Quick Facts About LV Nails & Spa
LV Nails & Spa has a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the place. Below is an analysis of the comments to identify the key strengths and weaknesses of LV Nails & Spa.
Strengths:
1. Talented and skilled technicians: Multiple customers mentioned that their nails were done beautifully and that the technicians, specifically Van, were very good. This indicates that the salon has skilled staff who can provide high-quality services.
2. Friendly and kind staff: Many customers appreciated the friendly and kind behavior of the staff. They mentioned feeling welcomed and at home in the salon. This suggests that the staff at LV Nails & Spa provide excellent customer service and make an effort to create a positive and comfortable environment.
3. Long-lasting gel nails: One customer mentioned that their gel nails lasted up to a month. This indicates that the salon uses good products and techniques for gel nail services, providing customers with lasting results.
4. Relaxing experience: A customer mentioned that the jelly pedicure they received was a must-try and described it as the most relaxing experience. This indicates that the salon offers unique and enjoyable services that customers appreciate.
Weaknesses:
1. Poor customer service: One customer expressed dissatisfaction with the customer service, mentioning that the technician did not communicate well and made them feel like a burden. Additionally, they felt unclear about when the service was finished. This suggests that there may be a lack of consistency in customer service at LV Nails & Spa, with some customers having negative experiences.
2. Inconsistent repair service: A customer mentioned that after getting their daughter's nails repaired, another nail broke the next day, and they were asked to come back on a different day due to the salon being busy. This indicates that the repair service may not be consistent or reliable, leading to customer frustration and inconvenience.
3. Pricing concerns: One customer mentioned spending over $65 for their daughter's nails and expressed dissatisfaction with the quality and durability of the service. This suggests that the pricing may be high compared to the quality of the service provided, leading to customer dissatisfaction.
In conclusion, the strengths of LV Nails & Spa include talented and skilled technicians, friendly and kind staff, long-lasting gel nails, and providing relaxing experiences. The weaknesses include poor customer service, inconsistent repair service, and potential pricing concerns. It is important for the salon to address these weaknesses to enhance the overall customer experience and satisfaction.
Best TL Reviews
I do not recommend. I have been here a couple of times mostly for my daughter. I spent over $65 to get her nails done for her birthday. Dip and tips, because it was the only place open. Fast forward to 3 days after getting her nails done one of her nails broke she was devastated. I took her back and they repaired it. She also had another mail that was cracked but they didn’t fix… 1 day later that mail broke to. Took her back to get her mail fixed again and they asked me to come back another day that they were too busy. My daughter can wear press on nails - long ones at that- for 1-2 weeks. So it’s not that she’s rough with her nails. I won’t spend my money here again. I probably wound have given a bad review had her nail not been messed up and they had the opportunity to fix it and didn’t, then turn us away.
Spa day while on vacation. Van and Kent super nice and talented. Mani and Pedi. Very nice salon. Highly recommended, Thank You
Van is very good! She did an absolutely stunning job on my nails! I recommend her! She’s amazing!!! Also very kind!
I had been looking for a good nail salon since I moved to Arkansas and I finally found it. I started going here when I got my nails done for my wedding and they have never disappointed! Highly recommend they will take good care of you
Absolutely the best place! The owner is such a kind happy women who makes you feel right at home instantly.....the staff is experienced and also kind and friendly....best pedicure I've had since moving to the area and my nails have never looked better...I can't wait to go back!
If you have never had a jelly pedicure, it's a must. Most relaxing experience. It was so wonderful it's hard to describe.
Was there getting a quick pedicure before my birthday trip to Vegas the next day. The customer service wasn't there at all. The guy never spoke to me except asking what color I wanted. He left the sides without paint and didn't use a top coat! So when he just puts my flip flops on, got up & walked away I didn't know if he was done or what because he never said anything. So I sit there about 10 more mins & hear the technician telling the girl that she was almost done with her, when she had gotten there after I did & had more done. I glanced in her direction & she smiles at me then looks around for my tech. She got finished & told the lady to meet her at the register up front. Then comes over to tells me that I'm done & puts the chair up & tells me to get behind the other lady to pay. I felt like a burden being there. I will not return nor will I recommend this place!
I’ve been coming to Van for over a year now since moving to Malvern. Fast service and my gel nails can last up to a month!! She has the nicest personality and gives the best foot massages I’ve ever received. Thank u van for always being so great! ☺️
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LV Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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