Quick Facts About Miracle Nails
Miracle Nails place, based on the comments provided, has several strengths and weaknesses. We will evaluate these factors in detail to understand the overall customer experience.
One potential strength of Miracle Nails place is the speed and efficiency of their services. A customer mentioned that they received a quick and good manicure and full set of nails when they visited on a Monday afternoon. This suggests that the salon may be adept at completing services promptly, which can be appealing for individuals who are in a rush or prefer shorter appointments.
Another potential strength is the quality of their services for certain treatments. A customer mentioned that their fingernails were done well, indicating that Miracle Nails place may excel in nail services such as acrylics or regular polish application. This could make the salon a good choice for individuals primarily seeking nail services rather than other treatments.
However, there are several weaknesses highlighted by the comments that could have a negative impact on the customer experience. One recurring issue is inconsistent pricing and charging practices. Multiple customers complained about being overcharged for services or experiencing confusion about pricing. This lack of transparency can undermine trust and make customers feel like they are being taken advantage of, potentially leading to dissatisfaction and a loss of repeat business.
Another major weakness is the unprofessional behavior exhibited by staff members. Customers have reported rude and disrespectful treatment, including talking down to them and making negative comments. These incidents create an uncomfortable and unwelcoming atmosphere for customers and can deter them from returning or recommending the salon to others.
The lack of cleanliness and poor sanitation is another concern expressed by customers. Spiders and spiderwebs in the bathroom, along with the use of dirty tools, suggest a lack of hygiene standards. This raises health and safety issues, making customers question the salon's commitment to their well-being.
Furthermore, there have been instances of poor customer service. One customer described how they were spoken to rudely over the phone, which is not an ideal first impression. Another customer experienced difficulties redeeming a gift certificate, which can lead to frustration and a sense of being cheated. These incidents highlight a lack of professionalism and customer-oriented approach.
In terms of pricing, while some customers felt the salon's services were overpriced, others considered them reasonable. This mixed feedback indicates a lack of consistency in pricing and poor communication about the cost of services. The salon should aim for greater clarity in this area to ensure customers understand what they are paying for and avoid any negative surprises.
Overall, the weaknesses identified in the comments outweigh the strengths of Miracle Nails place. Inconsistency in pricing, unprofessional behavior, lack of cleanliness, poor customer service, and inadequate sanitation practices all contribute to a negative customer experience. Addressing these concerns should be a priority for the salon to improve its reputation and retain customers.
Best TL Reviews
I went to get my feet done as well as my eyebrows and she charged me 60 dollars. They rushed and did them . It was no reason for a basic Pedi which said 26 dollars and 8 dollars for eyebrow cost $60 . I feel like they pick and choose how they want to charge people …. Never again
They charge $15 just to take acrylic nails off. The man who worked on my nails seemed to rush through it and be rough. When I was waiting to get something else done, one of the ladies slapped me on my back signaling that it was my turn. Not cool. This place needs to work on its professionalism and work to match their high prices.
They are absolutely horrible. They refused to do my pedicure because of my size they even make it like doing just a color change on my toes is an extreme amount of work. They rush doing my nails because of them being short staffed and they try to get 100 people at a time, they talk down on you. They talk about you very rude. The bathroom has spiders and spiderwebs. They don’t clean it I feel like just because your plus size doesn’t mean that you don’t deserve to feel beautiful so for them to just completely refuse my pedicure while talking to me very poorly is disgusting and disrespectful very rude I don’t see how they stay open I even took a step further, and made a video for all of my social media’s I pray that no one else ever has to feel the embarrassment like they made me feel by saying they can’t do my pedicure because it’s too much work. I’m never going back
Called formy wife on a Monday afternoon for nail removal and then to get a full set.... very quick, and very good job. Will come here again when in town.
My fingernails were done great but I would not recommend coming here if you want a quality pedicure. You can get a better experience at other nail salons their pedicure was very rushed no lotion or scrub was applied to my feet it was nothing special for the price.
This place is exactly what the reviews are already saying. I got my nails taken off, I was charged 20 dollars almost the price for a full set with a 5 dollar tip. It hurt, so bad!! he did not care at all, very uninterested? he made my nails weak and did not file them propley. I just wanted to get the heck out of there when he was done. You should never be in any pain getting nails done or taken off. The place was so unsanitary, he uses dirty tools and I knew better but I like giving a new place I haven't been to a chance and not a good first impression. I don't understand how business work like this. They would make such good money if they got their stuff together, it could be a really cozy place but, they don't seem to care. I will never even look at that place while I visit. Zero stars if I could.
I called Thanksgiving Eve to find out if Miracle Nails is open tomorrow to get a manicure/pedicure, and the person that answered the phone spoke to me like I had just asked the stupidest question ever. It wouldnt matter that their manicure/pedicure costs more than other places if the service and treatment was worth it, but to pay more to be spoken to so rudely does not encourage me to become a client.
Had a great experience on Dec1,2018 so I purchased a gift certificate for my daughter for her birthday the same day it was near Christmas so she had 6 months to use it she went there today since she had time the First Lady in the front chair Lisa wrote it out and now they are saying it wasn’t theirs. That is not cool to me so I will post this message every where I can. I work hard and that is not a good business experience thanks for stealing my money.????????????
Miracle Nails Info
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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