Bernie's Pretzel Bakery

+1 610-259-9193

500 E Providence Rd, Aldan, PA 19018 United States of America

Open Today: -

Quick Facts About Bernie's Pretzel Bakery

Bernie's Pretzel Bakery has a number of strengths and weaknesses based on the comments provided.

One of the strengths of Bernie's Pretzel Bakery is the quality and taste of their pretzels. Many customers commented on how delicious and hot the pretzels were, with one customer even describing them as the best pretzels in Delco. Another customer mentioned that they used to brag about the pretzels and would buy extra to share with others. This indicates that Bernie's has a loyal customer base who appreciate the taste and quality of their pretzels.

The variety of options offered by Bernie's Pretzel Bakery is another strength. Customers mentioned enjoying pretzel dogs and pretzel hot sausages for lunch, as well as the option to get water ice along with a half dozen pretzels. This shows that Bernie's has a diverse menu that caters to different tastes and preferences.

Convenience is also highlighted as a strength in some comments. One customer mentioned being able to get pretzels quickly, with their order being ready in just five minutes. Another customer suggested grabbing pretzels from Bernie's and heading out to the park with their children, indicating that Bernie's is a convenient option for families.

However, there are also a number of weaknesses mentioned in the comments. One recurring issue is inconsistent quality. Some customers mentioned that the pretzels were not the same as they used to be and were disappointed by the changes in taste and appearance. One customer specifically mentioned that the pretzels looked different when they opened the bag and described them as not good. Another customer mentioned that the pretzels were dry and had a problem with the size and saltiness. These comments indicate a lack of consistency and quality control at Bernie's Pretzel Bakery.

Another weakness mentioned is the issue with the card machine. A customer mentioned that they had visited the store multiple times and were told that the card machine was not working. They suggested that the store should state if they only accept cash to avoid inconvenience for customers. This issue with the card machine could be a barrier for some customers who do not carry cash or prefer using their card for purchases.

Customer service is also mentioned as a weakness in one comment. A customer described their experience of being ignored by the staff member who was making pretzels. They mentioned that there was no greeting and other customers even left due to the lack of acknowledgement. This indicates a lack of attention to customer service and may leave customers feeling unwelcome or unimportant.

In summary, Bernie's Pretzel Bakery has strengths in terms of the taste and variety of their pretzel offerings, as well as convenience. However, there are weaknesses in terms of inconsistent quality, issues with the card machine, and poor customer service. These comments suggest that there are areas for improvement at Bernie's Pretzel Bakery.

Best TL Reviews

When in yesterday after work and ordered 25 pretzels.

Five minutes later I was with a bag of delicious hot pretzels.

I did order a sausage pretzel during the wait.

It was so good I was finished in four bites.

I was going to buy another one but my pretzels were done and I was on my way.

Thanks guys.

Best pretzels in Delco. Can't beat a pretzel dog, or pretzel hot sausage for lunch. And summertime grab some water ice, and a half dozen pretzels, then head out to the park with the kids. Perfect

This place hasn’t been the same for a while now! I used to brag about their pretzels and when I went to get them I bought extra so I can share with others… not anymore! Today was the last straw! I went at 8:30am ordered 3 pretzels and when I opened my bag the pretzels don’t even look the same! They aren’t the same at all! Not good

The reason why I gave 2 stars is because I have gone to this store 3 days in a row around 6:30 AM and was told the card machine does not work. I have gone to the store 2 days after work and the card machine work. If they store only accepts cash then state that. I work at a school and trying to get pretzels for my students and the school does not give cash. week of 12/05/2022

My husband grew up in Media and remembers these pretzels from when he was a kid. They just don't make pretzels like this in California where we live now! The pretzels are always hot and delicious! We visit Bernie's every time we're in the area!

Looks like the top pretzel maker there is back working the pretzels are great now they were a little jacked up for a while but now they're great again! Very very good again!!!????

I really hate to leave bad reviews but i have to. I don’t know what’s happened to Bernie’s. I’m honestly disappointed. The last few weeks you couldn’t walk in to buy pretzels they were only filling phone orders. Went today bc was told they were back open for walk ins. I can not get over how bad the pretzels are. First off the price went up which is fine but the size of the pretzels are so much smaller. The pretzels were dry & i now have cuts in my mouth from the nasty salt they are using. They lost the two guys who have worked there for years. I think this plays a huge part in why the quality has gone down. Loved Bernie’s for years. But i think this was my last time going there

I went in the morning trying to surprise my coworkers with a treat I waiting for minutes no good morning the guy was making pretzel's he didnt acknowledge me at all so A couple of customers left