Epiphanie African Hair Braiding

+1 845-287-4123

203 Wickham Ave Suite 101, Middletown, NY 10940 United States of America

Open Today: -

Quick Facts About Epiphanie African Hair Braiding

Epiphanie African Hair Braiding place has received a range of positive and negative comments, indicating both strengths and weaknesses of the salon. In analyzing the comments, it is important to consider the frequency and severity of the issues raised.

One of the main strengths mentioned by multiple customers is the speed and efficiency of the braiding process. One customer mentioned that a style that usually takes 8 hours elsewhere was completed in just 4 hours at Epiphanie African Hair Braiding. This suggests that the stylists at the salon are skilled and capable of working at a fast pace. Another customer mentioned that they were able to schedule an appointment earlier than anticipated, which indicates the salon's flexibility and ability to accommodate customers.

The cleanliness and spaciousness of the shop were also mentioned positively. One customer specifically noted that the shop is clean and well-maintained, creating a pleasant environment for customers. This is an important aspect as hygiene is crucial in a salon setting to ensure the safety and satisfaction of customers.

Reasonable prices were highlighted as a positive aspect of the salon. One customer mentioned that despite the service being good, the salon was not overpriced. This suggests that Epiphanie African Hair Braiding offers competitive pricing, which can be an attractive factor for potential customers.

Professionalism and attention to customer satisfaction were mentioned positively in some comments. One customer mentioned that the stylist was meticulous in their braiding and genuinely cared about their satisfaction with the final style. Another customer mentioned that they appreciated the hospitality at the salon. These aspects indicate that the stylists at Epiphanie African Hair Braiding are focused on providing a high-quality service and ensuring customers are pleased with their experience.

However, several weaknesses were also mentioned by customers. These include poor communication skills, rudeness, and disrespectful behavior from the stylists. Multiple customers mentioned feeling unwelcome and encountering dismissive treatment from the staff. This indicates a lack of professionalism and customer service skills, which can greatly impact the overall experience for customers.

In terms of the quality of the braiding, there were mixed opinions. While some customers expressed satisfaction with the final result, others mentioned uneven braids and incorrect parts. One customer specifically mentioned that the braids were amateur and not worth the high prices charged by the salon. This indicates a lack of consistency and skill among the stylists, which can be a significant weakness for a hair braiding salon.

Another weakness mentioned by a customer was the use of hair products that caused an allergic reaction. This indicates a lack of awareness and consideration for customers' allergies and sensitivities, which can lead to negative experiences and potential health risks.

In conclusion, Epiphanie African Hair Braiding has strengths in terms of speed, cleanliness, reasonable prices, and professionalism. However, weaknesses were identified in terms of poor communication skills, rude behavior, inconsistent braiding quality, and lack of consideration for customer allergies. These weaknesses should be addressed by the salon to improve overall customer satisfaction and maintain a positive reputation.

Best TL Reviews

Made an appointment a week ago , she was able to get me in earlier . Works at a great pace what usually take 8 hrs in the city I was out in 4 for medium mid back boxbraids . Definitely going to be a returning customer.

one of the girls had a tude and in the middle of doing my hair took a break to eat for 30 minutes. i got medium box braids right near my chest and it took 4 hours. and when i asked if they could put beads they said it would be $20 more. they did come out very nice but this is two days later and my natural hair is already sticking out of the braids. this place isn’t horrible but you could definitely find somewhere better that isn’t so overpriced.

knotless braids I will say my hair is very thin! Ok so I have gave my $30 cash deposit a few a head showed up she told me not to do knotless cause the hair was gonna come right out because if my think hair ok so chose another style but with braid in

The back knotless because I knew regular box braids were gonna hurt and be tight so after she did a few of them I asked how much is this style she said $320!! So my daughter who was sitting behind me said mommy it don’t look good so I asked if I can see it I saw and immediately I said no it looks ugly and not worth the money I clearly told them it’s not there fault I will pay for the work they have already done she told me NO that I can leave I never asked for my deposit back she also made me take them out my self before I left which is why I’m upset I was not gonna leave a review but that caused me to the lady doing my hair also kept shaking her head and they were laughing there was another lady who was very upset also they ripped her who side of her hair out and didn’t even care she was so mad she left bald please be careful guys

This was my first time coming to this shop and I loved it! Epiphanie was so professional, meticulous in her braiding and truly cared if I liked my style..which I loved. The shop is so clean and spacious, the prices are reasonable and the service is timely. I will be back!

They do not deserve one star. A negative five star is more suitable for this hair braiding salon. The only two stylist in the shop are very rude and disrespectful. They talk to customer nasty and they are dismissive. They lack proper communication skills. They make certain customers feel unwelcome. They have very poor customer service. The braids are uneven and the parts are not lined up correctly. Their prices are extremely high for very poor service. It seems like they are charging you extremely high prices to practicing on your hair. I would not recommend this salon to anyone.

This was my first time coming here, and I was very pleased. I have very thick and long hair, so I was assuming that my braids would take around 3 or more hours. However, I got knotless box braids and it took only 2 hours. I got exactly what I wanted. The hospitality was also very nice and I will definitely be coming back.

First time going to this salon and I agree with most of the reviews. Booking the appointment involved making a deposit by taking cash to the salon but was otherwise easy. I understand that you can use Zelle too. I did passion twists - individual braids. Epiphanie called to see if I could come an hour early, which I did, and I was out of there after 3 hours (her estimate was 4). The braids are done excellently - I am looking forward to doing regular box braids or twists because of how neat my scalp looks, the salon is very clean and Epiphanie is a professional. I recommend this salon.

They only got a one star because I couldn’t give them zero stars or negative stars. Both ladies were very nice and respectful, the braiding process was fast however I will never go back. She charges way too much…. It’s highly overpriced for vety poor work. 100 for 6 braids, and then she was supposed to follow the stitch in hair that I paid for was not followed. Lastly she used some hair products that I believe I was having an allergic reaction to because I was itching and swelling so bad. I took the braids out the next day. They are amateur braiders don’t waste your money. You will highly disappointed.NEVER AGAIN!!!