Quick Facts About Joyful Nails
Joyful Nails place has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. By analyzing these comments, we can gain a better understanding of the salon's performance and customer satisfaction.
Starting with the strengths, one customer had a fantastic experience with a nail technician named Lily. They mentioned that Lily took excellent care of them and delivered great results. Another customer also expressed their obsession with their nails and praised the friendliness and welcoming atmosphere of the salon. Both of these comments indicate that the salon has competent and talented staff who provide quality service. Additionally, one customer specifically mentioned Kevin as being gentle, kind, and fast, making it evident that the salon has skilled and efficient nail technicians.
The positive reviews also highlight the salon's ability to fulfill customer requests and preferences. One customer mentioned that Kevin could bring their nail designs to life, consistently delivering the look they desired. This demonstrates that the salon can effectively communicate and execute customer preferences.
Moving on to the weaknesses, several comments mentioned issues regarding the quality of service and pricing. One customer had to go to another salon to fix their nails after experiencing a subpar service at Joyful Nails place. They felt that their nails were poorly done, requiring an hour-long process to soak off the thick acrylic that was initially applied. Another customer also expressed disappointment with their nails, stating that the nail technician ripped off their nails and experienced a burning sensation during the acrylic application. These comments indicate a lack of attention to detail and possible negligence in the salon's service provision.
Price concerns were also raised by multiple customers. One comment highlighted an additional $10 charge for a specific nail shape, which they felt was unnecessary. Another customer was shocked to be charged $80 for medium all pink coffin nails, mentioning that they used to receive designs and longer nails for a lower price elsewhere. These comments reflect a disparity between the service quality provided and the pricing structure, suggesting that the salon may be overcharging or not providing adequate value for the price.
Furthermore, one customer had a negative experience with a nail technician named Antonio. They complained about rough treatment, missing steps during the service, and being charged $85. They also mentioned that the technician applied oil to their hands without allowing them to wash them first, causing discomfort. This comment highlights a lack of professionalism and attention to customer comfort, potentially indicating a subpar level of service from certain technicians at the salon.
In summary, Joyful Nails place has strengths in terms of talented and capable nail technicians who can fulfill customer preferences. The salon also cultivates a friendly and welcoming atmosphere. However, weaknesses such as subpar service quality, inflated pricing, and instances of negligence and rough treatment have been identified. These weaknesses can significantly impact customer satisfaction and may deter potential customers from choosing Joyful Nails place over other salons in the area. It is important for the salon to address and improve upon these weaknesses to enhance their overall performance and reputation.
Best TL Reviews
My time with Lily has been fantastic. My nails were dipped in S & S. She took excellent care of me. To be honest, I noticed her name mentioned in one of the prior Yelp reviews. After that, I went into the shop and inquired about her.
It was horrible and a waste of money and time… had to go somewhere else to fix my nails after paying 55$…had to sit an hour so they could soak off the thick acrylic that was placed! even the other person said where did you go ? Who did this? Smh
Obsessed with these nails! Everybody is super nice and welcoming. This is definitely my new regular nail salon!!!
They are awesome everyone in the nail salon is very capable of getting you together!! He most definitely gave me more than I wanted!! Please try this place you will not be disappointed.
Kevin is the truth!!!
He is so gentle, kind and fast.
I can show him pictures of what I’m feeling and he makes it happen EVERY TIME. Lily does my pedicures and eyebrows and is also amazing! I absolutely love this shop
The nail tech ripped my nails off and they burned as she applied the acrylic, i usually go to T-nails across the street but they were closed, she did an ok job but charged $10 extra for the shape, which wasnt a true coffin shape
I came back here after not coming for almost 2 years due to a job that doesn’t allow me to wear nails. I think they have a new owner now. DO NOT come here. I was charged $80 for medium all pink coffin nails. EIGHTY DOLLARS. unbelievable. I used to get designs and everything for cheaper than that and with longer nails. I am so disappointed because I should’ve walked out. There are better salons in the area.
1st time visiting this establishment. Antonio was my nail tech. First he was really rough. Using his ungloved hands to pull my skin away from my nails. After doing nails with a few missing steps. He proceeded to put oil on my hand with letting me wash them first. My total was 85 and I asked for a discount for ripping my skin which burned when I did wash my hands. He's reply was oh sorry. I will not be back. It's sad, businesses don't make up to their customers anymore. Fast past for fast money.
Place Pictures
Joyful Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 12:00 AM - 06:00 PM |
How to go there
Location
Places
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