Quick Facts About Royal Nails and Day Spa
Strengths of Royal Nails and Day Spa:
1. Professionalism: Multiple customers mention the professionalism of the staff, praising them for their expertise and skill in nail services. This indicates that the salon maintains high standards in training their technicians.
2. Acrylic Nail Service: Sam, one of the technicians, receives multiple compliments for his talent in doing acrylic nails and designs. This highlights a specific strength in the salon's nail services, attracting customers who are specifically looking for acrylic nails.
3. Friendly and Accommodating Staff: Many customers mention that the staff at Royal Nails and Day Spa are friendly and accommodating. This creates a welcoming atmosphere for customers and contributes to their overall positive experience.
4. Cleanliness: Several comments highlight the cleanliness of the salon, indicating that it is well-maintained and hygienic. This is an important factor for customers when choosing a nail salon.
5. Pedicures: The salon receives praise for their pedicures, with customers describing them as amazing and relaxing. This indicates that their pedicure services are of high quality and provide a great experience for customers.
Weaknesses of Royal Nails and Day Spa:
1. Lack of Clear Price Explanation: One customer mentions that the price of services was not clearly explained, and they found them to be high for the service performed. This indicates a weakness in the salon's communication regarding pricing, which can lead to customer dissatisfaction.
2. Foot and Hand Drying Area: One customer notes the absence of a foot or hand drying area. This suggests a potential weakness in the salon's amenities, as customers may expect a designated space for drying their nails.
3. Water Temperature: One customer complains that the temperature of the foot bath water was not warm enough. This indicates a weakness in the salon's attention to detail and ensuring customer comfort, as warm water is typically expected during a pedicure.
4. Inadequate Use of Ottlit Fan: Another customer mentions that the use of an Ottlit fan for drying was barely felt. This suggests a weakness in the salon's equipment or technique, as customers expect efficient drying methods.
To strengthen the overall customer experience, Royal Nails and Day Spa should address the weaknesses mentioned above. First, they should ensure that pricing is clearly explained to each customer before the service to avoid any confusion or dissatisfaction. Additionally, they should consider adding a designated area for hand and foot drying to improve the convenience for customers. Moreover, they should pay attention to details such as water temperature in foot baths and ensure it meets customer expectations. Finally, they should address concerns regarding the effectiveness of drying methods, such as the Ottlit fan, to ensure efficient and satisfactory results. By addressing these weaknesses, the salon can further enhance the strengths mentioned, such as their professionalism, skill in acrylic nails, friendly staff, cleanliness, and quality pedicures.
Best TL Reviews
This place is very professional and my favorite place to get my nails done every time. I really appreciate Sam who does my nails. He is very kind and is amazing at doing my acrylic nails and designs. In additional he is also great a pedicures. I would 100% recommended this place.
This is my favorite nail salon! I’ve been coming here for over a year and the nail service is incredible. My favorite nail technician is Sam: he takes care of all of my acrylic nail needs/designs! Also might I mention, the great renovation that has just been completed makes it a beautiful and relaxing atmosphere. Highly recommend!!
Absolutely loved my visit with Royal Nails and Day Spa. Jennifer my nail tech was so sweet and took her time to make sure my nails were beautiful. Will definitely recommend this place in the future!
I had a really good experience getting a manicure here. The staff was very friendly and accommodating. They did a great job on my nails and I was very happy with the results. Overall, I would definitely recommend this place if you're looking for a good manicure.
I love this place! Pedicures are amazing and there are a lot of options. Everyone is always so nice. The prefer cash tips.. but thatvis OK, because I prefer that method. My feet are always happy and relaxed after my pedicures. (Sorry, no free feet pics.. lol)
I had a manicure and pedicure . My first time here . Positives : very clean, woman at desk friendly. What surprised me was the temp of water in foot bath . Started out cool and warmed as it filled - should have been much warmer. No foot or hand drying area. Ottlit fan was used but barely felt and odd .
Price of services not really explained clearly very high for service performed . 3 days bf Christmas so happy to get the service , might give a second chance , but be more vocal and questioning .
The tech gave me one of the best gel French manicures I have ever had!! She is very professional and experienced! I especially like the way she handled my nails.
Second time visiting. They always do a great job. Hannah was my tech today. She made my nails look perfect for the Christmas season. Thank you. I will be back next time.
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Royal Nails and Day Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | - |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:30 AM - 06:00 PM |
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