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Lisa Nails

+1 770-237-9580
1654 Atlanta Hwy NW, Auburn, GA 30011 United States of America
Open Today: 09:30 AM - 06:00 PM

Quick Facts About Lisa Nails

Lisa Nails place has received a mixture of positive and negative comments. To properly analyze the strengths and weaknesses, let's break down the comments and identify the patterns.
Starting with the negative comment, a customer expressed disappointment in their experience at Lisa Nails place. They mentioned that they had to wait for 20 minutes and were then told they had to wait an additional 30 minutes after another person arrived. This incident reflects a weakness in the salon's time management and customer service. The customer felt that this was unprofessional and stated that they would not be returning. This incident raises concerns about the salon's ability to properly manage appointments and provide timely services to their customers.
On the positive side, there were several comments praising the quality of the nail services. One customer mentioned that they love getting their nails done at Lisa Nails place, although they did note that some days are better than others. This comment indicates that the overall quality of the nail services is good, but there might be some inconsistency in terms of the experience customers have on different days. Despite this, the customer still enjoys their visits to the salon.
Another customer expressed their trust and loyalty towards Lisa Nails place, stating that they have been coming to them for years. They specifically mentioned Lisa's gentle approach, which is appreciated by the customer's mom. This feedback highlights a strength in their team's ability to provide a gentle and patient service, catering to individual needs and preferences. This attention to customer comfort is a valuable asset for the salon and helps retain loyal customers.
A recurring theme in the positive comments is the praise for the salon's staff. Multiple customers mentioned that the staff members are nice, friendly, and professional. This indicates a strength in the salon's customer service and the ability of their employees to create a positive and welcoming atmosphere. The positive and personable interactions contribute to overall customer satisfaction.
The positive comments also highlighted the quality of the services provided. Customers mentioned that the manicures, pedicures, and other treatments were top-notch and that they always received the best service. This reflects a strength in the salon's ability to consistently deliver high-quality services, resulting in customer satisfaction and loyalty.
A unique comment mentioned a positive experience with a facial treatment at Lisa Nails place. The customer felt relaxed during the spa treatment, and their face and pores felt wonderful afterward. This showcases the salon's ability to offer a diverse range of services, beyond just nail care. Being able to provide a pleasant and effective facial treatment is a strength that expands the salon's offerings and potential customer base.
Regarding pricing, one customer mentioned that they find the pricing fair. While this comment does not provide a detailed analysis of the salon's pricing structure, it suggests that the customers perceive the prices to be reasonable. Fair pricing can be considered a strength, as it allows customers to feel that they are receiving value for their money.
Lastly, one comment mentioned that Lisa Nails place is their go-to for stress relief. This speaks to the salon's ability to create a relaxing environment and provide a soothing experience. Being seen as a stress-relief destination is a unique strength that can attract customers who are seeking relaxation and self-care.
In conclusion, Lisa Nails place possesses several strengths and weaknesses based on the provided comments. Their strengths lie in the quality of their services, the friendly and professional staff, the attention to customer comfort, the ability to offer a diverse range of treatments, fair pricing, and the creation of a stress-relief environment. However, the weakness in time management and customer service, as highlighted by one negative comment, is an area that needs improvement. By addressing this weakness and building upon their existing strengths, Lisa Nails place has the potential to further enhance customer satisfaction and loyalty.


Best TL Reviews

I was excited for this to be my new nail shop since I just moved in the area. They had me wait 20 mins then said they can’t take me after someone else came in and I would have to wait another 30 more mins after waiting 20 already. Very unprofessional I won’t be back.
I love my nails done here most times???? ????
It's like everything is some days are better than others.
Lisa and her team are awesome. I have been coming to them for years. My mom prefers Lisa herself cause of how gentle she is. They have always been super patient when doing my feet cause I'm ticklish. They are super professional and personable.
This is my favorite nail salon. The staff is very nice, friendly, and professional. Manicures and pedicures are always top notch! Been going for a couple years now and always given the best service.
Awesome I have knee replacements and can't get my leg up enough to cut my toenails so now I go there get a nice feet soak a leg scrub and a toenail cut great place super nice nice people
I received a facial and had a very relaxed spa treatment! Products were great and my face and pores felt wonderful.
This nail salon has been "my spot" for over 10 years now. Lisa and Mike, the owners, are very friendly and professional. Customer service here is excellent. The nail technicians always do a beautiful job on my nails and toenails. Pricing is fair. I always enjoy my visits.
Great people. Great work. My go to for stress relief.

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Lisa Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 06:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 06:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location