Quick Facts About Natural Nails
Natural Nails has received a mix of positive and negative comments, allowing us to evaluate the strengths and weaknesses of the establishment.
Starting with the strengths, multiple comments highlight the welcoming atmosphere and the friendly nature of the owners. The first comment specifically mentions feeling more welcomed at this nail salon compared to others. This suggests that Natural Nails excels in creating a warm and inviting environment for customers. Additionally, another comment praises the salon for being able to fulfill the customer's specific request, indicating that the staff has good attention to detail and can deliver what is asked of them. Furthermore, the comment about the salon remaining calm and friendly despite being busy showcases their ability to handle high-demand situations with professionalism and composure. This is an important strength as it contributes to the overall positive experience for customers.
Moreover, positive feedback regarding the pedicures suggests that Natural Nails excels in providing quality foot care services. The comment complimenting their great pedicures further supports this strength. Additionally, the comment praising the owners emphasizes that they are personable and kind, which likely contributes to the positive atmosphere and customer satisfaction.
However, there are some weaknesses that have also been highlighted by customers. One recurring issue is the pricing. A comment states that the prices at Natural Nails are higher than what the customer is used to. While this could vary by state and may not necessarily be a weakness in itself, it is worth considering that higher prices can deter potential customers or make them more hesitant to return. It is important for Natural Nails to assess their pricing in relation to their competition in order to maintain a strong customer base.
Another weakness identified in the comments is the inconsistent quality of service. One negative comment describes a disappointing experience during a pedicure, where the customer had to ask for basic nail care tasks to be performed and left without any polish. This suggests a lack of attention to detail and poor customer service in that particular instance. Furthermore, a separate comment mentions the negative experience of having gel nails lifting and peeling within just three days. This indicates potential issues with the quality and longevity of the products used or perhaps the technique employed by the salon. Inconsistent service and quality can lead to a loss of trust among customers and may result in them seeking alternative salons.
A particularly alarming weakness mentioned by a customer highlights a major safety concern. The comment describes a painful and unsanitary experience where the customer was accidentally injured by the staff. This incident raises concerns about the staff's level of expertise and attentiveness during the service. This type of experience can greatly tarnish the salon's reputation and create a negative perception of their overall safety and cleanliness standards. It is crucial for Natural Nails to address such issues promptly to ensure customer safety and satisfaction.
Moreover, a previous customer's disappointment with rushed service and poorly shaped nails indicates a lack of attention to detail and quality control. This comment suggests a potential inconsistency in the skill and performance of the staff, leading to subpar outcomes for customers. Inconsistencies in service can lead to customer dissatisfaction and a decline in repeat business.
In conclusion, Natural Nails has strengths in creating a welcoming atmosphere, fulfilling specific customer requests, and handling busy periods with professionalism. Furthermore, positive feedback on their pedicures and the owners' kindness highlights their ability to provide quality foot care services. However, weaknesses include higher pricing, inconsistent service quality, subpar nail product longevity, and concerns regarding safety and cleanliness. Addressing these weaknesses will be crucial for Natural Nails to maintain a positive reputation and retain a loyal customer base.
Best TL Reviews
I love this place. Ive never felt more welcoming in a nail salon before. The women and her husband were so sweat and nice. This will forever be my place to go for my nails.
I love it they could do exactly what I wanted and so pleased with the work
Visiting from out of state. Went in for a same day manicure. They were Very busy but they remained calm and friendly! Price is a little more than I'm used to. But it could vary by state. I'd Still go again! They were awesome.
Went for a pedi and the service was horrible. Has to ask for him to clean under the nails, to shape them. He didn’t smooth/buff the mail properly so the polish was lumpy. Left with no polish and they asked for a tip.
I really enjoyed my experience during the mani/pedi and I thought my gel toes and finger nails looked wonderful. HOWEVER, within 3 days my gel nails all lifted and peeled.
This is not my regular shop but I broke a nail so I needed something quick. Went in & within 2 minutes of sitting down the lady had stabbed me with the clipers & I was gushing blood under my nails.. I've had nails for over 20 years & NEVER had experience like this!!!! Beware bc this is how people get infections or fungus. Do not use this shop!
Great pedicures, super nice owners!!
Natural nails used to do a great job. But this last time I went, Alice rushed me through. My nails are thick and not shaped well, you can the lines of the last fill,if you hold the nails up they are uneven. Very sloppy. I'm so disappointed I'm not going back. I'm not sure why she did so poorly, I've always given her good tips.
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Natural Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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