Hair Experts Design Salon

+1 609-641-0777

629 Tilton Rd, Northfield, NJ 08225 United States of America

Open Today: -

Quick Facts About Hair Experts Design Salon

Strengths: 1. Highly skilled hairdressers: Multiple customers mentioned that Kevin, the owner of Hair Experts Design Salon, has great cutting and coloring skills. They praised his precision and ability to deliver the desired hairstyle. 2. Customer satisfaction: Many customers expressed their satisfaction with the results of their haircuts and styling at Hair Experts Design Salon. They mentioned that Kevin listened to their requests and delivered the desired outcomes. 3. Flexibility in scheduling: Customers appreciated that Kevin was flexible in accommodating their appointments, even being able to fit them in on the same day they called. This highlights good customer service and a willingness to cater to customer needs. 4. Reasonable pricing: Multiple comments mentioned that the salon offers reasonable rates compared to other salons in the area. This can attract price-conscious customers who desire quality services without breaking the bank. 5. Clean and comfortable salon environment: Customers commented on the exceptional cleanliness and comfort of the salon. This contributes to a pleasant and enjoyable experience for customers.

Weaknesses: 1. Inconsistent customer service: One customer mentioned feeling bad and insecure about their hair when interacting with a staff member at the salon. This indicates a potential issue with customer service training and the need for consistent positive interactions with customers. 2. Limited availability: While some customers appreciated the flexibility in scheduling, there was also a comment about the salon initially not having any appointments. This suggests that the salon may sometimes struggle to accommodate appointments due to limited availability, potentially leading to customer dissatisfaction. 3. Negative experience with a hairdresser: One customer mentioned that a hairdresser at the salon refused to do their hair, potentially due to their curly hair texture. This indicates a lack of inclusivity and expertise in dealing with different hair textures, which could deter potential customers with similar hair types. 4. Lack of expertise in certain areas: No specific comments were made about this weakness, but it is important to note that the salon's expertise may be limited to certain areas such as cutting and coloring. It would be beneficial for the salon to expand their services and expertise to cater to a wider range of customer needs. 5. Lack of information about additional staff: While Kevin is praised in the comments for his skills and professionalism, there is no information about other staff members at the salon. This lack of information may make it difficult for potential customers to assess the overall expertise and capabilities of the salon beyond Kevin.

In conclusion, Hair Experts Design Salon has several strengths, including skilled hairdressers, customer satisfaction, flexibility in scheduling, reasonable pricing, and a clean and comfortable environment. However, there are also weaknesses to address, such as inconsistent customer service, limited availability, a negative experience with a hairdresser, potential lack of expertise in certain areas, and a lack of information about additional staff members. By addressing these weaknesses, the salon can further enhance its reputation and attract a wider customer base.

Best TL Reviews

I was at the salon today to get my haircut. I think I finally found the right hairdresser for my hair in town. Kevin did a great job cutting my hair. I specifically wanted to cut the dead ends and have layers all around. He made it happen and I am so satisfied. Also, my son got his hair permed and he is happy too :) (very picky pre-teenage boy). Thank you Kevin.

Great Salon with reasonable rates. Salon was exceptionally clean and comfortable. Kevin def knows how to work those scissors. Great Cut

I have been to Hair Experts Design Salon twice. Once to have my 9 year old daughter's hair washed and trimmed and more recently to have my hair colored. Kevin is highly skilled and precise. My daughter's haircut came out perfect and my hair coloring turned out phenomenal. It was the best color job I've had done in any salon in the area and I've tried several. The prices are reasonable compared to other salons and most importantly I was completely satisfied with the result. Kevin was very flexible when making an appointment. I was able to go in the same day that I called. I highly recommend Hair Experts Design Salon and plan to continue giving them my business in the future.

Kevin was amazing and incredibly helpful. I called first and was told that they didn't have any appointments, but 10 minutes later he called me back and said they had one open up! I really appreciated that and felt my business was truly valued. My hair looks beautiful and so healthy. If you need some expert advice I would definitely go to Kevin. Awesome prices too, you really can't beat it!

Kevin the owner, was so Nice, friendly and Kind. He took my daughter in on the same day and colored and cut her hair she messed up (and it was on her BDay, also on a Sunday when NO ONE Else in or around town was available). He also did a great job and made her 14th B-Day! Thank You Kevin! I recommend everyone in town to give him a try! He’s Awesome!

I had never been to this salon prior to my visit but reviews on Google sold me. I scheduled an appointment and came in the next day. Kevin, the owner, was warm and welcoming like we were old friends. I left it up to him on what he thinks would look best on me. I loved the cut and he was a pleasure to have work on my hair. Would recommend him and his salon! Thanks a bunch Kevin!

A staff member made me feel so bad and insecure about my hair. He said my hair was over processed, damaged, extremely dried and that he didn’t want to do my hair. I think he got scared because of my curly hair texture. I went to another salon right after and they did an awesome job, I got the color and the style that I wanted. The other salon member didn’t refuse to do my hair because of my curly texture which she loves my curls and made me love my hair.

Kevin is very professional he has over 20 years experience and provides great service at a fair price. I highly recommend him.