must be a cultural thing.

Excelentes profissionais atenciosos e simpáticos. Eu gosto de cortar meu cabelo lá

My number one barber shop in Brockton they are so friendly, funny and amazing stuff members, and always welcome clients with their smile on their faces. My hair and my kids hair always beautiful and on top. God bless all of you. I'm definitely recommend my friends to go there Mario I'm giving you a ???? .

So far so good. It's hard to find a good barber shop and this is it. The shop has good hours and the barbers take their time and really focus on the cut. Friendly atmosphere. Some of the workers aren't too good at speaking english but if you bring a picture and exercise patience you'll be fine. They do know the lingo. They also do braids dreadlocks and twists.

One of the best barber shop in the town desde ki nha filho nasce é so la Kim ta lebal nice customer service and all the stuff members are so friendly and amazing I love going there to do my hair and my kids hair God bless you Mario ????❤️????????

Great shop to get anything done. The barbers are very professional and nice. i will say it was pretty long to for them to finish up but the end result is worth it all.

Nice place, private parking and good service... Heard 3 languages (English, Portuguese/Creole and Spanish). Though they charge me more because of "my style"... That's why only 4 stars.