J & K Auto Parts & recycling

+1 636-464-5700

8991 Commercial Blvd, Pevely, MO 63070 United States of America

Open Today: -

Quick Facts About J & K Auto Parts & recycling

J & K Auto Parts and Recycling Place has several strengths based on the comments provided. Firstly, the business is praised for its customer service. They are described as nice, helpful, polite, and friendly. This indicates that the staff members are attentive to the needs of their customers and provide a positive experience. Additionally, the business is commended for their knowledge and expertise. The owner, Shane, is specifically mentioned as being knowledgeable about auto parts. This suggests that customers can trust the advice and recommendations given by the staff at J & K Auto Parts.

Another strength of the business is their inventory. Multiple comments mention that the business has the parts that customers need, and if they don't have them, they are willing to find them. This demonstrates that J & K Auto Parts has a wide range of parts available for customers to choose from, increasing the likelihood that customers can find what they are looking for. The fact that the business is able to source parts for customers that they don't have in stock further enhances their ability to meet customer needs.

Price is also highlighted as a strength of J & K Auto Parts. Customers mention that the prices are reasonable and cheap. This suggests that the business offers competitive pricing, making it an attractive option for customers looking for affordable auto parts. The fact that customers are happy with the prices indicates that J & K Auto Parts offers good value for money.

In terms of weaknesses, one comment stands out as a negative experience. The customer had a negative encounter when trying to sell their vehicle to J & K Auto Parts. They were promised that the business would buy their vehicle and pick it up, but the pick-up never happened. The customer made multiple attempts to communicate with the business but did not receive a response. This lack of communication and failure to follow through on promises can be seen as a weakness of J & K Auto Parts' customer service.

While this negative experience stands out, it is worth noting that it is the only negative comment among several positive ones. This suggests that the negative experience may be an isolated incident rather than a common occurrence. However, it is still a valid concern that the business should address in order to improve their overall customer experience.

In conclusion, J & K Auto Parts and Recycling Place receives positive feedback for its customer service, inventory, and pricing. Customers appreciate the helpful and knowledgeable staff, the availability of parts, and the reasonable prices. However, there is room for improvement in terms of communication and follow-through, as evidenced by a negative experience mentioned in one comment. Overall, J & K Auto Parts appears to be a reputable and reliable option for those in need of auto parts.

Best TL Reviews

My daughter stopped by today "Saturday" with a flat tire needing some help. They found her a nice tire. Was reasonable on the price and was very nice and helpful to her. Thanks for your help and kindness.????

Great place to get your used parts. Very helpful and have what I need. Usually when I go there will definitely be back many more times

I love going here. Shane(the onwer) is so nice and knows a lot. Also his worker Dave is always helpful and so polite.

My first trip I had to return my part. But with my return I got two decent tires. I am very happy with there business.

Love these guys! If Shane and Kelly don’t have the part you need they’ll find it for you.

Great place! Very nice and helpful people! They helped me get 3 parts for my truck I needed quickly and correctly and cheap. Very friendly customer service and very helpful! If you need vehicle parts for sure go to J and K!

They went above and beyond to help me out...twice! I gave them a little bit of extra money for their trouble. Would definitely recommend!

So, was told that they would buy my vehicle and pick it up. The first day no one showed up. I called the second day and was told they would pick up the vehicle the next morning and again no one showed up they next day. Called a 3rd time and got ahold of someone and they said they would call me back... Never received a call back. It's been 4 or 5 days later and I haven't gotten a response from the last time I talked to someone.

That was a giant waste of time.