Hair Depot

+1 803-550-9737

2230 Decker Blvd Suite A, Columbia, SC 29206 United States of America

Open Today: -

Quick Facts About Hair Depot

Hair Depot place has a number of strengths and weaknesses based on the comments provided.

One of the strengths of the store is its wide variety of products. Customers mention that the store offers various brands of braiding hair, crochet hair, lace front wigs, weave bundles, and hair supplies. This diverse selection allows customers to find what they are looking for and cater to a range of preferences and needs.

Another strength of the store is its competitive prices. Several comments mention that the prices are really good, and this is a factor that draws customers in. Affordable prices can attract a larger customer base and encourage repeat business.

The store is also described as huge and amazing. This indicates that it has a spacious layout that provides customers with a pleasant shopping experience. A large store can offer more options and make it easier for customers to find what they need.

The commenters also appreciate the helpful and friendly cashiers. Having good customer service can enhance the overall shopping experience and make customers feel valued. It is mentioned that the cashiers are nice and helpful, which creates a positive impression of the store.

However, despite these strengths, there are several weaknesses mentioned by some of the commenters. One common complaint is the lack of customer service. One customer mentioned that they were not assisted by any employees while looking for hair bundles. The comment suggests that the staff were busy with other tasks such as unboxing hair and stocking shelves. This lack of attention towards customers can create a negative experience and discourage future visits.

Another weakness mentioned is the store's unfinished appearance. One comment states that the store looks unfinished and lacks a polished aesthetic. This can give an impression of a lack of attention to detail and may affect the overall shopping experience. A well-maintained and visually appealing store can leave a positive impression on customers and make them more likely to return.

In addition, a few commenters mention that the store is overpriced. This suggests that the prices may not be as competitive as some customers expect. Overpricing can deter potential customers and make them seek alternative stores with better value for money.

Another weakness highlighted is the lack of online shopping. One commenter expresses disappointment that the store does not offer online shopping, making it inaccessible for customers from different states. In today's digital age, online shopping has become increasingly popular and convenient. Not offering this service can limit the customer base and potential sales for the store.

Overall, Hair Depot place has strengths in its extensive product selection, competitive prices, and pleasant store layout. However, it faces weaknesses in terms of customer service, unfinished appearance, pricing, and the lack of online shopping. These weaknesses should be addressed in order to improve the overall customer experience and increase customer satisfaction.

Best TL Reviews

This store is huge and amazing!! Various brands of braiding hair, crochet hair, lace front wigs, weave bundles, hair supplies, etc. The prices are really good too. It's worth a visit..I bet tou can't walk out empty handed????

There is no customer service. Was looking for hair bundles not one employee assisted me They all were busy unboxing hair and stocking the shelves. Maybe it was the time I went to the store. Hopefully next time I will be able to purchase something. Not to mention they only had 4 customers in the store at the time.

I am not sure why this store has high ratings. There is not much in there. The store looks unfinished. And the customer service is little to NONE! I’d even go as far as saying the hair is a bit overpriced.

I never been to this hair store but I watch a live video on Facebook and I must say I’m impressed the only thing is that I live in a whole different state and wish I could buy so many of their products but I notice they don’t offer online shopping I wish they did because I would be a regular customer

Always find what I'm looking for when I go here for hair products! Cashiers are nice and helpful.

I love the hair store it is very nice on the inside.

I got a great deal of products and hair for under $100. The wigs were beautiful. The store doesn’t look completely finished so I’ll return in 2 weeks or so to see what new. Other than that the store is really nice.

They are very nice and helpful they are fun they have good deals i just love it here