Quick Facts About Finest Nails & Spa
Finest Nails & Spa has received a range of feedback from customers, highlighting both strengths and weaknesses. In order to provide a comprehensive analysis, we will evaluate these comments and provide a balanced view of the strengths and weaknesses of the establishment.
Starting with the weaknesses, several customers mentioned issues with the nail technicians' professionalism and customer service. One customer complained about feeling rushed, with their nails being done too quickly and the staff being pushy. Another customer mentioned that the nail technician did not inform them about additional charges for specific nail shapes and lengths, resulting in an unexpected higher cost. There were also complaints about the staff being rude when customers raised concerns about the final results.
Cleanliness was another highlighted weakness of Finest Nails & Spa. One customer specifically mentioned stained hand towels, suggesting a lack of proper hygiene practices. Another customer expressed dissatisfaction with the pedicure service, stating that their toenails and feet were not properly cleaned.
In terms of strengths, there were positive reviews about the skill and expertise of specific nail technicians. One customer praised Jimmy and stated that they always have perfect nails when they see him, suggesting that he understands their preferences well. Another customer mentioned that Anna provided a great service, with the added convenience of simultaneously doing nails and feet.
Some customers also appreciated the quality of the services they received at Finest Nails & Spa. There were positive comments about the natural gel manicure and artistic skills of the staff, with customers feeling satisfied and receiving compliments on their nails. Additionally, a customer mentioned the good price of the services, indicating that Finest Nails & Spa offers competitive pricing.
However, it is worth noting that one reviewer accused the establishment of being dishonest and engaging in fraudulent practices. They claimed that the front desk staff changed prices and refused to write a complete description on a gift certificate. The reviewer also mentioned allegedly receiving harassing phone calls from the salon, which led them to consider involving the police.
In summary, while Finest Nails & Spa has received positive feedback regarding the skills and expertise of certain nail technicians, as well as competitive pricing and satisfactory services, there are several areas in which improvement is needed. The salon should focus on addressing customer concerns, enhancing professionalism and customer service, and prioritizing cleanliness and hygiene practices. Additionally, any allegations of dishonesty or fraudulent activities should be investigated and resolved promptly to maintain trust with customers.
Best TL Reviews
My best friend and I left very unhappy and unsatisfied with our nails. Well to start off I have never gotten my nails done as fast as this guy did mine. They are super fast and super pushy, they are also very rude when you tell them something is wrong. When I sat down I wanted regular nail polish, coffin shape and medium length. When he was done I had gel polish, coffin shape (which coat an extra $5), and long nails (also another $5). The nail technician didn’t tell me that the length and shape cost an extra $5 for both! It already looks like I have to come back in for a fill-in. I paid $52 for something that is unfinished, thin, and looks like I have to come back in for a fill-in! To say I’m livid doesn’t come close to how angry I am. This place is rude and unprofessional, also very dirt. Their hand towels to dry your hands, had stains all over them. If you want nails to actually look good and last two weeks I would go somewhere else. 0 out of 5 stars, never coming back!
I went in to have my dip removed and have a dip manicure. I have long natural nails and they are very strong but the tech kept trying to get me to cut them down. When it came time to do my dip, he kept messing up and the just started dumping the powder over my nail which caused them to be bumpy and not even at all. No drill was used to smooth out the surface of the nail or near the cuticle. On top of two coats of dip he did 2 coats of gel! I have been getting dip manicures 2x a month for 4 years and I have never had such a poor experience. The design was awful and he charged me $5 extra. Charged $15 extra for the manicure which only included a cuticle trim. I left absolutely disgusted with the amount I paid for such an awful manicure.I will not be going back here.
This has been and will continue to be my favorite nail spot. I’ve been seeing Jimmy for a while and let me tell you; the man knows what he’s doing! My nails ALWAYS look perfect. He knows just how I like my shape and length. He’s the bomb! Either I go see Jimmy for my nails or I’m not getting them done ????
I left very unhappy with my pedicure. The woman was super rough I had to tell her many times to be more gentle and she painted my nails so bad plus she DID NOT clean my toenails neither my feets at all and I asked for the nicest pedicure there. I WON'T RECOMMEND THIS PLACE AT ALL .
The nail technicians did a great job on my natural gel manicure. I can see myself becoming a regular here. I recommend trying this salon if you live in the area. Good price!
Anna done gained her a client yes I so done gained. She was absolutely great. And they do nails and feet at once. Got me in and out. The best for a busy entrepreneur.
I come here at least every few months for my nails. The staff are pure artists! My nails always look great when they're done. I always get compliments about them!
Literal con artist at the front desk. Do not come here at all! I bought my mother in law a gift certificate for a MANI AND PEDI, and not only did the guy did the guy change the price twice when I went in to ask (first it was $42, then $62) he refused to write down deluxe mani and pedi on the gift certificate (I should have known he was gonna scam us). My mother in law is in there today and they are trying to charge her $50 for her pedi leaving $12 left on the gift certificate which I know won’t cover no mani! The lying scam artist in the front and this whole place is NOT to be trusted! Do NOT GO HERE! DO NOT GO HERE! They LIE! They also have fake profiles leaving fake 5 star reviews.
5/10/2022: Updating my review because this place just called me several times on my PERSONAL PHONE to harass me. If they call one more time I’m calling the Huntsville police department to file a complaint on this place and the person named Frank that called me.
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Finest Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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