Quick Facts About Derby Nail Bar
The Derby Nail Bar place has received both positive and negative comments from customers. In order to analyze the strengths and weaknesses of this place, let's examine each comment in detail.
The first comment highlights the strengths of the Derby Nail Bar place. The customer praises the great service and fantastic job done on their nails. The fact that the salon was able to repair a torn nail shows their attention to detail and commitment to customer satisfaction. The customer also mentions that the mani-pedi was fast, efficient, and courteous. This indicates that the salon values time management and treats customers with respect. The customer also appreciates the atmosphere and the pictures in the fluorescent light bars, which add to the overall ambiance of the place. These positive aspects contribute to the overall customer experience.
However, the second comment sheds light on a potential weakness of the Derby Nail Bar place. The customer states that they paid $160 and both sets of nails were messed up. They express their disappointment and mention specific issues such as bulky and raised nails, excessive cuticle showing, crooked and pointed-up nails, and a mismatch in length. This suggests that there may have been a lack of attention to detail or skill in executing the desired nail designs. The customer's dissatisfaction further emphasizes their expectation for the salon to redo the work at no additional cost. This negative experience highlights a potential weakness in the salon's quality control and customer service.
The third comment showcases another strength of the Derby Nail Bar place. The customer mentions that they asked for a design that the salon did not offer, but the staff went above and beyond to accommodate their request. This indicates that the salon is willing to go the extra mile to meet customer expectations and provide personalized services. The comment also indicates that the customer was pleased with their first experience with dip nails. However, they did mention that the longevity of the nails was not as long as they had hoped, which could be seen as a potential weakness. This may indicate that the salon could improve in terms of the durability of their nail treatments for customers who work with their hands regularly.
The fourth comment highlights yet another strength of the Derby Nail Bar place. The customer describes it as an amazing nail salon with wonderful people and excellent quality. This positive feedback suggests that the salon consistently delivers high-quality services and maintains a positive and welcoming environment for its customers. The comment does not mention any specific weaknesses, indicating a positive overall experience.
The fifth comment further supports the strengths of the Derby Nail Bar place. The customer mentions that they have used the salon multiple times and have never been disappointed. They emphasize the ability to get same-day appointments, speedy service, and the staff's ability to fulfill their requests accurately. This indicates a high level of customer satisfaction and suggests that the salon excels in customer service and meeting customer preferences. The comment also praises the nail technicians as true artists, further highlighting their skills and expertise.
The sixth comment adds to the strengths of the Derby Nail Bar place. The customer expresses loyalty to the salon, stating that they only go to Derby Nail Bar. They value the salon's ability to honor appointments and appreciate the owner's kindness. The mention of specific nail technician Nancy suggests a strong relationship between the customer and the staff. The comment also points out that the salon provides comparable pricing to other salons in the area, indicating that customers are getting good value for their money.
The seventh and final comment provides some negative feedback regarding the Derby Nail Bar place. The customer states that they had a poor experience during a Mother's Day pedicure. They mention a delay in starting the service, cold water, and a late start to the pedicures. This suggests a potential weakness in time management and customer service during busy periods.
In conclusion, the Derby Nail Bar place has several strengths, including great service, attention to detail, accommodating requests, speed, and a welcoming atmosphere. The salon is also praised for the skills and expertise of its staff, the ability to honor appointments, and comparable pricing. However, potential weaknesses include a lack of attention to detail, the durability of certain nail treatments, and potential issues with time management during busy periods. Despite these weaknesses, the overall feedback indicates that the Derby Nail Bar place has a positive reputation among its customers.
Best TL Reviews
Great Service! Did a fantastic job on my nails and even repaired a torn one! Did a mani pedi and it was fast efficient and courteous. Loved the atmosphere and the pictures in the fluorescent light bars! Really brightened up the place! Thank you!
We paid $160 and they messed up both sets! I'll update my review when they offer to redo the poor work. I dont mean fix, I mean redo @ no additional cost! Otherwise our new monthly manicures will be done elsewhere. Issues are as listed below:
- Bulky & raised
- Too much cuticle showing
- Nails are crooked & pointed up
- Length didn't match
Asked for a design they didn't offer, but they were more than willing to go above and beyond to get the design! First time with dip nails, and they are great! But since I work with my hands all the time, my penguins didn't last as long as I had hoped! Super nice and friendly
Amazing nail salon. Wonderful people, and excellent quality! Absolutely love my nails!
I have used Derby nail bar a couple of times now and I will probably never go anywhere else. I have been able to get my appointments the same day I call. They work quickly and have been spot on with my requests each time. The ladies here are true artists!
I only go to Derby Nail Bar. They take and honor their appointments, the owner is incredibly sweet and knows all the regulars but treats the walk ins with similar fashion. Nancy is my favorite nail tech, but really there’s not a single lady in there that isn’t good at what they do. Price is comparable to other salons in the area.
All of the ladies are fantastic and very good. I like to experiment with different styles and they never disappoint. Great atmosphere to relax and get pampered. Many of my customers at work compliment me on my nails and ask who does them. I happily send them to Derby Nail Bar and will continue to do so:)
1st time there. We were having a Mothers day pedicure. We had an appt at 12 pm. Didn't get into chairs till after 12:15 pm, water was cold. Pedicures didn't start until 12:45 pm. Poor service
Derby Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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