Quick Facts About Nail Design
Strengths:
1. Friendly and professional staff: Many customers mentioned that the staff at the nail design place was friendly and helpful. This creates a positive and welcoming atmosphere for customers.
2. Attention to detail: Several customers appreciated the detailed work done by the technicians. They mentioned that the technicians listened to their wishes and took the time to ensure every detail was perfect.
3. Long-lasting gel nails: One customer mentioned that their gel nails done at the salon easily lasted three weeks despite regular chores and hand washing. This indicates that the salon uses high-quality products and techniques for long-lasting results.
4. Affordable prices: A customer mentioned that the prices at the salon were super affordable. This can attract customers who are looking for quality nail services without breaking the bank.
5. Convenient location: A customer mentioned that there is another spa just five minutes away from the nail design place. This suggests that the nail salon is located in a convenient area with other options for customers looking for similar services.
Weaknesses:
1. Inconsistent quality: One customer mentioned that during their visit, they were left with uneven nails, a horrible paint job, and polish everywhere. This suggests that there may be issues with consistency in the quality of the services provided by the technicians.
2. Thick nails: Another customer mentioned that after a fill, their nails came out lumpy and very thick. This indicates a lack of skill or attention to detail in the application of fill and painting.
3. Lack of cleanliness: One customer did not appreciate the fact that polish was left everywhere during their manicure. This suggests that there may be problems with maintaining a clean and tidy salon environment.
4. Limited availability: Since one customer mentioned that they were taken as a walk-in and treated well, it indicates that the salon may not always have availability for spontaneous visits. This can be a drawback for customers who prefer or require last-minute appointments.
5. Negative word-of-mouth: Two customers explicitly mentioned that they will not be returning to the nail design place and recommended others to try different salons. This negative feedback can impact the reputation of the salon and discourage potential customers from trying their services.
In conclusion, the strengths of the nail design place include a friendly and professional staff, attention to detail, long-lasting gel nails, affordable prices, and a convenient location. However, weaknesses such as inconsistent quality, thick nails, lack of cleanliness, limited availability, and negative word-of-mouth reviews need to be addressed in order to improve customer satisfaction and retention.
Best TL Reviews
This was my second time here. Went in for a gel manicure. The woman was nice and professional, but left me with uneven nails, horrible paint job and polish everywhere. I will not be back. Try joy spa 5 minutes away.
Tina and Kathy have done my nails. So detailed. They listen to your wishes and let you have fun with your experience. Attached photo is my Easter Eggs theme nails. I do chores like dish washing, laundries and after all, wash hands all the time especially due to Covid. Gel nails done by them easily last three weeks.
Staff is super friendly and helpful, they helped me pick out the perfect natural pink color (they provided out of pocket not in store) the length and shape of the nails are stunning. Will be coming back!! Prices are super affordable too!
I love this place! The techs are very professional and spend time on every detail. So friendly and personable. I don't go to any other salon. 10/10 recommend!
Horrible experience!! They did a fill on my nails & they came out so lumpy & she didn’t paint them right!! They are very very thick! Definitely will not be going back or recommending anyone !
1st time here... and I love them. Julie was very pleasant and knowledgeable. They took me as a walk-in and treated me super good.
I found a new nail salon just minds from home.
Highly recommend them
This is the best nail salon in Va. I walked and they took care of me more than I am used in other places. Thanks for everything you all do. I highly recommend this place.
First time visiting this shop. Most of the time you feel like your being hearded like cow at nail shops. Tina was great, took her time. I would definitely recommend.
Nail Design Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places