Louis B.P. Salone D’Bellezza

+1 718-792-6800

763 Morris Park Ave, The Bronx, NY 10462 United States of America

Open Today: -

Quick Facts About Louis B.P. Salone D’Bellezza

Louis B.P. Salone D’Bellezza, based on the comments, has both strengths and weaknesses.

Starting with the strengths, the salon has loyal customers who have been coming for years and are satisfied with the service they receive. This indicates that the salon has a strong reputation for delivering quality service consistently. Additionally, the salon is well-maintained and considered beautiful by many customers, which creates a pleasant and inviting environment. The comment about the staff providing one-on-one attention also indicates that the salon prioritizes customer care and ensures that each customer feels valued and attended to.

There are also positive comments about specific staff members, such as Marcello and Carmen, who are highly praised for their skills and expertise. This indicates that the salon has skilled stylists who can deliver excellent results. Furthermore, the positive experience of the customer who had her hair colored with highlights, washed, cut, blown out, and set by Bena shows that the salon is capable of providing a comprehensive range of services and meeting customer expectations.

However, there are several weaknesses highlighted in the comments that need to be addressed. One major weakness seems to be poor communication between the owner, stylists, and customers. This is evident in the customer who wanted to lighten her hair but received a different color. The miscommunication and poor understanding of the customer's desired outcome resulted in an unsatisfactory experience. This suggests that the salon may benefit from improved communication protocols and ensuring that stylists clearly understand the customer's expectations.

Another weakness highlighted is the issue of pricing and charging. One customer expressed dissatisfaction when the front desk receptionist quoted a lower price initially but then increased it at the end of the service. This inconsistency and unexpected price change negatively impacted the customer's perception of the salon. It is important for the salon to have transparent and consistent pricing policies to avoid customer dissatisfaction and potential accusations of being a con artist or scam.

There are also comments about subpar hair and makeup services. Customers expressed disappointment when their hair and makeup were not done according to their preferences or expectations. This suggests that there may be a need for additional training or updated techniques for stylists and makeup artists to ensure they can fulfill customer requests accurately.

In conclusion, Louis B.P. Salone D’Bellezza has strengths in terms of loyal customers, a beautiful salon environment, and skilled staff members. However, weaknesses have been highlighted in terms of communication issues, inconsistent pricing, and occasional dissatisfaction with the services provided. Addressing these weaknesses through improved communication, transparent pricing policies, and additional training for stylists and makeup artists will help enhance the overall customer experience at the salon.

Best TL Reviews

Been coming here for years! Best service ! My color is always the best. Marcello is excellent and Carmen makes sure everyone is given one on one attention!

Such a Beautiful salon and well maintained but horrible service. I came to lighten my hair to a platinum color. I spoke to the owner and we agreed on the price. Then their was a miscommunication with the stylist and owner. And received a champagne and very brassiness color. I came back so that they can fix it the very next day. The stylists tried very much to lighten it up as much as possible. Its nice but its not what I originally wanted or expect. After trying to fix it they put me under the rollers but wanted to charge me to blow dry my hair!! I don’t recommend this salon. And I blame everything on the owner for only worry about how much to charge me but not letting their staff know what I really want. Poor communication. Never again.

Great professional service. The staff was super friendly. I had my entire hair colored with highlights, wash , cut, blown out and set. I was beyond pleased with my hair. Bena was my hairstylist. She did an amazing job.

Eduardo left and I loved the way he cut my hair ????

My hair and makeup was bad. People who chose to do make up should update their makeup ways. If they show you a picture of how they want their hair and makeup done then probably learn how to do the hair and makeup that way.

I have come to this place for a few occasions. Birthdays, picture days for my daughter, and Mother's Day so far. This is my go to place for hair, and nails. The environment is inviting. To the eyes, it is beautiful and full of smiles. The staff is diverse and always friendly. With children they are gentle, they are amazing with hair color, and overall customer care is beyond 5 stars. I love this place and how they represent hair and care for hair. They love what they do and it shows in their happy customers. I ALWAYS come back, and so will you.

Never again! Not only did they charge an arm and leg for a simple wash and set. The front desk receptionist gave me one price for the service requested, when my daughter was done he had the nerves to tell me that it wasn't $25 anymore its now $60 because he didn't see her hair was long. Keep in mind when I entered the salon with my daughter, her hair was lose and you could see clear as day and night her hair was long, when the question was asked the 1st time he looked at my daughters hair and felt it and price it at $25 for everything. They're a bunch of con artists, scamming people telling people one price, then wait until the end to say some dumb reason and charge more.

I went there to do my hair and they didn't do my hair the way I want it. It was totally a different color.