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Great cuts

+1 708-675-9697
8507 S Harlem Ave, Burbank, IL 60459 United States of America
Open Today: 09:00 AM - 09:00 PM

Quick Facts About Great cuts

Great Cuts Place, based on the comments provided, has several strengths and weaknesses.
One of the main strengths of Great Cuts Place is its good customer service. Customers consistently mention that the staff is friendly, making them feel comfortable and welcome in the barbershop. The owner, Sam, is specifically highlighted as being genuine and friendly, creating a family-like atmosphere. Additionally, customers appreciate the professionalism of the barbers and their ability to create precise fades and clean line-ups. This professionalism is further exemplified by the fact that they offer services for both men and boys, ensuring that all customers can receive quality haircuts.
Another strength of Great Cuts Place is the quality of their work. Many customers rave about the excellent job the barbers do, particularly when it comes to fades and haircuts for different hair types. The positive feedback indicates that the barbers are skilled and knowledgeable in their craft, able to cater to a diverse range of customers' hair needs. This expertise is seen as a major advantage of choosing this barbershop over others in town.
Additionally, the speed of service is mentioned by one customer as a positive aspect of Great Cuts Place. The customer appreciates that their haircut is completed quickly, allowing them to save time and avoid long waiting periods. This efficient service can contribute to a positive customer experience, especially for those who are on a tight schedule.
However, there are also some weaknesses pointed out by customers of Great Cuts Place. One customer had a negative experience where their child's neck was burned and scratched during the haircut. This incident raises concerns about the hygiene practices of the barbershop and the possibility of tools not being properly disinfected. This negative experience significantly impacted the customer's perception of the place and led them to warn others against taking their children there.
Another weakness that can be inferred from the comments is the inappropriate response from the barbershop owner, Sam, to the incident described above. Instead of taking responsibility for the injury, Sam blamed the child's skin sensitivity, which comes across as dismissive and unprofessional. This lack of accountability can be seen as a weakness in the overall management of the barbershop.
In conclusion, Great Cuts Place has several strengths such as good customer service, skilled barbers, and a friendly atmosphere. The efficiency of service and ability to cater to a diverse range of hair types are also positive aspects. However, there are weaknesses surrounding hygiene practices and the response to customer complaints. Addressing these weaknesses can help improve the overall reputation and customer satisfaction of Great Cuts Place.


Best TL Reviews

I recommend this place I been coming here with my son since last year I like it good customer service fast and really good work they do they are friendly people try this place you won't regret
I took my son to this place past Saturday and that was my mistake . The guy who cut my sons hair burned and scratch my sons neck. I worry a lot know because I don’t know it the tools he used on my son were desinfected or not. What kind of person can do such a thing to a child. When I showed this to Sam he told me that this happend because my sons skin is so white and sensitive. I wish I never went there. I do not recommend this place if you consider to take your kids.
I've known these guys for 7 years ever since I was a little kid. Sam, the owner, is honestly the most genuine person and best barber in town. His fades are precise and line ups are always on point. I recommend this barber shop to everyone!
Cool guys, did a great job ????????
It took me a while to find a great place to get good fade but I was introduced to Sam (owner) and now I've been going every other week for over 2 years now. He's very professional with his haircuts but he also very friendly and makes you feel like family. I've had Turkish coffee and tea with him and it's a gesture I appreciate very much, it shows that he cares.
The men who cut hair on their are amazing. They can cut anyone’s hair. My husband is African American. And they did fantastic. I recommend.
I have been going here for about 5 years (started at the previous location) and it has always been a great place to get a haircut and a shave! Haircuts are done correctly, and as expected. They Cut both Men and boys hair. An Excellent place. Friendly atmosphere
They do a really great job, especially the owner, he's simply the best.

Great cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 09:00 PM
Tuesday 09:00 AM - 09:00 PM
Wednesday 09:00 AM - 09:00 PM
Thursday 09:00 AM - 09:00 PM
Friday 09:00 AM - 09:00 PM
Saturday 09:00 AM - 09:00 PM
Sunday 09:00 AM - 07:00 PM

How to go there

Location