California Hair Co

+1 209-532-0607

13753 Mono Way, Sonora, CA 95370 United States of America

Open Today: -

Quick Facts About California Hair Co

California Hair Co has received a mix of positive and negative comments. We will evaluate these comments to determine the strengths and weaknesses of the salon.

Starting with the strengths, one common theme in the positive comments is the skill and talent of the stylists. Many customers praised the stylists for their ability to deliver the desired haircut and color. The customers specifically mentioned Leticia, Vanessa, and Yessi as skilled stylists who did an amazing job. This indicates that the salon has competent and experienced staff members who can meet the needs and expectations of their customers.

Another strength mentioned by customers is the friendly and welcoming atmosphere of the salon. Several customers mentioned feeling comfortable and appreciated during their visit. They described the staff as kind, patient, and attentive. This suggests that the salon prioritizes customer service and creating a pleasant experience for their clients.

Customers also appreciate the salon's ability to cater to different age groups. One customer mentioned that the stylists were particularly good at handling children and making them feel comfortable during the haircut. This indicates that California Hair Co is capable of providing services for the entire family, which may attract a wider customer base.

Now moving on to the weaknesses, one significant issue highlighted by customers is the lack of professionalism and customer care. One customer mentioned that they drove an hour to get their son's haircut, only to find out that the salon was closing earlier than expected. The customer felt that the salon did not care about losing their business and expressed disappointment. Another customer criticized the owner's attitude and lack of smiles or positive demeanor. These comments suggest that there may be issues with customer communication, punctuality, and overall professionalism within the salon.

Another weakness highlighted by customers is the pricing of the salon. Some customers mentioned that there are other options in the area that are less expensive than California Hair Co. This suggests that the salon may be less competitive in terms of pricing, which could potentially deter price-sensitive customers.

There were also comments about inconsistent customer service. One customer mentioned that some days they were greeted warmly and acknowledged, while on other days they were completely ignored. This inconsistency in basic customer service elements may leave customers feeling uncertain and dissatisfied.

Lastly, one customer brought up the fact that the salon is not owned by residents of Tuolumne County. This may be a weak point for customers who prioritize supporting local businesses and may prefer to give their money to establishments owned by local residents.

In conclusion, California Hair Co has strengths in the skilled stylists, friendly atmosphere, and ability to cater to different age groups. However, there are weaknesses in terms of professionalism, customer care, pricing, inconsistency in customer service, and lack of local ownership. These weaknesses should be addressed by the salon to improve the overall customer experience and reputation of the business.

Best TL Reviews

I highly recommend this place! My son and I got a haircut here and it was our first time. I’m very impressed on what they did and loved how patient Leticia was with my five-year-old son that moved and talked a lot. My wife showed a picture of what she was looking for and Leticia did exactly what she asked. Awesome job! I got my haircut done by Vanessa and she did an amazing job! I’m very happy with the results. My son and I will for sure be coming back for our next haircut. Thank you so much Leticia and Vanessa!!

The Lady who cut my hair was very welcoming and kind. I showed her how I'd like my hair to look and she's going to help me achieve it. I also bleached my own hair and she complimented me on it, she's very nice. I will be going back for sure.

I had my haircut and color done by stylist Yessi. I talked to her about getting color weeks before. She was very attentive to what I was looking for and she did an amazing job. The ladies at the salon are all very nice and make you feel welcomed. I will definitely be going back.

I drove an hour to get my sons hair cut only to find out that they were closing in 30 minutes rather than 2 hours and 30 minutes later. Won’t waste my time and money again especially since they didn’t care about losing a customer. Your customers are what makes your business successful, if you don’t care about us we won’t care about you... plenty of other places we can go to.

I do not recommend this business to anyone. The owner is not deserving of your hard earned money, trust me. She has a terrible attitude, rarely ever has a smile on her face, and could care less about losing customers. I will admit she and her daughters do a great job of cutting hair, but in order to succeed and thrive in business you have to not only offer a great product, you need to do so with a smile on your face and a good attitude towards those that keep you afloat, your customers!

There are many other barbers and stylists in the area that are not as expensive as this location. Etiquette and simple manners are hit or miss here. Some days you get a haircut and you're greeted with a smile and a good morning or good afternoon, ect..Other days you walk in and they don't even acknowledge your presence. Overall I highly recommend not spending your money here folks. This is not a family / business that our small community should be supporting. For crying out loud, they're not even residents of Tuolumne County. They're riding the coat tails of the former California Styles, which had a large established customer base. If they don't start focusing on getting better at the basics such as greeting customers, honoring appointment times, communicating properly, I don't see this business being around 10 years from now.

Look elsewhere for your hair needs. Do not recommend.

Went to Supercuts this morning, said they opened at 9am. Waited in the parking lot until 9:20am and no one showed, so I went to California Hair as I've always had pleasant experiences there. The gals in there are friendly, make you feel welcome, and consistently do a good job. They deserve your money.

Love this place Sonja is my stylist. Love my cut and color getting so many compliments. They are all great can’t go wrong with any of them

We went there Tuesday for me and my son’s haircut and Im really amazed how the staff handle my almost 2 year old son. They are very kind to us and as a Mom I feel confident going to this salon for Kids haircut. When it was my time to have my haircut I wasnt paying attention so she gave me a trim cut of my hair that turns out really good but because I wasnt able to pull out the style I want on my phone it just like a trim cut but still very well done. I went back the next day to have it redone and the result is beyong Amazing Vanessa really did a good job on my hair. Although I was able to get the other girls name but she was really nice and patient with my son. And the other girl calm my son for a little but she is so good too. Im a fan so them and this Saloon