Quick Facts About Capital Nail Salon
Strengths:
1. Skilled technicians: Several comments mention that the nail technicians at Capital Nail Salon do a great job. They are praised for their expertise in gel extensions, manicures, and pedicures.
2. Friendly staff: Multiple reviews mention the friendly and welcoming nature of the staff members at the salon. This positive customer service helps ensure a pleasant experience for clients.
3. Clean and renovated environment: The recent remodeling of the salon is commented on positively, with mentions of the new decorations, green plants, and clean atmosphere. This contributes to the overall ambiance of the salon and appeals to customers.
4. Comfy massage chairs: The massage chairs at Capital Nail Salon are praised for being comfortable, to the point where customers fall asleep during their pedicures. This adds an extra level of relaxation to the experience.
5. Convenient location and easy parking: The salon's location in Mid-town is mentioned as a strength, as it is easily accessible and offers convenient parking options for customers.
Weaknesses:
1. Inconsistent experiences: One review mentions that while they had a decent experience, their friend did not. This suggests some inconsistency in the quality of service provided by the technicians at the salon.
2. Issues with Groupon: One customer had difficulty using a Groupon at the salon, mentioning possible discrepancies between the Android and Apple apps for processing. This could lead to frustration and inconvenience for customers trying to redeem Groupons.
3. Cutting accidents: A reviewer mentions that their friend had a mishap during their manicure, where the technician accidentally cut their skin while attempting to trim the nails. This reflects a lack of attention to detail and precision in the salon.
4. Paint and coverage issues: Another customer mentions that they noticed bubbles and imperfect coverage on their nails after their manicure at the salon. This suggests a lack of thoroughness in the application process and could be seen as a quality issue.
5. Use of unhygienic tools: A concerning comment mentions that a nail technician reached into the trash can to retrieve nail files. This raises questions about the salon's adherence to proper sanitation practices and potentially compromises customer safety.
In conclusion, Capital Nail Salon has several strengths, such as skilled technicians, friendly staff, a clean and renovated environment, comfortable massage chairs, and a convenient location. However, there are also weaknesses that need to be addressed, such as inconsistency in service quality, issues with redeeming Groupons, cutting accidents during manicures, paint and coverage issues, and questionable hygiene practices. These weaknesses should be taken into consideration and addressed by the salon to ensure a consistently positive customer experience.
Best TL Reviews
I’ve been coming here for 7 years and am always happy with the results! Holly, Nina, Christie, and Ming all do a great job. I love their massage chairs- very comfy. I often fall asleep when I get a pedicure. The recent remodel looks great too! Conveniently located in Mid-town, parking is always easy to find.
My friend introduced this place to me since I just moved to this area 3 months ago. I have tried couple nail salons in midtown, but I ended up with Capital Nails. The staff are friendly , the shop is super clean. The shop is under new management ( I heard from the staffs), the decorations of the shop look fantastic with green plants. I got Organic pedicure for $50 and applied gel polish for additional $13. My final bill came out $63. I almost felt asleep when the tech gave very good foot massage. I definitely come back to this shop!
Getting my gel extension and it was last almost 4 weeks. Well done! There are not many nail shops doing gel extension and I was glad that I found this shop. Holly did a great jobs on my nails
My sister and I walked around all morning until we came across Capital Nails. We were walk ins and I got Kim. Kim took her time amd didnt rush. She corrected her own mistakes before I even noticed! My nails look great!!! You can for sure expect me to come in again and ask for Kim!! Thank you thank you!!!! (The blood and sores around my finger are NOT from this visit. It is from my own doings NOT Kim's)
Always have good service and am happy with my pretty nails here :) they just renovated too. Recommend for everyone :)
I had a decent experience but my friend did not. We had a Groupon and it was difficult because apparently the Android app doesn't work as well as the apple app in processing?? Sounds like a BS coincidence but it still worked out. The pedicure portion was great. No complaints there at all. To manicure was terrifying. My friend had hers first and the lady clipped the skin on her thumb because she was cutting the nails as short as possible. I kept flinching when she did mine because I kept feeling her almost catch my skin too. I just wanted to get out once she was done. It seemed like everything was ok end product but then I noticed in the sunlight there were a bunch of bubbles scattered about my fingernails and the paint didn't cover the entire nail on some for both of us. Then this morning, my nails were greenish on top, not the periwinkle I got... The Groupon was $15 for each gel mani and we paid $25 for each pedi.
Wanted to give the place another chance since it was just remodeled. Nail tech reached back into what was labeled “trash can” for a nail filer and then again for another one!!!
Enjoyed a volcano pedicure. It was well worth it. My feet and legs are so soft.
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Capital Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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