Orchid Nail Spa

+1 912-988-1734

120 Towne Center Dr #400, Pooler, GA 31322 United States of America

Open Today: -

Quick Facts About Orchid Nail Spa

Strengths:

1. Skilled and talented nail technicians: The comments consistently mention how great the nail technicians are at Orchid Nail Spa, particularly Kim and Kimmie. They are praised for their professionalism, skill, and ability to deliver flawless nail designs.

2. Excellent communication and customer service: Many commenters mention the clear and helpful communication they received from the staff. Customers appreciate being informed about prices and having their questions answered. The overall customer service is also praised, with the staff being described as nice, friendly, and accommodating.

3. Wide range of color and design options: Customers appreciate the vast selection of colors and design options available at Orchid Nail Spa. This allows them to have creative and unique manicures and pedicures.

4. Pleasant and calm atmosphere: The salon is described as having a welcoming and serene atmosphere. This creates a relaxing environment for customers to enjoy their nail treatments.

5. Appointment availability: Positive comments mention the ability to make appointments and establish regular, standing schedules. This helps customers avoid waiting in crowded salons and ensures prompt service.

6. Clean and hygienic environment: Commenters appreciate the cleanliness of Orchid Nail Spa. They feel comfortable and safe knowing that proper hygiene practices are followed.

Weaknesses:

1. Limited availability: Some comments mention that the preferred nail technicians, such as Kim and Kimmie, have busy schedules and their slots fill up quickly. This may make it challenging for customers to secure appointments with their desired technicians.

2. Lack of information about other staff: While specific nail technicians like Kim and Kimmie receive high praise, there is limited information about the other staff members at Orchid Nail Spa. It would be helpful to hear more about their skills and services.

3. No mention of additional services: The comments focus mainly on nail treatments and the expertise of the nail technicians. It would be beneficial to know if Orchid Nail Spa offers other services, such as waxing, facials, or massages, as this could attract a wider range of customers.

4. Lack of details about pricing: While some comments mention that prices were explained, there is no specific information provided about the pricing structure or whether it is competitive compared to other salons in the area. This makes it difficult to evaluate the value for money.

5. Limited mention of nail care products: There is no specific mention of the nail products used at Orchid Nail Spa. It would be helpful to know if they use high-quality and reputable brands to ensure the longevity and health of customers' nails.

Overall, Orchid Nail Spa receives overwhelmingly positive reviews, with customers praising the talented nail technicians, great communication, wide range of color options, pleasant atmosphere, and appointment availability. Improvement areas include addressing limited availability, providing information about other staff and services, detailing pricing, and highlighting nail care products used.

Best TL Reviews

If you are looking for a bomb nail tech, please consider Kim at Orchid Nail Spa. She's been my nail tech for a while and she never disappoints. My nails are healthy and always look flawless ????. She communicates, is always on time and every design I show her, she delivers. That's it. Go. Stop shopping around. Orchid is the place to be. The atmosphere is pleasant and calm. It's very welcoming. Book with her as her slots fill up!

I went here to get my nails done for my wedding and I’m so happy that I did. Kimmie did an amazing job! I showed her a picture of the look I was wanting and she gave me that and so much more. Very nice, helpful, and she explains the prices for everything!! I like that, no surprises. Definitely found my nail tech!????

Kim is great, very professional. I've been getting my nails done by her for several years now. She is neat, clean, and fast. You won't be disappointed. I followed her from Eden day spa to Orchid Nail spa. You can contact her by salon number or her Instagram: nails.by.kimmie for your next appointment.

This was my first time going to this nail salon. Everyone was super nice here. I saw Kim and she did an amazing job. Make sure you make an appointment with her because her days fill up quickly. Im so happy with how my nails look and they had so many different color options too.

I've been here a couple times and have had a good experience both times. Kim did an excellent job on my manicures and I have had pedicures by a couple of the other staff, who were also great. Prices are reasonable, lots of color choices, they are quick but thorough when providing service, polite and friendly and it was very clean. Definitely recommend giving this nail salon a try!

I went to Orchid Nail Spa for the first time. It was a great a experience. I love that I can make an appointment. Kim, my nail tech since 2017 did an amazing job on my nails per usual. Service was great and fast. Book

with her you won’t be disappointed.

This my place ????????

1. If you don’t already, tip your tech in cash. 2. The whole vibe here is unmatched

3. Love that I’ve finally found my person. That person is KIMMIE!!!!!

4. Love that I’m able to establish a regular, standing schedule here. No waiting in a packed salon, where the techs are rushed

I followed her from Eden to Orchid

Absolutely one of the best nail salons! Phoung is amazing and completely fixed my toe nail that was cut completely wrong at another nail salon! They are so family friendly and very accommodating! And she also squeezed in my little one for her first Pedicure!