Lee's Nail

+1 845-565-9696

164 Lake St # 1, Newburgh, NY 12550 United States of America

Open Today: -

Quick Facts About Lee's Nail

Lee's Nail place has both strengths and weaknesses based on the comments provided.

Starting with the strengths, a recurring theme in the comments is the positive experience with certain nail technicians, such as Tracy and Tina. They are praised for their skills, attentiveness, and ability to provide great service. Customers appreciate their talent and feel satisfied with their pedicures and nail treatments. This indicates that Lee's Nail place has skilled staff members who can deliver quality service.

Another strength highlighted in one comment is the willingness of the staff to accommodate customers in case of any dissatisfaction. When a customer's eyelash extensions fell off due to the glue not working with their lashes, the staff offered a credit towards a pedicure instead. This shows that Lee's Nail place values customer satisfaction and is willing to take responsibility for any issues that may arise.

The relaxing and welcoming environment is also mentioned in one comment. This indicates that Lee's Nail place provides a comfortable atmosphere for customers, which contributes to a positive overall experience. A peaceful and pleasant ambiance can be a significant strength for a nail salon as it helps customers feel relaxed during their treatments.

Additionally, a customer praises Lee himself as the best and fastest nail stylist they have known, recommending him and his other stylists to their friends and family. This indicates that Lee's Nail place has talented and experienced staff members who are capable of delivering efficient and high-quality nail services.

Moving on to the weaknesses, there are a few negative experiences mentioned in the comments. One customer had a bad experience when they returned for a filling and asked the technician to round the corners of their nails, but the technician rounded the whole nail. This miscommunication led to dissatisfaction, and when the technician aggressively ripped off the nail with clippers, the customer decided to leave. This incident raises concerns about communication and professionalism within the salon.

Another negative comment mentions a pedicure service where the new staff members did not know what they were doing. The customer experienced drops of equipment and burns during the service, which indicates a lack of skill and attentiveness from the staff. This suggests that Lee's Nail place may have inconsistency in terms of the quality of service provided by different employees.

The comment about the lady doing eyebrows being too busy talking to her friend instead of focusing on the customer's needs highlights a lack of attention and poor customer service. This incident indicates that the salon may not have a good system in place to ensure that staff members are attentive and focused on providing excellent service at all times.

Another negative experience mentioned is the dissatisfaction with the eyebrow service, indicating a decline in the quality of eyebrow treatments compared to previous experiences. This raises concerns about the consistency and standard of service provided by Lee's Nail place.

In conclusion, Lee's Nail place has strengths and weaknesses based on the comments provided. The strengths include skilled nail technicians, willingness to accommodate customers, a relaxing atmosphere, and a reputation for fast and efficient service from Lee himself. However, there are weaknesses in terms of miscommunication, inconsistency in service quality, lack of attentiveness, and declining standards in certain treatments. It is important for Lee's Nail place to address these weaknesses to ensure consistent and high-quality service for all customers.

Best TL Reviews

I had a weird experience a few years ago but I’m sure it wasn’t intentional…I went back for eyelash extensions and they fell off due to the glue not working with my lashes(oily skin could be the reason) but since that is the only glue they use here, they were willing to accommodate me and instead offer the credit towards a pedicure!!! That was awesome and great for business. They pedicure was super relaxing and she was very sweet about it. I will definitely be coming back regularly ????????????????

So far so good. I’ve been going to this location for a few weeks now and I love it. Tracy is incredible

I came in today for a pedicure with Tina ! She did Arcylic toes ! This was the absolute best pedicure I've ever recieved in my life ! She was very attentive , through and she also educated me . Very nice & welcoming . As long as she's working ill never go to anyone else . Great service

I will never go back here. The first time I went the experience was ok . The 2nd time I went to get a filling & just so happen to get the same guy from last time( idk his name) I asked him if he could round the corners this time & he said ok , but he ended up rounding the whole nail. I tell him that’s not what I meant & he says ok that he’s going to have to do the nail all over . I said ok that’s fine. So he then proceeds , to start aggressively ripping the nail off with nail clippers. It felt like my real nail was going to come off . So , I left!

Will try to upload pictures below .

Tina is the best. She is one talented nail tech. I always leave there feeling like a new woman. She takes her time on my pedicure and my nails. Tracy is great too.

Lee himself is the best and fastest nail stylist I've ever known, and trust me, I've been getting my nails done for almost 20 years. I recommend him and his other stylists to anyone I know even family. Thank you Mr.LEE

YOURS TRULY,. Krystal

I will never go back there. I went in for a pedicure, they had new people service me who did not know what they were doing. She kept dropping equipment and burned me several times. I did not get my service finished

Went to go do eyebrows lady barley took anything off my eyebrows she was to busy talking to her freind instead of paying attention to me I used to love the way they did eyebrows don't think I'll go there again