Galleria Salon & Spa

+1 301-843-3434

161 St Patricks Dr, Waldorf, MD 20603 United States of America

Open Today: -

Quick Facts About Galleria Salon & Spa

Galleria Salon & Spa has a mix of strengths and weaknesses based on the comments provided.

One notable strength of Galleria Salon & Spa is the presence of skilled and talented stylists. Customers have praised stylists like Christina for their ability to deliver excellent hair coloring and cutting services. Christina is commended for her attention to detail, customer service skills, and her ability to understand and execute customers' desired hairstyles. This suggests that Galleria Salon & Spa has a team of competent and experienced stylists who can meet the needs and expectations of their clients.

Another strength highlighted in the comments is the pleasant atmosphere of the salon. Customers have described it as relaxing, welcoming, and professional. This positive ambiance contributes to the overall customer experience and can enhance the enjoyment of the services provided. The owner is also mentioned positively for being gracious, accommodating, and professional in handling client requests and cancellations.

Galleria Salon & Spa is also commended for a range of services beyond just hair styling, such as massages, facials, and pedicures. These additional services have received positive reviews, indicating that Galleria Spa offers a well-rounded array of services that cater to various customer needs.

On the other hand, there are a few weaknesses pointed out in the comments. One customer expressed disappointment with a stylist who was unable to differentiate between lice and dandruff, suggesting a lack of expertise or experience. While another stylist eventually provided the service and rectified the situation, this incident implies that Galleria might have some beginner-level staff members who may not meet the expectations of all customers.

Another criticism mentioned in the comments is the lack of promotions or rewards programs. While customers appreciate the quality of services, they mention the high cost of maintenance for certain services, such as hair coloring. The absence of promotions or a rewards program makes it difficult for loyal customers to feel valued and can deter potential customers who are seeking cost-effective options.

In summary, Galleria Salon & Spa has several strengths including skilled stylists, a pleasant atmosphere, and a range of services to offer. However, there are also some areas for improvement, such as ensuring consistent expertise among all stylists and implementing promotions or rewards programs to enhance customer loyalty. Overall, the salon has received positive feedback from customers, indicating that it provides a satisfying experience for many.

Best TL Reviews

A stylist that cant tell the difference between lice and dandruff is beyond me, if that doesn't scream beginner I dont know what does. Luckily someone else stepped in and did the haircut afterwards. This place is basic at best.

Christina is amazing. She nails my color everytime. Her customer service skills are a delight. She is funny and engaging and I simply love working with her to make my hair dreams come true! I cant say enough wonderful things about her. Galleria is very lucky to have her on their staff.

I would love for Galleria to offer more promotions however because the quarterly maintenance to maintain my color is not cheap and it would be nice to maybe have a rewards program of something where you feel like a valued long time customer of this salon.

A very nice atmosphere to get pampered. I selected this place based on distance from my home which made it easier to celebrate for an event. I started out with eleven ladies going down to six. The owner was very gracious, accommodating the times, the cancellations and the services I requested. She was professional and pleasant. The service received from Heidi was awesome in addition to Karr and Trina. All six of the ladies were very happy with the services and have the willingness to come again when back in my area. The body polish was just what I needed.

Everyone has a personal preference when it comes to hair stylists. I've been going to the Galleria, off and on, for almost 30 years. I've always been pleased with the service. The Galleria is very welcoming. The hair services are priced about the same as other salons in the Waldorf area. I would recommend them.

I get my hair dyed and cut here. My stylist Christina is amazing. She always takes the time to figure out what I want to have done and then carefully makes it happen. I always get compliments. Yesterday she cut my hair in a beautiful asymmetrical bob with platinum blonde large highlights. It came out better than I imagined. So pretty!!! She always makes sure my hair is healthy also. Using the best products. Ive been going to her for a few years and so happy with all of the styles she's done.

I have been going to the Galleria for several years. The atmosphere is always relaxing to go right along with the services. The massages are always amazing. Most recently I visited Audrey for a hair cut, she was great. i will definitely be back.

I have been going to Galleria Spa for many years, and received many different services all with wonderful results. Everyone is professional and courteous and puts your comfort first. My son loves the facials and my father and brother love the pedicures.

I've been living in Charles County for a couple years and had given up on ever finding a good nail salon. Not one that's inexpensive or is known for being up with the latest styles. But I've been looking for one that is professional, relaxing, clean, friendly and provides the service that you ask for.

Even though there seemed to be a mistake with my appointment - apparently someone with the same first name called and cancelled her appointment (and mine took the hit). Clary did an excellent job on my pedicure. I'm completely satisfied and will be returning.