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Marcia's Beauty Salon & African Hair Braiding

+1 718-276-9100
120-20 Merrick Blvd, Jamaica, NY 11434 United States of America
Open Today: 08:00 AM - 07:00 PM

Quick Facts About Marcia's Beauty Salon & African Hair Braiding

Marcia's Beauty Salon & African Hair Braiding, based on the comments provided, has several strengths and weaknesses.
Strengths: 1. Excellent customer service: The owner, Ms. Marcia, demonstrated her commitment to customer satisfaction by advocating for two little girls who were being ignored by the hairstylists. Her intervention showed that she values all customers and ensures everyone is treated equally. 2. Skilled stylist and braiders: Several customers mentioned that they were pleased with their hairstyles and that the salon does a wonderful job braiding hair. This highlights the skill and expertise of the stylists and braiders working at Marcia's Beauty Salon. 3. Polite and friendly staff: Customers mentioned that the staff members at the salon are polite and friendly, creating a welcoming and comfortable environment for customers. 4. Affordable prices: Numerous customers appreciated the affordable prices at Marcia's Beauty Salon, making it more accessible for individuals looking for hair braiding services without breaking the bank. 5. Fast and neat braiding: Customers mentioned that the salon offers fast and neat braiding services, highlighting the efficiency and skill of the braiders.
Weaknesses: 1. Inconsistent quality: One customer mentioned that they had a negative experience with their braids, stating that the braids were of different sizes and started coming out just three weeks after getting them done. This inconsistency in quality can be a weakness of Marcia's Beauty Salon if it is not addressed. 2. Unprofessionalism: One customer expressed disappointment with the unprofessional behavior of the stylists and braiders. They witnessed an altercation between stylists and mentioned that the staff was rude and dismissive when asked questions. This unprofessionalism can potentially drive customers away and harm the reputation of the salon. 3. Pressure for additional services: A customer mentioned that they felt pressured to add weave to their child's hair, even though their child did not like it. This pressure can make customers uncomfortable and may negatively impact their experience at the salon.
In conclusion, Marcia's Beauty Salon & African Hair Braiding has several strengths, including excellent customer service, skilled stylists, polite staff, affordable prices, and efficient braiding services. However, there are also weaknesses that need to be addressed, such as inconsistent quality, unprofessional behavior, and pressuring customers into additional services. By addressing these weaknesses, the salon can continue to build on its strengths and provide a positive experience for its customers.


Best TL Reviews

i wanted to do peekaboo braids and the peekaboo is not peekabooing!!! they sent me out with hide and seek braids, ABD they snatched my edges
I am a big fan of Marcia’s Hair Braiding and my hair stylist, Alicia!!!! I was here one day and there were two little girls waiting to have their hair done and evidently the parents had left the little girls to have their hair done and would return later. The hairstylist looked over the little girls as it seemed that they were not preferred as it would be less financially beneficial to them to do their hair as the price would be less. So they kept taking the adults as they came in. I was so angry with how the little girls were treated and decided that I would let them know that what they were doing was terrible and I would take my business elsewhere! Bus as I was prepared to intervene on the little girl’s behalf, Ms. Marcia herself came like Mama Bear and began to alert the staff that she saw that they were ignoring the little girls and that she wanted them accommodated that very moment. She also told them that she services families and these babies are also customers. She lastly told them that if they did not want to do little children’s hair, they are welcome to leave abs if that situation with the little girls ever happened again that they were no longer going to work for her!!! Woooohoooooo. Ms. Marcia!!!! She wa amazing. As the mother of a 9 year old little girl, I was so exceptionally impressed by Ms. Marcia and her advocacy, that my daughter, Sareena, and I are customers for life! Plus the icing on the cake, Alicia is the best hairstylist in all 5 boroughs, and have been to most!!!!! So I highly recommend Marcia’s African Hair braiding/Salon!!!
I've been going here for over 20 years. I'm always pleased with my styles.
Good service
They do a wonderful job braiding my daughter hair
I got my hair braided here while my hair was short and the woman braiding it didn't seem to care how the braids came out and also seemed really annoyed with my presence in general because they were all different sizes. They started coming out without force only 3 weeks after I got them done. They were just popping off my head left and right, a waste of money.
This is the most unprofessional beauty salon that I have ever visited. I scheduled an 8:00 am appointment for braids for my mother and of course the stylist wasn't there on time. While we were waiting two other stylist almost got into a fight over parking. One stylist cursed the other and tried to close the door on her arm. Needless to say I felt uncomfortable leaving my mother there. After waiting for at least 45 minutes with no stylist, my mom decided to go somewhere else to get her hair done. Also, everyone was rude and dismissive when asked a question. Although this salon is conveniently in my neighborhood, it is not worth the aggravation.
Great stylist and braiders. Adorable prices. Offer hair with styles. Been going here for years and always a polite and friendly staff
Came here twice . They are affordable compared to most places, braid fast, and neat. My only con is whenever I bring my child here, they pressure me into adding weave. My daughter finds it to be itchy and doesn’t like it and I won’t force her to.

Marcia's Beauty Salon & African Hair Braiding Info

Amenities

Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:00 AM - 07:00 PM
Tuesday 08:00 AM - 07:00 PM
Wednesday 08:00 AM - 07:00 PM
Thursday 08:00 AM - 07:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 07:00 PM
Sunday 08:00 AM - 05:00 PM

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Location