Quick Facts About Us Nails
The Us Nails place has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment.
One of the strengths mentioned is the excellent service provided by the nail technicians. In the first comment, the customer had a positive experience, stating that the nail tech was patient, friendly, and adjusted the length of the acrylic nails perfectly. This indicates that the staff at Us Nails place are skilled and attentive to customer preferences, ensuring a satisfactory outcome. Additionally, the comment mentions the availability of multiple options for nail polish colors, indicating a good range of choices for customers.
However, the negative comments highlight several weaknesses of Us Nails place. In one instance, a customer complained about the rushed service and lack of attention to detail by the nail technician. The individual claims that the nail tech did not ask about nail length or shape preferences, and even answered a FaceTime call while doing the customer's nails. This reflects poor professionalism and a lack of focus on delivering quality service.
Another customer mentioned that they paid $55 for a fill, but the results were described as "ugly." The individual also expressed dissatisfaction with the rushed service and the lack of straight lines in the polish. This highlights a lack of attention to detail and quality control at Us Nails place, as well as a disregard for customer satisfaction.
Another weakness mentioned is the issue of inconsistent policies and customer service. One customer experienced a problem regarding the use of a loyalty card. The customer claimed that the establishment did not honor their card, despite honoring the same card for their friend just moments before. This inconsistency in policy demonstrates a lack of organization and a disregard for customer loyalty. This incident also highlights a lack of flexibility in addressing customer concerns, as the customer's request for a new card or temporary honor of the existing card was denied.
In terms of price and value, one customer mentioned that Us Nails place offered a decent manicure and pedicure at a lower cost compared to a nearby competitor, Amy Nails. This indicates that Us Nails place provides value for money and is competitive with other establishments in terms of pricing.
However, another customer mentioned that the quality at Us Nails place is not always the best and that the staff may not always be super friendly. This suggests a lack of consistency in both service quality and customer service, which may be a weakness for Us Nails place.
Despite the weaknesses mentioned, there are also positive comments from satisfied customers who have had consistently positive experiences at Us Nails place. This indicates that the establishment is capable of delivering excellent results and providing a great overall experience for some customers.
In conclusion, Us Nails place has strengths in terms of skilled and attentive nail technicians, a good range of nail polish options, and competitive pricing. However, weaknesses include rushed service, a lack of attention to detail, inconsistent policies, and possible variation in service quality and customer service. To improve, Us Nails place should focus on consistency, professionalism, and addressing customer concerns effectively.
Best TL Reviews
I got my nails done here for my wedding. I got a full acrylic set, and they are perfect. The nail tech who did them adjusted the length perfectly, let me pick between three different Pearl nail polish options to make sure I got the perfect color for my wedding, and was very patient and friendly the entire time.
The guy doing my nails left paint all over my nails. He was definitely rushing, took less that 30 minutes to do dip. He didn't care to ask how long I wanted them or what shape I wanted. He also didn't ask at the end if I liked them. He took a facetime call while doing my nails. I will not be going back
55 bucks for a Fill for them to be UGLY! I understand it was busy but I'd rather be turned away then to be rushed. Last time I paid 65 plus 15 tip but at least they were cute -.- I literally have polish all over my hands and the lines aren't straight. Horrible experience
I went in for a manicure and asked them to write on my card because it clearly states that you have to spend 15$ or more. I definitely spent more then that and they're response to me was that prices are going up so they're no longer honoring the old card. Literally wrote on my friends exact same card 10 seconds before this but didnt want to honor mine? Well then can I have a new card or at least honor it until you get new cards? No, sorry. What?! This place is a joke.. Never going back again. I would give this place ZERO stars but that's not an option unfortunately.
Costed less than Amy Nails (just down the road) and stayed on well! Great mani/pedi at a decent price!
Used to be my favorite place but they’re not always super friendly and the quality isn’t always the best.
It's nice to be able to go into a place and tell them what, and actually get what I want instead of trying to do what they think I want. I'll never go anywhere else my nails are always perfect. My feet are never sore afterwards. I love the way they treat me.. and no these are not my Fourth of July..together we come up with a new design every 5 weeks of red white and blue
Always an amazing job!
Us Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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