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Paola Hair Stylist

+1 703-912-6400
7030 Commerce St, Springfield, VA 22150 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Paola Hair Stylist

Paola Hair Stylist place seems to have a mix of strengths and weaknesses based on the comments provided.
Starting with the weaknesses, one customer mentioned experiencing a disrespectful incident where the hair stylist and her coworker were seen laughing at the customer's bald spot. This is highly unprofessional, and it shows a lack of empathy and respect for the customer. Another negative experience mentioned was a miscommunication regarding a hair cut, resulting in the customer having a significant amount of hair chopped off. This indicates a lack of skill and experience on the part of the hair stylists. Additionally, a language barrier issue was mentioned, with the staff being unable to understand English and hanging up on customers who speak it. This can create a frustrating and unaccommodating experience for English-speaking customers. Finally, there was a complaint about the salon not honoring appointments and prioritizing walk-ins, which goes against the principles of professionalism and fairness.
On the other hand, there were a few positive comments about the salon. One customer mentioned being a loyal patron because the stylists listen and take excellent care of them. This indicates that there are stylists at the salon who provide good customer service and pay attention to their clients' needs. Another positive comment was in a different language, but it mentioned receiving excellent service for a haircut. This suggests that some customers have had positive experiences with the stylist at the salon and appreciate the professionalism.
In terms of strengths, it appears that some customers have had positive experiences with specific stylists, indicating that there may be some skilled professionals working at the salon. Additionally, one comment mentioned receiving excellent attention and professional service, suggesting that the salon has the potential to provide quality hairstyling services.
Overall, it is clear that Paola Hair Stylist place has some areas where improvement is needed. The negative experiences mentioned, such as unprofessional behavior, miscommunication, language barriers, and appointment issues, are significant concerns that should be addressed. On the other hand, the positive comments about attentive and professional stylists show that there may be potential for growth and improvement in the salon. It is important for the salon to address the weaknesses mentioned to provide a better experience for all customers and build a positive reputation.


Best TL Reviews

Horrible place, I caught my hair stylist and her coworker laughing at my bald spot. I confronted her, and she told me that they were laughing at a coworker. And that her coworker (make) is suffering from hair loss as well. That made me feel worse, because they were actually laughing at me. Horrible place, horrible service, horrible people. That’s not the way to treat your customers. Don’t got there!!!!!
I told them I wanted a certain hair cut and they ended up chopping all my hair off. My hair length was passing my shoulders and now it’s up to my ears. They cut all my hair off. They don’t know how to cut hair. Do not come here because they aren’t experienced.
Cannot understand English at all. Told me to come in to get my hair curled and drive 30 minutes due to them telling me to come. When I arrived, they informed me the lady that curls the hair isn’t even there and I would need to come back another day. Also if you speak English they just hang up the call on you.
They said we have to make an appointment, you get there and they take the person that didn’t make an appointment. That’s not professional and fair at all. I’m really thinking on looking for another place with better service. I don’t recommend this place at all.
Dijeron que teníamos que hacer una cita, tú llegas y se llevan a la persona que no hizo la cita. Eso no es nada profesional ni justo. Realmente estoy pensando en buscar otro lugar con un mejor servicio. No recomiendo este lugar en absoluto.
EL PEOR SERVICIO. FUI POR PRIMERA VEZ Y NI ME SALUDARON. SI VAN A VISITAR POR PRIMERA VEZ VAYAN LISTOS PARA VER CARAS DE POCOS AMIGOS. NI DE GRATIS DEJO QUE ESAS SEÑORAS DE MERCADO TOQUEN MI CABELLO. COMO DIJO DERBEZ EN CUANDO "FUE HORRIBLE!!!!"????
Love it! I was going to a place near my house and went to Paola once and I'm hooked. The stylist will listen and take excellent care of you. I always look forward to going.
Pueda que no todas o todos son amables pero hoy día visite el local resive excelente ???? servicio por parte dela señora que atendió ami hijo en el corte de cabello
Excelente atención peluquería 100% profesional

Paola Hair Stylist Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Credit cards

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 09:30 AM - 04:00 PM

How to go there

Location