Quick Facts About Great Clips
Great Clips is a popular hair salon franchise that has both strengths and weaknesses based on the comments provided. Let's explore them in detail.
Strengths:
1. Affordable Pricing: One of the main strengths mentioned by the commenters is the affordable pricing offered by Great Clips. With deals like $7.99 haircuts and $5.00 grand opening promotions, customers find it to be an economical option.
2. Convenience: Great Clips allows both walk-ins and online appointments. The App Check-In feature mentioned by a commenter allows customers to get on the waitlist even before arriving at the salon. This convenience is appreciated by customers who may have busy schedules or need to fit a haircut into their day quickly.
3. Friendly and Personable Staff: Several commenters mentioned the positive experiences they had with the staff at Great Clips. They described the hair cutters as having great personalities, greeting customers with a smile, and providing excellent customer service. This shows that the staff is trained to be welcoming and accommodating.
4. Good Atmosphere and Conversation: Another strength highlighted is the pleasant atmosphere and engaging conversations at Great Clips. Customers enjoy the lively environment where the staff provides good advice and takes the time to listen to their preferences. This creates a comfortable atmosphere for customers during their visits.
5. Specialized Services: Great Clips received praise for their ability to cater to diverse customer needs. One commenter mentioned that their hair cutter, Miriam, was understanding and gentle while cutting the hair of an individual with special needs. This indicates that Great Clips has staff who are knowledgeable and capable of providing specialized services.
Weaknesses:
1. Inconsistent Quality: One customer expressed disappointment with their most recent visit, stating that the service was mediocre at best. They reported receiving a rushed haircut from an unsatisfactory hairdresser. This inconsistency in the quality of service and differences in the skill levels among the hairdressers could be a weakness of the salon.
2. Lack of Training: Another commenter complained about their husband's haircut, claiming that the staff at Great Clips lacked training in understanding specific haircut requests. They felt that the staff did not have a clear grasp of terms like "high and tight." This suggests that some employees may require further training in order to meet customer expectations consistently.
3. Unpleasant Experience: One customer had a negative experience at Great Clips, mentioning rude treatment from a hairdresser. They reported feeling looked at in a judgmental manner when expressing their desired haircut. Additionally, the commenter stated that their child was scolded for not staying still during the haircut. Such experiences can discourage customers from returning.
4. High Price for Poor Quality: One dissatisfied customer mentioned that they paid $18 for a haircut that was not up to their standards. They felt that the price was too high for the quality and the overall experience. The perception that Great Clips charges excessive prices for subpar services could be a potential weakness.
In conclusion, while Great Clips possesses strengths such as affordable pricing, convenience, friendly staff, good atmosphere, and specialized services, there are also weaknesses to consider. Inconsistent quality, a lack of training in understanding specific requests, unpleasant experiences, and the perception of high prices for poor quality are areas that could be improved upon by Great Clips.
Best TL Reviews
Great place to get a haircut.
Once in a while they get great deals. I got my haircut for $7.99!
Highly recommend thi place.
The first few times I had my hair cut here I had no problems but today my experience was mediocre at best. The woman (who sadly might be the manager) who cut my hair was being extremely snarky to the other customers and took all of about 30 seconds to cut my hair where others there have dedicated at least 15 minutes. It doesn't look at all like it normally does when I have gone here before. Clearly her interest was in pushing me out the door not delivering a good cut. Not worth the $18 + tip if that is the kind of service you can expect.
You will have a great time here. The hair cutters have great personalities. They not just greet you with a smile but will stop what they are doing to get you checked in. They do except walk ins but it is okay to make an appointment on line. Just with one hair cut you will go back
My adult son has a lot of anxiety and scalp sensitivity resulting from his developmental disability. The gentle and understanding Miriam (I really hope I got your name right) left him as handsome as he as ever been, and relaxed into the bargain. This is where we'll all be going for all our coiffure needs!
Great new hair salon that was definitely needed in the area. They did a super grand opening promotion that is still going on with $5.00 haircuts (just don't be a cheapskate...make it up in the tip) and they send out coupons once you go in and sign-up. I really like the App Check-In that lets you get on the cut list while you're on the way in, or, like in my case, still at home a couple blocks away. Wendy (?) and her girls are top notch! Great atmosphere and conversation. Its never a dull moment in there. They have good advice, and take the time to listen to what you want. Been there twice since they opened, and I can't make any complaints. This is my new salon of choice!
My husband came in to get his haircut because I am unable to find time to cut his hair and yes I worked for great clips in the past for many years. I recommended he go there to get a decent haircut and he came home butchered. I’m thinking the staff needs more training in what high and tight means and a beard trim does not mean shave his whole beard off. I’m disappointed that he had to pay for something he is unhappy with and adding more work into my plate. Great clips you failed today.
I went to Great Clips to get my hair layered and they were GREAT. Amazing conversation make you feel really comfortable and make sure you are 100% aware of what they and doing and how you want your hair. It was the only good experience I've had when it comes to getting my hair cut and being comfortable with it. Deff Recommend it
Ok I've gave this place 2, even 3 chances and I'm never coming back. If you want to be treated rude and get looked at stupid because you tell the lady what hair cut you want than come here. If you don't want to be treated so bad don't go to this place. The lady was practically yelling at my son for not staying perfectly still. He's a kid so that's not gonna happen. And she smelled like a ashtray. So never coming back. Plus $18 for a horrible haircut and horrible experience, no thank you.
Great Clips Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 02:00 AM - 07:30 AM |
|---|---|
| Tuesday | 02:00 AM - 07:30 AM |
| Wednesday | 02:00 AM - 07:30 AM |
| Thursday | 02:00 AM - 07:30 AM |
| Friday | 02:00 AM - 07:30 AM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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Location
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