Quick Facts About Mimi's Nails
Mimi's Nails place has received a mix of positive and negative feedback from customers. To thoroughly analyze the strengths and weaknesses of the salon, we will examine the comments in detail below.
Starting with the strengths, one customer commended the cleanliness of the shop and described the staff as very nice. This suggests that Mimi's Nails place prioritizes hygiene and maintains a pleasant environment for its customers. Additionally, another customer mentioned that Mimi and her staff provide great service and offer competitive prices, making it a good value for money option.
Another positive aspect highlighted by a customer was the ability of Mimi's Nails place to accommodate last-minute appointments. When the customer had an issue with their original salon, Mimi's was able to fit them in and provide great service. This demonstrates flexibility and a willingness to accommodate customers' needs.
Furthermore, a customer praised the quality of the acrylic nails done at Mimi's Nails place. They mentioned that Mimi was able to rectify a previous job done by another salon and provided a realistic outcome. This suggests that Mimi's Nails place has skilled technicians who can deliver satisfactory results, particularly when it comes to acrylic overlay services.
On the other hand, there are several weaknesses that customers have pointed out. One common complaint is the poor service experience. Customers mentioned instances where they had to wait for an extended period, were rushed during the service, or dealt with a technician who seemed uninterested and spent time on their phone. These observations suggest a lack of professionalism and attentiveness by some members of the staff.
Another significant weakness highlighted by a customer was the inconsistency in the quality of their services. In one instance, the customer received a power polish that started peeling and bubbling. Although the salon fixed it the first time, the issue recurred, and the customer was unable to reach the salon for further assistance. This lack of follow-up and the recurring problem reflect poor quality control and customer service.
Additionally, there were complaints about the pricing at Mimi's Nails place. One customer mentioned that they were charged significantly more than the advertised price for acrylics, and another customer felt the prices were too high for the quality of the work done. These comments indicate a lack of transparency in pricing and dissatisfaction with the value received.
Another aspect that some customers noted was the lack of proper attention to detail during their appointments. This includes issues like misshaped nails, improperly cared-for cuticles, and crooked application. These shortcomings suggest a lack of skill or attention to detail by certain technicians at Mimi's Nails place.
In conclusion, Mimi's Nails place has both strengths and weaknesses. The salon receives praise for its cleanliness, the friendliness of its staff, competitive prices, and an ability to accommodate last-minute appointments. However, there are concerns regarding inconsistent service quality, poor customer service experiences, pricing transparency, and a lack of attention to detail. Mimi's Nails place could benefit from addressing these weaknesses to enhance customer satisfaction and improve the overall salon experience.
Best TL Reviews
Poor service. I requested a round nail shape and natural pink (full set). The man attending me asked what color I wanted and I showed him the picture of natural pink nails, to which he said ok to (he left to the back and returned a 10-15mins later and began) after applying the acrylics he told me I had to choose a color and rudely rushed me not even a minute later to hurry and then proceeded to take away the nail palettes and said I was taking too long (?????) (there was no one waiting it seemed to be a slow day).He was a bit aggressive with his service, burned my nail 3x with the drill (to which I spoke out about and made him aware 2x and he just glared at me lol??), he rushed through the process, not properly shaping my nails, not taking care of the cuticles, and leaving the end result to be misshaped bubbly (thick) nails. Whilst I am very understanding that currently businesses are struggling being short staffed, timing, undergoing stress, masks, etc. it is not okay to treat your customers unkind, I tipped him anyway but I won’t be returning to this nail salon. Also a friend of mine had a similar experience about 2 months ago for a mani-pedi with the same guy to which she ended up just getting a manicure because of his rudeness. I just thought he was having a bad day that time.. apparently not.
I had an appointment, and still took forever ! The gentleman talked me into getting that power polish. I told him I had had a bad experience with them and he promised me I would not have the same experience. I was back in the next day with the top coat pealing and bubbling . They fixed it ! Great , but wait . The same thing happened again !!! The next morning I went back and they were closed. I had to go to work so I left a message along with my number. Never heard from them. ! I paid 110. And a 20. Tip because I also had a pedicure.
Sure glad they cared enough to call me back ! Lost my business. Word of mouth is the best advertisement !!
Excellent job. Very clean shop & very nice people. Would recommend to anyone needing nails done.
Very bad service. Was there for about 2 hours, she took forever to get to us. We got super simple acrylics, and short. Sign says $45 for acrylics. She charged $75 plus for each. Sat there on her phone a lot, then left to go pick up her son. Besides they look horrible, and crooked.
The wife and I really enjoy coming here. Mimi and all of her staff are just wonderful. We feel quite lucky to have them in our town. Great service, great prices... You're always going to get more than your money's worth.
Had an appointment at a different salon today ( nail tech failed to notify my that they were out with covid) so I called Mimi's explained my situation and she was able to get me in 30 minutes later! Definitely will be returning great service, relaxing atmosphere, the lady doing my nails did an amazing job and was gentle
I've had my nails done all over the country and Mimi's is definitely in my top 3. I have them do an acrylic overlay with manicure and pedicures. It is not uncommon for my nails to end up too thick with Acrylic. Mimi took one look at my nails the first time I walked in and told me "oh, honey- don't ever go back to the place that did THIS. ", then proceeded to five me the most realistic fake nail I've ever gotten. My most recent visit, it was fairly busy (especially for a Monday morning). Mimi, Jimmy, and their other staff worked efficiently get everyone taken care of, while chatting (IN ENGLISH) with their customers. Each regular that walked through the door had some sort of inside joke with Jimmy, which I found endearing. They also offer a punch card, which offers $5 after only 5 services.
I have been a customer three times. They are very professional, caring, and attentive. I will be a returning customer
Place Pictures
Mimi's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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