Quick Facts About Vintage Salon & Spa
Vintage Salon & Spa is a beauty establishment that has garnered both positive and negative feedback. When analyzing the comments, it becomes evident that the salon has a mix of strengths and weaknesses that contribute to its overall reputation.
One of the key strengths highlighted in the comments is the friendliness and helpfulness of the staff. Multiple individuals mention how the employees are welcoming, personable, and create a comfortable environment for their clients. This positive customer service experience is crucial in building a loyal customer base and fostering a pleasant atmosphere within the salon. Nova, Eric, and Paige are specifically singled out for their talents and abilities. Nova, in particular, receives high praise for her skills in nail art and personalized attention to color selection. The positive experiences these clients had with specific stylists can contribute to building a loyal clientele and driving word-of-mouth recommendations.
Another strength mentioned is the salon's focus on cleanliness and adherence to COVID-19 safety protocols. The comments mention temperature checks, social distancing, and overall cleanliness. This emphasis on safety measures is crucial in today's environment, as clients are more conscious of their health and well-being. By maintaining a clean and safe environment, Vintage Salon & Spa instills confidence in its clientele.
However, not all comments about the salon are positive. One recurring weakness that emerges is the negative attitude displayed by the owner towards clients and their requests. The comments suggest that the owner is rude, unwilling to admit mistakes made by the stylists, and resort to making fun of clients' appearances. This negative behavior can severely impact the salon's reputation and lead to customer dissatisfaction. It is crucial for the owner to address these concerns and promote a more respectful and understanding approach towards clients and their preferences.
Another weakness that arises from the comments is the inconsistency in maintaining a stable team of stylists. Some clients mention their disappointment when their preferred stylists, like Eric, leave the salon. This inconsistency can pose a challenge for clients who prefer continuity in their hairstyling services. Maintaining a stable and reliable team of stylists is essential in establishing trust and ensuring consistent service quality.
Furthermore, there is a mention of an inconsistency in delivering clients' desired results. One client mentions that their hair was done completely opposite of how they requested. This suggests a weakness in communication or skill on the part of the stylists. Consistently meeting clients' expectations is crucial in the beauty industry, as clients rely on professionals to achieve their desired look.
Affordability is highlighted as a strength in one of the comments, with a client mentioning that the salon offers affordable services while still providing excellent results. Offering competitive pricing can attract a broader range of clients, especially those who are budget-conscious.
In conclusion, Vintage Salon & Spa has several strengths, including a friendly and helpful staff, cleanliness and adherence to safety protocols, talented stylists like Nova, Eric, and Paige, and affordability. However, there are also notable weaknesses, such as the owner's negative attitude towards clients, inconsistency in maintaining a stable team of stylists, and occasional failure to meet client expectations. By addressing these weaknesses and building upon its strengths, the salon has the potential to enhance its reputation and provide an outstanding experience for its clients.
Best TL Reviews
The people there are awesome . They are always friendly and helpful. I got my nails done by Nova, and she is amazing. She took her time with picking out the colors I love. She is very friendly and takes her time when doing my nails. She is very talented, and knows what she is doing. I think she should be employee of the month. I have been going to Nova a long time. Thanks Nova Luv ya girl.
Owner is rude, a bully, who can’t own up to her stylists mistakes. Did my hair completely opposite of how I asked. Instead of respecting a clients choice in hair or admit a stylist didn’t do what a client ask, she will just make fun of someone’s appearance.
Been here a few times. Both times the hair dressers Eric and another woman did a great job. Both times when I called to book them again, they didn’t work there anymore. Decided to go else where as I’d rather have the same hairdresser every time.
Eric was my stylist today. He layered my hair exactly according to how I requested and went above and beyond showing me how to style my hair by creating wave. I would highly recommend Eric as a stylist because he is also a whole lot of fun to talk to.
I had damaged hair and they worked wonders! I’m new to this salon but I will be coming back asap, they did tons on my hair and it was very affordable and the staff do everything they can to make you comfortable. They go above and beyond. I had Paige and she was so sweet and very skilled, making sure I liked the outcome.
I went to Nova at Vintage Salon and Hair Spa for the first time tonight and my experience was amazing. The staff were welcoming and friendly, the salon beautiful and clean. Nova was so personable and the conversation was easy the entire time she was doing my nails. I got a full set of silk nails and I absolutely love them! I showed Nova a picture of what I wanted and she could not have done a better job. I have found my forever nail place. Thank you, Nova!
Fantastic place! Very clean, social distancing, & temperature checks. When getting ready for the holidays or just because Eric is our stylist! He is like visiting an old friend & always makes our experience relaxing & fun. I don't usually try anything other than trim & highlights due to my age, but... During my last visit he added a few purple highlights! I actually liked them more than I thought I would. Like he says it's color if you hate it we can just change. ❤️ Eric & greatful for his advise.
I absolutely adore this salon! Nicole is friendly and very informative on not just what I want my hair to look like but what would look best with my features. She took time to explain what highlights and color would help get my desired results. She was also honest and said I should for go bangs!! To me an honest stylist is worth the money. I won’t go anywhere else!
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Vintage Salon & Spa Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Checks
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
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| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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9. T H Nails