Quick Facts About Exotic Nail & Spa
Strengths:
1. Clean and well-maintained facility: Multiple comments mention the cleanliness of Exotic Nail & Spa, indicating that the establishment maintains a hygienic environment. This is a crucial strength for a nail salon as it ensures customer safety and satisfaction.
2. Friendly and welcoming staff: Customers praise the friendly and professional demeanor of the staff members. This positive attitude can create a pleasant and comfortable atmosphere for visitors, enhancing their overall experience.
3. Skilled technicians: Numerous comments mention specific nail technicians by name, highlighting their exceptional work. Customers who had their nails done by Terri speak highly of her skills and the quality of the nail enhancements. This indicates that the salon employs talented professionals who can deliver satisfying results.
4. Wide range of services: Exotic Nail & Spa offers various treatments, such as nail enhancements and cluster eye lash extensions. These diverse services cater to different customer preferences, providing them with multiple options to choose from.
Weaknesses:
1. Inconsistent experience: While most comments are positive, one customer had a negative experience with their pedicure and gel fill. They mention that the pedicure was rushed, leading to discomfort, and resulted in infected toenails. The customer further expresses dissatisfaction with the quality of the gel fill, citing various issues with the nails. This inconsistency presents a weakness, as it suggests that the quality of services may not always meet customer expectations.
2. Lack of attention to detail: The negative comment also mentions that the nail technician did not pay attention to detail during the service. The nails were left wavy, uneven in length, and the customer experienced cuts on their fingers. This lack of meticulousness can be off-putting for customers who expect precise and well-executed nail treatments.
3. Lack of time spent on treatments: The negative comment points out that the pedicure and gel fill were completed quickly, within approximately 10 minutes each. This rushed approach may leave customers feeling dissatisfied, as they may expect a more thorough and relaxing experience.
4. Issues with hygiene and cleanliness: The negative comment raises concerns about cleanliness, suggesting that the establishment may not prioritize maintaining a clean environment. This undermines one of the strengths previously mentioned and can negatively impact customer trust and satisfaction.
In conclusion, Exotic Nail & Spa possesses strengths such as their clean and friendly environment, skilled technicians, and a wide range of services. However, weaknesses arise regarding inconsistency in customer experiences, lack of attention to detail, rushed treatments, and potential issues with hygiene and cleanliness. Addressing these weaknesses and consistently delivering high-quality services will be essential for maintaining and improving the reputation and success of the establishment.
Best TL Reviews
Exotic nails is a great place! Very clean and everyone is nice and friendly! Terri does my nails and they look amazing every time! They feel natural and not to thick. I also did the cluster eye lashes and I love them!
I'm visiting from Texas and stopped in to have my nails done. Terry was my nail technician and did a wonderful job. She was very welcoming and so pleasant. She did my nails 3 times while I was in town and always did a great job. I highly recommend her and this shop. Very clean and nice.
Went to get a pedicure. First time in ages. Feet feel amazing. Friendly and professional staff made you feel like you were at home. Will go back in the future.
I love this place especially my nail tech Thery ???? she's the very best I definitely recommend her to all my friends ❤ love you girlfriend!...also great with my brows!!
Once again Thary outdone herself with her work and her customer service is amazing!
First time visiting today, great service. My nail tech Terri was awesome, will definitely be back to see her!
Great place for a pedicure! Terry did an excellent job!
Went in for a pedicure and gel fill. Sat down put my feet in the water, immediately after getting my feet wet the lady took my feet out. the pedicure was maybe a total of 10 min tops. No massaging nothing. rubbed oil on my feet enough to cover them and that's it. When cutting toe nails it hurt the whole time. I'm now left with four toe nails that are infected. My Fill was just as bad. Every nail is wavy, different lengths, cuts on my fingers and took again maybe 10 min to do them. This place doesn't take pride in their work and not clean. Do not go here!
Exotic Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places