White Bluff Wine And Spirits

+1 615-797-1238

4255 US-70, White Bluff, TN 37187 United States of America

Open Today: -

Quick Facts About White Bluff Wine And Spirits

White Bluff Wine And Spirits seems to have several strengths based on the comments provided. One strength is their excellent customer service and friendly staff. Multiple comments mention the friendly nature of the staff and the enjoyable conversations they have with customers. This creates a welcoming atmosphere and makes customers feel valued and appreciated. Additionally, the staff is described as helpful and quick, providing efficient service to customers.

Another strength is the store's reasonable prices and good selection. Customers mention that the prices are fair and the store often has what they are looking for. This suggests that White Bluff Wine And Spirits offers a good variety of products at competitive prices, satisfying customer needs and preferences. The store is also praised for carrying specific brands or types of wine that are not easily found elsewhere, which is a unique selling point.

A further strength is the store's commitment to sharing knowledge and providing additional value to customers. The store is described as having a good selection of Tennessee wines, and a staff member even shares recipes collected over time. This shows a dedication to providing a personalized experience and going the extra mile to assist customers.

The convenience of having a well-stocked store in a small town is mentioned as another strength. This suggests that White Bluff Wine And Spirits fills a need in the local community by offering a comprehensive selection of products and friendly service. The fact that the store is well-stocked implies that customers can find what they need without needing to travel to larger cities or stores.

Despite these strengths, the comments also highlight a few weaknesses of the store. One criticism is of the older gentleman working the counter who sometimes requests cash only, leading to missed sales. This inconsistency in payment methods may frustrate customers who prefer to use other forms of payment or do not carry cash. This inconsistency in customer service practices could potentially drive customers away and reduce their overall satisfaction.

Another weakness mentioned in one comment is the perception of inconsistent customer service. While one customer had a positive experience with a staff member going above and beyond to facilitate their satisfaction, another customer felt that customer service was lacking. This inconsistency in customer service experiences may cause uncertainty and dissatisfaction among customers.

In conclusion, White Bluff Wine And Spirits has several strengths including friendly and knowledgeable staff, reasonable prices, a good selection, and convenience for the local community. However, there are also weaknesses such as inconsistent payment methods and customer service experiences. Identifying and addressing these weaknesses could further enhance the overall customer experience at the store.

Best TL Reviews

Great service and so friendly, we love having a good little chat every time we go in. Prices are fair and reasonable and we almost always find what we want! They even carry some of my favorite wine & you can't find it in many places so I was happily surprised. ????????????

Everyone in the store were friendly.

They answered all questions and shared in friendly conversations. I'd recommend anyone seeking an atmosphere with kind people and understanding in their products should stop by and see for themselves how great this place is.

I have had some pretty good experiences shopping here. Unfortunately the older gentlemen working the counter late sometimes makes their own rules and request cash only, missing out on at least two sales this evening.(myself and another driver left empty handed) I suppose I am just as much of a pain to them, but what happened to customer service? Another gentleman bent over backwards a minute AFTER closing to facilitate my customer satisfaction. Inconsistencies are very off putting. God bless the business, but I wish to no longer shop here.

Great selection on TN wines and I love the fact the nice lady shared with me some recipes she had collected over time.

It is so nice to have such a well-stocked store in a small town the people are always so friendly

The lady in here was AMAZING and so very helpful. I was on vacation and wanted to get some moonshine for family. She was a pleasure to talk to and super friendly! I'm very glad I got to meet her!

Staff extremely helpful. Quick in and out.

They always have what I'm looking for and it's always reasonably priced. Highly recommended ????