Quick Facts About US Nails & Spa LLC
US Nails & Spa LLC has received a mix of positive and negative reviews, highlighting both strengths and weaknesses of the establishment. Below are the key takeaways from the comments:
Strengths:
1. Sanitary and clean: Multiple customers have praised the salon for its cleanliness and sanitary practices. This creates a positive impression of the establishment and ensures a safe environment for customers.
2. Detail-oriented service: Some customers have mentioned that the technicians were detail-oriented and provided excellent manicures and pedicures. This indicates that the salon pays attention to the quality of its services and strives to meet customer expectations.
3. Quick appointment availability: Customers have commented on the ease of booking appointments and being able to get in quickly. This suggests that the salon is efficient in managing its schedule and accommodating customer needs.
4. Polite and professional staff: One customer mentioned a positive experience with a manicurist who provided clean and professional service. This indicates that there are staff members who demonstrate good customer service skills and adhere to professional standards.
Weaknesses:
1. Lack of politeness and conversational skills: One recurring complaint is that some technicians have not been polite or conversational, making customers feel like they are bothering them. This indicates a potential weakness in customer service and interpersonal skills among certain staff members.
2. Rushed work and poor quality: One customer expressed disappointment with rushed work, resulting in crooked nails and smudged polish. This suggests a lack of attention to detail and quality assurance, leading to unsatisfactory outcomes.
3. Inconsistency with nail products: A customer mentioned issues with the holo powder and the gel polish used, resulting in an undesirable outcome. This indicates a potential weakness in product selection or application technique, leading to subpar results and an unprofessional appearance.
Overall, US Nails & Spa LLC has strengths in terms of cleanliness, detail-oriented service, quick appointment availability, and polite staff. However, there are weaknesses in terms of lacking politeness and conversational skills, rushed work and poor quality, and inconsistency with nail products. These areas of improvement could significantly enhance the customer experience and reputation of the establishment.
Best TL Reviews
the main two techs have never been polite or conversational. i always feel like i’m bothering them just by being there. the main woman rushes through her work. my nails have ended up being crooked, and recently she sent me out with wet paint on my nails that smudged immediately. so disappointed, i won’t be coming back.
I will never go back .. it didn’t look anything like what I wanted they cut me twice paid 60$ never going back completely do not recommend horrible service and horrible quality
Went to this place for a no chip manicure and pedicure and had a great experience. Everything was very sanitary and services were excellent. Very happy with my mani pedi!
First time here and could not believe how detail oriented they were with my pedicure and manicure!!! Definitely will be coming back.
I took a dip with my manicurist today and she did a great job! gave me nail suggestions for my stay and provided clean, professional service.
Don’t use the hollo powder, it’s expensive and as you can see my pinky on my left hand was the only one that looks right , the undertone was white gel polish , I guess he couldn’t get it to stick and just let me walk out the door like this after paying for my fill and color and my daughters two nails fixed it’s was 63.00 , I think it’s very unprofessional to let me walk out with my nails looking like this , nice people and clean place but you don’t get what your paying for
Anytime i call for appointment Im able to get in quick! Did a great job on my dip powder and NO cuts!
NEVER AGAIN! WENT FOR A CUT DOWN AND THEY ARE SO DIAGONAL, LOOKING CRAZY. THEY WERE THE ONLY OPEN PLACE THO...SHOULD HAVE KNOWN...
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US Nails & Spa LLC Info
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Sunday | Closed |
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