Quick Facts About New York Hair & Beauty Supply
New York Hair & Beauty Supply has several strengths that make it a popular choice among customers. Firstly, the staff is described as wonderful, genuine, and very helpful. This speaks to the excellent customer service provided by the employees. Customers appreciate being greeted upon arrival, asked if they need assistance, and guided towards the right products. They also mentioned feeling treated as valued customers rather than suspects, which indicates that the staff creates a welcoming and inclusive environment. The employees are also praised for their friendliness, creating a positive and enjoyable shopping experience for customers.
Another strength of New York Hair & Beauty Supply is the wide selection of products available. Customers mention that the store has all the cosmetic and health products anyone in the beauty industry could need. This indicates that the store is well-stocked and meets the demands of its target audience. Additionally, customers specifically mention finding their desired products, such as sweat suits, leave-in conditioner, and argan oil. This shows that the store carries popular and sought-after items, ensuring customer satisfaction.
The affordability of the products is also mentioned as a strength. Customers describe the prices as reasonable, and one customer even mentions excellent deals. This affordability makes the store accessible to a wider range of customers, attracting both professionals in the beauty industry and regular consumers.
Despite these strengths, there are a few weaknesses mentioned by customers. One common concern is that the prices have gone up. While customers still find the prices reasonable, the increase may deter some customers who are more price-sensitive. Another weakness mentioned is the location of the store. One customer mentions having to drive a bit to reach the store, and suggests opening another location in a more convenient area. This indicates that the store's current location may not be easily accessible for all customers, potentially limiting its customer base.
In terms of improvement, one customer suggests opening a store in Twinsburg, where there is a plaza with other beauty and wellness-related businesses. This would potentially create a convenient and attractive location for customers who frequent the area. Additionally, the customer mentions that the store owners are down to earth and provide exceptional customer service. It would be beneficial for New York Hair & Beauty Supply to maintain this level of customer service and continue treating all customers with respect and professionalism.
In conclusion, New York Hair & Beauty Supply has several strengths that contribute to its popularity among customers. These include excellent customer service, a wide selection of products, and reasonable prices. Customers appreciate the welcoming and helpful staff, as well as the ability to find the products they need. However, there are also areas for improvement, such as potentially lowering prices, and considering opening additional locations for greater accessibility. Overall, the positive feedback from customers suggests that New York Hair & Beauty Supply is a reputable and reliable place for beauty and hair care needs.
Best TL Reviews
First time there, wonderful people!! Genuine and great selections. They will order what you need if they can purchase it, covid changed alot of things. But I will return.....great place!
I love them. The nicest people and very helpful. I've gotten my best sweat suits here and I always find what I want
They have all the cosmetic and health products anyone in the beauty industry could need. I usually purchase my leave in conditioner and argan oil here every other month. The store keepers are a great help as well.
Helpful staff, prices went up, and I have to drive a bit to get to them, but I take the drive! If they would get a store in Twinsburg would be nice, there is a plaza with a good will, a nail, hair salon, and restaurants that would be the perfect location for me right around the corner!!
They were lovely. For once in my life i felt like a customer not a suspect. I was greeted as soon as a walked in. I was asked if I needed any help. The lovely lady assisted me with my hair selection. The owners were so down to earth and the customer service was extraordinary. I traveled from medina and it was worth the trip. Thank you for treating black women like customers not suspects. This is how you treat people coming into your store. Great as soon add they walk in, ask if they need help, assist with the product, smile at them at the cash register ask if there is anything else they need help with. And thank them for their business. I will be back.
I travel often performing and I find myself needing to replenish My Glamourous Products, as a result, I have visited a number of Beauty Supply Houses in the US and today my visit to New York Hair Beauty Supply in the beautiful State of Ohio in Bedford, is what I believe to be The Country's Best, Most Courteous, Attentive, Well Supplied, Peaceful Beauty Supply House EVER!! in addition to the Genuine Warm Welcome by Mike and Mo (Owners), the entire staff were super friendly and helpful.
The staff worked diligently to satisfy the shopping experience of Every visiting customer... I am Truly Impressed as they acknowledged each visitor and apologized for any delay in receiving service, no wonder so many customers are satisfied. I wish that every beauty supply could model the Customer Care and Service that I was privileged to experience at New York Hair & Beauty Supply in Bedford OH. God Bless you Mike, Mo, your entire staff and establishment with years of prosperity and success!! Thank you again for the Amazing Service and Products (very good prices$$ and Excellent Deals : )
Nice cash Sharon helper we're right there it was a good experience
The customer service is amazing! Its never a dull moment when I walk in, the employees make me laugh, help me find things, and give great suggestions. And the prices are reasonable... Love going there
New York Hair & Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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