Tina's African Braiding Shop

+1 215-474-3605

5125 Walnut St, Philadelphia, PA 19139 United States of America

Open Today: -

Quick Facts About Tina's African Braiding Shop

Tina's African Braiding Shop has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Customer loyalty: One commenter mentions that they have been going to Tina's for 17 years. This indicates that the shop has a strong customer base and is able to retain long-term customers. 2. Availability and flexibility: Another commenter appreciates that they can call Tina and get an appointment anytime. This suggests that the shop is responsive to customer needs and is willing to accommodate their schedules. 3. Efficiency and speed: A customer mentions that their extra long braids only took 4 hours, which is commendable. This shows that Tina's shop is efficient in delivering their services, ensuring prompt completion of hairstyles. 4. Range of options: The commenter also highlights that the shop offers a variety of braid colors, including blue, pink, and platinum blonde. This indicates that Tina's shop keeps up with current trends and provides customers with a wide range of choices. 5. Professionalism: One customer states that they have always been pleased with the professional and fast service provided by Tina's shop. This suggests that the staff is trained to deliver high-quality service in a timely manner.

Weaknesses: 1. Inconsiderate behavior: One commenter expresses dissatisfaction with their appointment experience. They arrived on time but were told that the shop was no longer taking clients for the day. This indicates poor communication and customer service, as the shop should have informed the customer in advance. 2. Hygiene concerns: Another customer mentions that the shop does not wash the combs and reuses dirty ones. This raises hygiene concerns and could potentially harm the reputation of the shop, as cleanliness is essential in hair salons. 3. Heating issues: A customer complains that there is no heat during the winter, causing discomfort to clients. This suggests that the shop may not prioritize customer comfort or may have issues with their heating system. 4. Pricing: One commenter states that the price at Tina's shop is higher than regular braiding shops. This could be perceived as a weakness, as customers may opt for more affordable options, especially if they do not perceive significant added value in terms of the quality of service provided.

Overall, Tina's African Braiding Shop has several strengths, such as customer loyalty, flexibility, efficiency, a range of options, and professionalism. However, the shop also exhibits weaknesses concerning inconsiderate behavior, hygiene, heating issues, and potentially higher pricing. Addressing these weaknesses could further improve the overall customer experience and reputation of the business.

Best TL Reviews

I love Tina I can call her and get an appointment any time I've been going there for 17yrs thank you Tina and your team y'all always good to. me

Extra long Braids took only 4 hours since I came in the afternoon. I had 2-4 braided the whole time. They had many colors including blue pink and platinum blonde. Not fancy at all. Just white walls mirrors and chairs

Tina's Hair Braiding Salon has been servicing Philadelphia and surrounding customers for years. I myself am a 15 year customer who's always pleased with their professional and fast service.

They were very Inconsiderate My Appointment was for 9:00 am I arrived at 8:56 am, at that time there were 5 Braiders they each had a Client. None of the heads were even halfway done it looked as if they just started about 15 minutes before I arrived. AFTER Sitting for 10 minutes Tina comes to Me and say SORRY WE ARE NOT TAKING NO MORE FOR TODAY.

(Excuse Me Miss I had an 9:00 Appointment)

She says It's Ramadan and We stop early during Ramadan. Why take a client before My appointment time That was very wrong of Them ....I will never go back again!! And I use to go to them years ago like the mid 1990ties

They were warm and friendly. Tina was attentiand took my daughter at the last minute. The braider gave good advice for my daughter's hair. Overall, great experience. This was our 2nd experience. Both times great!!

No heat during the winter had customer freezing they never wash the combs. They use the same dirty combs on peoples hair then put it back in the box. Price is to high than regular braiding shops

Been going here for 20yrs to get individuals. They're quick professional and they do great braided styles. And my edges survive every time.

I'm really funny about my hair but this place is 100% on top of it. My experience yesterday was that there were five people getting their hair done including me each of the five of us got something very different done with our hair: different colors different styles but each one of us left with our hair looking absolutely beautiful and perfect for each of us I can't explain it but those women are talented I recommend them 100% they know what they're doing