Quick Facts About Hollywood Nails
Hollywood Nails has received a mix of positive and negative comments from customers. In order to understand the strengths and weaknesses of the place, it is important to analyze the comments provided.
Starting with the strengths, one customer mentioned that the nail technician, Quin, was fast, efficient, and friendly. They also enjoyed the conversation throughout the appointment, which made the experience more enjoyable. Another customer stated that they always go to Quin for their nails and that Quin is able to create elaborate designs that they love. These positive comments suggest that Hollywood Nails has skilled technicians who are capable of providing fast and friendly service, as well as catering to different design preferences.
Additionally, a customer mentioned that their pedicure experience at Hollywood Nails was efficient, as they were able to walk in without an appointment. This suggests that the salon may have availability and a quick turnaround time for walk-in customers.
Moving on to the weaknesses, one customer had a negative experience with a particular nail technician who was unfriendly and rushed through the pedicure process. They mentioned that there was no massage included, and the technician insisted on using shellac despite the customer's preference. The customer also felt pressured when it came to tipping, which left a negative impression. This comment highlights a lack of customer service and attention to client preferences at Hollywood Nails.
Another customer had a particularly negative experience, describing the place as one of the worst they have ever been. They expressed that the staff was racist, unprofessional, and did not follow the customer's requests for a specific color and design. This comment suggests that Hollywood Nails may have issues with staff training, communication, and inclusivity.
Another customer had a painful experience when getting acrylic nails removed. The technician rushed through the process and did not properly soak the nails before removing them, causing pain and damage to the customer's natural nails. This highlights a lack of care and attention to detail from the technician.
One customer shared dissatisfaction with the nail services they received at Hollywood Nails, stating that they were not provided with their desired design and color. They also experienced crooked nails and had to remove the polish themselves due to its poor application. This comment suggests that the salon may have a lack of skilled technicians who can meet customer expectations.
Lastly, a customer mentioned that they had a positive experience with their pedicure and eyebrow services. This comment suggests that Hollywood Nails may excel in certain services, such as foot care and eyebrow grooming.
Based on the comments, it can be concluded that Hollywood Nails has strengths in terms of having skilled technicians who can provide fast and efficient service, as well as cater to intricate design requests. However, there are substantial weaknesses concerning customer service, attention to detail, and communication. These weaknesses include unfriendly and rushed service, a lack of adherence to customer preferences, and issues with nail removal and application. Hollywood Nails may benefit from addressing these weaknesses in order to improve the overall customer experience and reputation.
Best TL Reviews
Going to Mexico in a few days & my
Mom told me to go here. You have to go to QUIN! Very fast, efficient, and friendly! We talked the entire time she did my nails which was nice cos it wasn’t awkward. Will be returning to QUIN every time!! My mom also ONLY goes to QUIN & my mom likes lots of designs etc. I’m basic but she bodies every time. Thanks QUIN!! Call and make an appt!!
Stopped in to get a pedicure as my sister goes here at time and says she is usually able to walk in! Well I see why, lady did my feet, I originally said I didn’t not want shellac but she insisted, took her all of 20 minutes to do a full pedicure WOW! No massage at all, just tossed the color pallet to me! Very unfriendly!! Here’s the kicker when I was paying she didn’t even give me time to look in my wallet before she says “No Tip”. I always tip when I get a service but this really made me not want to as it’s my choice…… I laid $2 on the counter, but I will never go back there
One of the worst places to ever be open for business. Super racist and very unprofessional. My sister went to get her nails done there and she specifically asked for a color and design and they completely ignored her and her instructions. If you’re going to have a business that deals with customers and their demands on what they want on their nails it should get done. And if you can’t complete the task just communicate like a normal human being. I’m absolutely disgusted with how they treated my sister and I. Don’t ever ever get your nails done here.
HORRIBLE SERVICE!!! ????
I went there to get my acrylic nails removed and explained that I want to keep my original nails.
The moment I sat down, she was rushing through whole process. She didn’t even soak my acrylic nails with acetone in foil, she just started push it and peel them off. It hurt so bad even after I told her, she was ignoring the fact that it was painful and continued. I told her clearly don’t cut my natural nails but she cut them ALL THE WAY!
The woman who did all this was so rude! She said my nails were not that long so she cut them! NO FREAKING WAY! Its not her decision!
I sat there 40 mins and suffered in pain. When she forced and peel them, some of my natural nails broke from the middle, now my fingers are really damaged and so in pain!
HORRIBLE!!!!! I have cuts on three of my fingers from the way the lady filed my nails (see my photo) And my nails are still crooked!!
I showed them several designs of what I wanted but she refused probably because she didn’t know how to do them. She gave me a terrible color which looked entirely different on the nails than in the bottle.
On the way home, I had to buy acetone to remove it. That’s how bad how my nails looked. I don’t usually get this upset or write reviews at all. Needless to say, I’ll never go back to this place.
Great job like always fabulous pedi was so good older lady started young girl stepped in to help out took out my ingrown nail omg it was so painful wearing shoes didn’t even know I had that nail growing in my toe I’m so glad I went. Then Quinn did my nails exactly what I asked for is what I got I’m so thrilled.
They always get my feet back rejuvenated. My eyebrows are always done great also. (:
I would not recommed this place to do your nails. It’s just waste of money. When i entered i asked lady about the charges she told me she will charge 35$ but when they done she charged me 45$ and i told her thats not what u said before. She was saying no honey u did ombre thats what we charge for ombre but when i entered i show her picture and told her thats same thing i want that time she said 35$. Since they started doing my nails 3 different ladies changed first one just glued fake nails and cut and second one applied nail paint and powder and third one was so rude she come to do my ombre nails and she did so bad job. When she was applying another coat on my nails she told me to put my hand in drying machine and when i was doing it was accidentally touched the drying machine and my nail paint messed up i ask her can you please fix my nail paint she clearly refuse she said no i cant fix. I showed her ombre nails picture i said this is how i want and she start doing looks like she didnt even know how to do them. And she did my couple nails i said i will just have do nail paint not ombre because i am not happy how these two looks she said no they are not done let me finish. And they turned out so bad. They are so rude and so rushed while doing. Not recommended.
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Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
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