Quick Facts About Friendly Nails II
Friendly Nails II has received both positive and negative feedback from customers, providing insights into the strengths and weaknesses of the salon.
Starting with the strengths, one common theme mentioned by customers is the cleanliness of the salon. It is noted that Friendly Nails II is cleaner compared to other nail salons, which contributes to a positive and hygienic experience for customers. Attention to detail is also highlighted as a strength, with customers specifically mentioning the manicurist Danny's meticulous approach to ensuring perfection in their nail work. This attention to detail creates a sense of quality and professionalism for customers.
Another strength of Friendly Nails II is the ability to cater to special events such as weddings. Multiple customers expressed their satisfaction with having their nails done for weddings, noting that their expectations were exceeded. The ability to recreate Pinterest-inspired designs and the personalized and attentive service provided by the staff are highlighted as strengths.
Additionally, the friendly and welcoming atmosphere is often mentioned in customer comments. Customers appreciate the personable and friendly nature of the staff, noting that they are made to feel valued and welcomed. The ability of staff members to remember and address customers by their names is seen as a positive attribute that enhances the customer experience.
Reasonable prices and good value for money are also mentioned as strengths of Friendly Nails II. Customers appreciate the affordability of the services provided, noting that the quality of the work justifies the cost.
Moving on to the weaknesses of Friendly Nails II, some customers have expressed dissatisfaction with their experiences. One common concern is the lack of communication between staff members. It is mentioned that there was a lack of coordination or information sharing among staff, which can impact the overall quality and efficiency of the service provided.
Inconsistencies in service quality are another weakness mentioned by some customers. While many customers express high levels of satisfaction with their experiences, a few have mentioned subpar experiences. These include instances where the service took longer than usual or where there were issues with the outcome of the nail work. These inconsistencies can erode customer trust and satisfaction.
Another weakness highlighted by customers is the difficulty in locating the salon. Some customers have mentioned challenges in finding Friendly Nails II as there are other similarly named nail salons appearing in search results. This can lead to confusion and frustration for potential customers.
Finally, one negative feedback notes that the salon turned away a customer who arrived ten minutes late for their appointment. This incident raises questions about the salon's flexibility and customer service approach, as it was mentioned that the salon was empty at the time. Such incidents can leave a negative impression on customers and impact their decision to return.
In conclusion, Friendly Nails II has strengths in terms of cleanliness, attention to detail, personalized service for special events, friendly atmosphere, and affordable prices. However, weaknesses such as communication issues, inconsistencies in service quality, difficulty in locating the salon, and inflexibility in dealing with late customers have been mentioned, highlighting areas where improvements can be made. Overall, understanding and addressing these strengths and weaknesses can help Friendly Nails II improve and provide a better experience for their customers.
Best TL Reviews
I accidentally used my husband’s account for this rating hence a male’s name.
Over the weekend, I got my nails done with the mood color changing nail polish. I’ve gotten a couple of compliments on the nail colors changes (especially since it’s cold outside right now) and my coworkers are HUGE fans. I was playing with the color changes at the sink with the cold water and recording a video to show a friend. A staff member thought that was so funny.
This shop is so clean compared to other locations. My manicurist was Danny and you can tell how detail oriented he is with his work observing every nail one by one to ensure perfection.
I only get my nails done once in awhile as a treat and this was such a nice treat with a simple manicure. I will definitely come here again!
I got my nails done here with my bridesmaids and they did an amazing job!
Danny did my nails for my wedding and it was BETTER than the Pinterest picture I showed him. You can tell that he cares about his work looking closely at each nail and comparing your hands (ie left pinky to right pinky) to make sure they match in length and colors. I got the pink and white acrylics (with the glitter) and it was the icing on the cake with my wedding dress.
Annie did my pedicure. Although no one was looking at my feet with my huge dress, she did an amazing job. I felt like a queen while she did my feet and talked with me about my wedding.
A lot of people commented on my nails throughout the day before the wedding. While I was dropping things off at the venue, a woman at the helping me with my wedding made an appointment with them for the following week. She was so impressed and wanted a new place to try.
I come here for all of my nail and eyebrow wax needs and the workers are always wonderful to talk with. They make you feel welcomed and don’t shuffle through their customers like other salons do. I couldn’t be happier with their business. Great prices and worth every penny.
If I have any pictures of my nails from my photographer, I will post them. For now, I will post the pictures of my nails I took that day (sorry for the weird lighting between the two pictures). I couldn’t be happier with this business!! Thank you so much!
The place was mediocre. Not very good communication between the staff. Had a 9:30am appt and was tended to right away. I did a "Cat Eye" design and the lady who was doing my nails had never done it before so I was her guinea pig. It came out a little better than okay and she was really sweet and friendly. My toes came out better than the place I went to previously. I did a gel cat eye mani and a reg pedi and it was $56. This place isn't bad, but I'm not sure if it would be my first option.
I also had a hard time looking it up since so many "Friendly Nails" would show up online. I matched the address with the number I had called. Although I went to Friendly Nails ll, their card says Friendly Nails lll.
The staff is extremely friendly and personable. Pam has been doing my nails a lot recently and she is quick, yet very detailed. They ombré nails are amazing, acrylic sets are great. Pedicures are great. I love this place so much. I’ve been coming for about 4 years now. Tried many other places. Nothing compares honestly.
This place is a joke and not so friendly ???????? ! I walked in ten mins late for my appointment. The shop was completely empty and two workers were sitting there doing nothing . The woman walked over to me after looking at the clock and told me she called someone else to come because I was late . Told me I could come back later if I wanted a fill in and a pedicure . I just left and went to a diff place down the road who took me as a walk in and I actually ended up liking them better . I could understand if she a shop full of People but there wasn’t one person in there and it says they take walk ins outside there door so if I was a walk in would they have still turned me away ? Or was she just annoyed that I was late to my appointment
I have been coming here for over a year. Never had any issue. My nails are always done with perfection. My pedicure and eyebrows the same. I have never left disappointed. They take their time and make sure the customer is happy. They also give suggestions if the color is not a good color for what you want done.
The staff is professional and always greet you when you come in! And I noticed just yesterday they know the majority of the customers by their names. If you live in the area I suggest you try them you will be amazed and the results!!
DO NOT I REPEAT DO NOT GO TO THIS NAIL SALON EVER AGAIN….. this lady took at least 20 minutes just to cut my toenails and shape them when normally I’m out of the salon within a half hour. Definitely finding another salon screw them.
I have been a customer of Annie’s for almost 5 years now. She is AMAZING! I have gotten regular manicures and pedicures, dip powder, gel, and my fiancé has even gotten spa pedicures here because he loves the service. Annie never does a bad job and if anything ever does happen, she ALWAYS asks me to come back so she can fix it. I trust her 100% to help me pick my colors and nail length when I’m not sure. She really is just so wonderful at her job. She asks about my family, takes a genuine interest in her clients and makes sure I am happy before I even get up to pay. She works so hard! I have been getting my nails done for a long time, no one holds a candle to Annie. She’s that good!
All of the ladies and gentlemen that work here are kind and professional, the salon is always clean and the prices are fair. There’s really no better place you can go!
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