Quick Facts About L.A. Top Nail & Hair
L.A. Top Nail & Hair place has a mix of positive and negative comments, providing some insights into its strengths and weaknesses. Based on the comments provided, the following analysis can be made:
Strengths:
1. Quality of Work: Multiple comments mentioned the beautiful work done by Cindy and Danny, indicating that they have skilled technicians who provide high-quality manicures, pedicures, and nail services. This suggests that the salon has talented staff who can deliver excellent results.
2. Price: One comment mentioned that the price is great, indicating that the salon offers competitive prices for its services. This can be viewed as a strength, as customers appreciate receiving good value for their money.
3. Friendly Staff: A couple of comments highlighted that the staff at L.A. Top Nail & Hair place treat customers like family, reflecting a warm and welcoming atmosphere. This suggests that the salon has a positive customer service culture, which can contribute to customer satisfaction and loyalty.
4. Longevity: A comment mentioned that the salon has been operating for 30 years, implying that it has built a reputation and lasting presence in the area. This can be perceived as a strength, as it suggests that the salon has managed to maintain a loyal customer base over an extended period.
Weaknesses:
1. Inconsistent Service: One comment mentioned that the staff took people in front of the customer despite having an appointment, indicating a lack of respect for scheduled appointments. This suggests that there may be issues with scheduling and service efficiency, potentially leading to customer dissatisfaction.
2. Appointment Reliability: Another comment specifically warned against seeing stylist Tiffany, stating that she doesn't uphold appointments. This indicates a potential problem with the reliability of certain stylists, which can lead to customer frustration and inconvenience.
3. Parking Issues: A comment highlighted that parking is terrible during the week, indicating a challenge for customers trying to access the salon. This can be viewed as a weakness, as difficult parking conditions may deter potential customers from visiting the salon.
4. Language Barrier: One negative comment mentioned that the lady (presumably referring to a Chinese staff member) was weird and yelled all day. This suggests a potential language barrier or communication issue, which can make the salon experience uncomfortable for some customers.
In conclusion, L.A. Top Nail & Hair place has strengths in terms of the quality of work, competitive prices, friendly staff, and its long-standing presence in the area. However, there are weaknesses in terms of inconsistent service, appointment reliability, parking issues, and a potential language barrier. It is important for the salon to address these weaknesses and improve customer experience to maintain and grow its customer base.
Best TL Reviews
Muy mal la ceñora china ya grande me iso mis cejas me las dejo orribles por eso nunca voy por allí está mucho
Mejor en la florence y alameda se lo recomiendo deverda
The lady was so weird, all she did was yell all day, and tried to scam me ! Charging me 60$ for a regular pedicure
Love the shop and the employees. The area not so much. During the week parking is terrible. But worth it.
I give them a 4 start because I have been going there for about 3 years and Cindy's work is Beautiful. BUT! I have stopped going there three times because she took people in front of me and acted like she told me. However I left for almost a year and now I'm back one more time because I can't find anyone to do my nails the way she does. Hopefully, the absence will have made her more aware. Otherwise I may have to find an alternative.
The staff treat you like family there. And the price is great. Friendly and great quality.
Stay away from Tiffany as a stylist. She doesn't uphold appointments you'll end up doing your hair yourself. All the other stylists are cool but if you want a for sure appointment STAY AWAY FROM TIFFANY.
Local spot that apparently has been there for 30 years. It was a nice Mani/pedi despite having to wait for them to be done with other patrons. I would go again in a pinch
I love the way Danny does my Is manicure and pedicure I tried to go outside of L.A. Top Nails and I was not satisfied with the service...Thanks Danny ....He has been doing my nails for over 20 years ????
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