ic Beauty Supply

+1 661-382-1592

2551 E Ave S, Palmdale, CA 93550 United States of America

Open Today: -

Quick Facts About ic Beauty Supply

IC Beauty Supply has a variety of hair products, makeup, and nail supplies, which is a significant strength of the store. Customers can find a wide range of options and choose the items that suit their needs. Additionally, the employees are described as very friendly, which adds to the positive shopping experience.

However, one weakness highlighted by a customer is the store's rewards program. The points earned through the program do not roll over, and this can be frustrating for customers who want to accumulate points for a discount. The owner's lack of response when asked about the program and the cashier's inability to provide a satisfactory answer further adds to the disappointment. This indicates that the store's rewards program may not be well-managed or customer-friendly.

Another weakness mentioned by a customer is the lack of professionalism shown by the owner. Despite the presence of helpful employees, the owner frequently interrupts customer interactions by calling them over the phone. This can disrupt the customer's experience and prevent them from getting necessary information or asking questions. It reflects poorly on the owner's attitude towards customer service and may negatively impact the overall shopping experience.

On the positive side, customers appreciate the reasonable prices at IC Beauty Supply. One customer mentions leaving the store with several new makeup products for less than $25, which indicates that the store offers affordable options. However, another customer counters this by stating that the prices are generally high, and there are only a few good deals available. This suggests that the store may have inconsistent pricing and may not always provide value for money.

The COVID-19 pandemic has affected the atmosphere and customer experience at IC Beauty Supply, according to a customer. The lack of guidance on where to stand during checkout and the presence of too many customers in the store raises concerns about safety and the store's adherence to pandemic protocols. This can make customers feel uncomfortable and potentially impact their decision to shop at the store.

Despite some weaknesses, the owner's commitment to great customer service is acknowledged by a customer. This indicates that the owner is dedicated to providing a positive experience and values their customers. The availability of great products is also appreciated. However, the customer suggests that the store could benefit from a wider selection, indicating that there may be room for improvement in terms of product variety.

It is important to note that individual experiences and opinions can vary, and these comments represent the views of a small sample of customers. It would be beneficial for IC Beauty Supply to address the weaknesses in their rewards program and ensure more consistent pricing. Additionally, maintaining professionalism and ensuring adherence to safety protocols during the pandemic will help improve overall customer satisfaction. Expanding the product selection can also attract a wider customer base.

Best TL Reviews

Variety of hair products, make up, and nail supplies. Very friendly employees

Cool place to shop but not professional when it comes to their so call rewards program. The points don’t ever roll over so you can never get to a actual discount. I called to ask the owner and he just gave the phone to the cashier didn’t even answer my question. The cashier could not answer my question either just told me to keep my receipts. What’s the point of giving your phone number to get the points for the reward program if it don’t keep track and I should just keep my receipt. I don’t plan on shopping there anymore I literally drive from Mojave to shop there. They don’t appreciate their value customers at all and I been going there for six years

The workers there are amazing. They are extremely helpful and very nice. But when I was in there trying to make a pretty decent purchase the owner kept calling the ladies and interrupting our interaction. I have been trying for a very long time to get a human wig, And I finally found the one I wanted. And the owner calls the front desk and tells the worker that I have to take off the wig. So I obliged... And at least two other times after that, there were more calls to the front desk... interrupting to the point where I could not ask any questions or get any more information. Its a shame

This supply store has so many different products and at very reasonable prices! I went in for hair dye and left with several new make up products to try for less than $25! The two employees who were working were both sweet and helpful!

I am not going to that beauty supply anymore the atmosphere isn't the same anymore since the coronavirus appeared into the world. The employees do not tell you where to stand when you are ready to pay and leave. When the owner is not there a whole lot of customers are inside of the beauty supply because the employees allow that to happen. We are going through a pandemic (coronavirus) people can get sick. I pray no one gets sick either. The employees are different there not the same as the other ones that are not there anymore. The cashier was mean to me. I reminded her about the rewards. She doesn't want you to give your phone number. She wants you to pay and leave????

Give him a five because they have everything I need. But I was not comfortable with the girl standing there but when I look up she was watching the camera. I guess a lot of people go in there stealing so she have to watch the camera while people shop in their instead of asking me may I help you because everyone don't steal

There are great products here and I enjoyed my visit here wishing I could buy so many of them. The only problem was the very high prices on a lot of the items. There were a few things that were good prices but not many. Of you are looking for a place with prices you can afford it's not here. If you have money to spend that way they do have some great things. Sorry just way over priced for me, I would be there everyday if prices were affordable and comparable to other beauty stores.

The owner is so nice great customer service and always willing to help they have great product also could use a wider selection but over all better then Genesis beauty supply would shop here again