Quick Facts About Beauty Mart
Strengths of Beauty Mart:
1. Affordable prices: Many customers appreciate the fact that Beauty Mart offers great prices on their products, making it a budget-friendly option for beauty shopping.
2. Wide range of products: Beauty Mart is praised for its variety of beauty products, ensuring that customers can find whatever they need in one place. This convenience is a major strength for the store.
3. Longevity and reputation: The fact that Beauty Mart has been open in the same location for decades suggests that it has built a loyal customer base over the years. This speaks to the store's reputation and reliability.
4. Knowledgeable staff: Some customers have had positive experiences with the staff at Beauty Mart, mentioning that they received helpful product information and good customer care. This indicates that there are knowledgeable employees who can assist customers with their beauty needs.
Weaknesses of Beauty Mart:
1. Rude and condescending owner: There is a comment about the owner of Beauty Mart being extremely rude and condescending. This highlights a weakness in terms of customer service and the overall atmosphere of the store. A negative interaction with ownership can significantly impact a customer's decision to return.
2. Poor customer care: Another customer complained about receiving terrible customer care at Beauty Mart. This includes long wait times and being treated unprofessionally. These experiences suggest that the store may have issues with staff training and management.
3. Inconsistent customer experiences: The comments about Beauty Mart's customer service are mixed, with some praising the staff and others criticizing their behavior. This inconsistency can be off-putting to potential customers who may question whether they'll have a positive experience or not.
4. Unprofessional behavior: One comment mentions that the staff at Beauty Mart was rude, unprofessional, ghetto, loud, and ignorant. This kind of behavior can create a negative impression of the store and discourage customers from shopping there.
Overall, Beauty Mart has some clear strengths, such as affordable prices, a wide range of products, and a long-standing reputation. However, the weaknesses, such as rude customer service, inconsistent experiences, and unprofessional behavior, can greatly impact the customer experience. It's important for the store to address these issues in order to retain existing customers and attract new ones.
Best TL Reviews
Big white owner is extremely rude and condescending will never shop here again
I’ve visited this store from the very start when it was next to McKenzies in Westwego, I’ve always had a pleasant experience each time I went there, not to mention the prices are great ????
Located right off the westbank exp. for convenience. Nice beauty shop that can full fill all your needs. Blade broke on my trimmers the other day, went in asked about my And is T blade, and was blasted with great product info. Left the store feeling great about my purchase.
I went in this store and received terrible customer care. Once I found what I needed I waited at the cash register for 5 minutes (literally). After the associate finally came over, messed around with some stuff behind the desk, she finally told me that she had a customer in front of me that she was already ringing up. (That customer was still shopping in the back of the store.) She was just being lazy. I picked up my credit card from the counter and just walked out. I won't be doing business at this store EVER again. I guess I'll go to your competition....
I love this store, and their customer care is good. Whatever I want is located here. They sell a variety of beauty products at a reasonable price.
Today 10/15/20, visit the local beauty mart in westwego, staff is rude, unprofessional, ghetto, loud, and ignorant. Do not ever spend a penny here. I repeat DON NOT SPEND ANY MONEY HERE.
This establishment has been open in the same location for decades. One of my favorite hair stores to this day.
Great service both time I when there. The cashier was real helpful and nice...
Beauty Mart Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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